topic Template becomes corrupted in Installation & update

Template becomes corrupted

Nicholas Jones — Wed, 15 Nov 2023 11:16:13 GMT

Hi, Apologies if this is not the right forum.

This is a bit of a bug report, I have just run this through a couple of times and I think I can see where the issue is.

This is in 26 solo on a MacBook Pro 2017

We were updating our basic template and after a recent revision they have become corrupted; we are unable to open them. When trying to start a new project with the corrupted template we get the attached error message.

I ran through all the amendments we made and it seems to occur due to the publisher sets

To trigger it;

Create a new publisher set
Add a subset from the layout book which contains a mix of other subsets and some layouts. (see attached)
Hit merge to one DWG
Save as template
Open a new file and select that template
You should get the error message

I think the 'merging to one dwg' of subsets creates a problem. I have tried different ways to provoke this and it always seems to occur when I try to save a template with a publisher subset item that has 'merge to one DWG' activated, even if the subset contains only two layouts for instance.

Anyway, interested to see if this occurs for anyone else.

Re: Template becomes corrupted

Karl Ottenstein — Thu, 20 Oct 2022 15:14:49 GMT

Have you reported this to your tech support contact for your country? And, Archicad otherwise works normally (other files open fine)?

Re: Template becomes corrupted

Nicholas Jones — Thu, 20 Oct 2022 15:41:53 GMT

It happened to another file, but I didn't make the connection then and can not be sure.

Everything else works very well.

Re: Template becomes corrupted

Nicholas Jones — Thu, 20 Oct 2022 15:42:27 GMT

Sorry haven't reported yet but will do.

Re: Template becomes corrupted

Barry Kelly — Fri, 21 Oct 2022 02:10:23 GMT

Just a hunch but try removing the exclamation marks (!!) in the DWG names.

Barry.

Re: Template becomes corrupted

Nicholas Jones — Mon, 24 Oct 2022 13:35:42 GMT

Hi Barry,

for the record this made no difference, that would have been interesting..