topic Re: OPENGL disabled? why? in Installation & update

OPENGL disabled? why?

rob2218 — Thu, 06 Aug 2020 18:17:21 GMT

so...I have AC22, latest build, latest fix...etc..
I installed AC23 and now get this message i've never gotten BEFORE the AC23 install?

Why? What does this mean and most importantly...........how do I fix it?

Re: OPENGL disabled? why?

rob2218 — Thu, 06 Aug 2020 18:45:55 GMT

gettin very frustrating here guys....why did something now switch in my driver settings?

Re: OPENGL disabled? why?

Karl Ottenstein — Fri, 07 Aug 2020 01:02:30 GMT

Your signature looks dated...so just checking:

Are you really using Windows 7 vs 10? if so, why?

If you are on a Mac, are you using Parallels or some other virtualization software to run ARCHICAD? If so, what and which version and which host operating system?

And, you're saying that 22 ran without the OpenGL warning before installing 23, and now it is 22 - not 23 - that is giving you that error message?

Re: OPENGL disabled? why?

Lingwisyer — Fri, 07 Aug 2020 01:44:01 GMT

You haven't just started to use RDP have you? OpenGL is not supported over RDP.

Regarding the wireframe, was not that part of the AC23 navigation optimisation options? I think you can turn if off as I remember it happening when I first started using AC23 but it does not happen anymore.

Ling.

Re: OPENGL disabled? why?

ci-JoshOs — Mon, 10 Aug 2020 23:15:50 GMT

The reason it's going to wireframe and then adding shading back in when you stop orbiting/panning is that you are running in Software render mode in 3D, rather than in OpenGL. Software render isn't fast enough to shade and move at the same time, so you get the wireframe view while you move, and then it adds the shading back in once you stop.

ArchiCAD 23 does require a slightly better graphics card than 22 did, so it could just be that the card you are using just doesn't support all the OpenGL extensions that ArchiCAD 23 uses. Either that, or you're using v23 over an RDP connection which, as mentioned earlier, doesn't support OpenGL.

Re: OPENGL disabled? why?

Minh Nguyen — Tue, 11 Aug 2020 11:18:15 GMT

Hi Rob,

Thank you for the question and I am very sorry about the issue!

Recently I had a similar case, where the issue happened because the GPU is disabled, therefore, no supported driver was found to run Archicad with.

As a first suggestion, I recommend updating your graphics card driver to the latest version (if you have more than one, for example an Intel and an Nvidia GPU, make sure to update both of them). Also, please make sure that the ARCHICAD.exe and ARCHICAD Starter.exe process are assigned to the better graphics card.

Looking forward to hearing from you!

Best regards,
Minh

Re: OPENGL disabled? why?

James B — Tue, 11 Aug 2020 11:48:10 GMT

To update Graphics Drivers in Windows 10, this article/link can help.

https://support.microsoft.com/en-sg/help/4028443/windows-10-update-drivers

Re: OPENGL disabled? why?

rob2218 — Sun, 13 Sep 2020 01:30:47 GMT

thanks about the siggy.

No..not using Windows 7, yer right...using Windows 10.
thanks.
I should update that.

Karl wrote:
Your signature looks dated...so just checking:

Are you really using Windows 7 vs 10? if so, why?

If you are on a Mac, are you using Parallels or some other virtualization software to run ARCHICAD? If so, what and which version and which host operating system?

And, you're saying that 22 ran without the OpenGL warning before installing 23, and now it is 22 - not 23 - that is giving you that error message?

Re: OPENGL disabled? why?

Laszlo Nagy — Sun, 13 Sep 2020 13:52:11 GMT

What kind of graphics card do you have?
AC22 and AC23 both require OpenGL 3.3-compatible graphic card, no difference there, but AC23 requires 2GB of video RAM:

https://graphisoft.com/support/system_requirements/AC22/
https://graphisoft.com/support/system_requirements/AC23/

Re: OPENGL disabled? why?

rob2218 — Tue, 28 Jun 2022 18:05:45 GMT

this is still happening.

The "Open GL" at times will just stop working in AC24 and in AC25. I've contacted Dell Support numerous times, they usually update the BIOS, update drivers, update etc....and this 'seems' to temporarily fix the issue but then after a day or so....it reverts back to the dreaded spinning blue ring.....then it appears the software is trying to update it's 3d tab and that's when it gets locked up.

I'm not quite sure just what's going on here with this "open GL" error I keep getting that doesn't allow me to navigate in 3d render mode where I was navigating just fine a few months back.

Re: OPENGL disabled? why?

rob2218 — Tue, 28 Jun 2022 18:09:44 GMT