topic Software License on dead computer in Installation & update

Software License on dead computer

MichaelBoyce — Sat, 16 Apr 2022 03:22:30 GMT

HI,

My computer has blown up and the license is not uploaded to the company. Is there any way I can force an upload from my company log-in to allow the license to be downloaded on another computer? It is a long holiday weekend and I had planned to catch-up on work so very frustrating!

Re: Software License on dead computer

SenecaDesignLLC — Sat, 16 Apr 2022 05:20:05 GMT

Call support and they can fix it.

Only way I'm aware of.

Re: Software License on dead computer

Barry Kelly — Sat, 16 Apr 2022 05:20:40 GMT

Not as far as I know.

I believe you will have to contact you local support.

However, when you start Archicad you should be able to activate a 5 day (I think) emergency license.

Barry.