topic Re: Graphisoft Downloads Error in Installation & update

Graphisoft Downloads Error

resulaslibay — Fri, 23 Dec 2022 12:26:32 GMT

Hi Everyone,I cannot download the installation links of the archicade of the features downloaded from the website. I am getting this error even though my internet speed is normal. I request your help on the matter.

Re: Graphisoft Downloads Error

resulaslibay — Fri, 23 Dec 2022 12:27:34 GMT

https://Graphisoft.com/resources-and-support/downloads

Re: Graphisoft Downloads Error

Rubia Torres — Mon, 09 Jan 2023 09:49:28 GMT

Hi @resulaslibay,

Our web team has confirmed the download link is operating as expected, there is no issue.

Please try to download it again, perhaps from another network.
Best,

Re: Graphisoft Downloads Error

Anhvo — Thu, 11 Apr 2024 15:40:55 GMT

Hi,

I am having the exact same problem. I encountered this problem before, then I just used my phone's internet service to download instead of using wifi and it did solve the problem at that time. However, I have tried that this time and it does not help. It keeps showing this'

502 Bad Gateway

Microsoft-Azure-Application-Gateway/v2'

Can you please have a look?

Thank you,

Re: Graphisoft Downloads Error

Rubia Torres — Fri, 12 Apr 2024 11:52:38 GMT

Hi @Anhvo ,

Thanks for the report!

I couldn't reproduce the error on my end but our team is reviewing a similar issue reported yesterday. Could you please inform which Archicad version and language you tried to download?

Best regards,