topic Re: ArchiCAD 25 crashes when trying to open any file, even on Demo in Installation & update

ArchiCAD 25 crashes when trying to open any file, even on Demo

Lux et Umbra — Wed, 15 Nov 2023 09:46:51 GMT

Hi there

Could anyone help with the following please:

I use ArchiCAD 25 on macOS 12.6 Monterey. I have recently installed a Datasmith link to Twinmotion which worked fine for a day. When starting ArchiCAD today it kept crashing even before selecting any file I would like to open.

Bug ID: AC25-2023-02-17-12-46-17-3043.

Any idea why this happens?

Thanks,

Carmina

Re: ArchiCAD 25 crashes when trying to open any file, even on Demo

Frillex — Fri, 17 Feb 2023 14:14:14 GMT

Sorry for suggesting this and it might not be helpful, but have u tried restarting ur computer?

Re: ArchiCAD 25 crashes when trying to open any file, even on Demo

Lux et Umbra — Fri, 17 Feb 2023 14:22:14 GMT

Thanks for replying. That was the first thing I did 😊. No success though.

Re: ArchiCAD 25 crashes when trying to open any file, even on Demo

Lee Hankins — Fri, 17 Feb 2023 16:11:01 GMT

Have you tried reinstalling Archicad but use the repair installation option? You will lose any customisation settings though such as the work environment. it may also be worth removing the Datasmith add-on and trying to launch Archicad to see if that could be the culprit.

Re: ArchiCAD 25 crashes when trying to open any file, even on Demo

Lux et Umbra — Fri, 17 Feb 2023 16:29:57 GMT

Hi Lee

I did that and now Archicad works fine.

I find it difficult to understand which files should I download for this Datasmith Plugin Twinmotion & ArchiCAD workflow as there seem to be two different kinds:

5.1 Exporter on Unreal engine

and another one that looks like this:

DatasmithArchicad25Exporter.bundle? I previously installed this one and messed up my Archicad.

Re: ArchiCAD 25 crashes when trying to open any file, even on Demo

Lee Hankins — Fri, 17 Feb 2023 16:50:06 GMT

Did you get the download from here?

https://graphisoft.com/downloads/addons/datasmith-exporter

Re: ArchiCAD 25 crashes when trying to open any file, even on Demo

Lux et Umbra — Fri, 17 Feb 2023 16:52:16 GMT

No, I got it from Unrealengine website.

Re: ArchiCAD 25 crashes when trying to open any file, even on Demo

Lee Hankins — Fri, 17 Feb 2023 16:53:02 GMT

Try downloading that one, it says it's compatible with 23-26 and is from Graphisoft's website.