topic Re: Archicad 14 Start Problem in Installation & update

Archicad 14 Start Problem

Anonymous — Thu, 16 Nov 2023 07:58:25 GMT

Hello everyone!
I have downloaded the student version of Archicad; following the instructions I have installed it but everytime I try to start it after a few seconds the graphisoft bug report pops up.
I have already look for some answers in this forum and I have update quicktime, java, disabling the antivirus, starting the software as administrator, followed the guide for the install problems but it doesn't work.
I have win 7, 64 bit.
Anyone has any suggests to fix this problem?
Thank you.

Re: Archicad 14 Start Problem

Laszlo Nagy — Mon, 13 Jun 2011 20:36:05 GMT

Maybe some pre-installed system software is preventing AC from working properly.

Re: Archicad 14 Start Problem

Anonymous — Mon, 13 Jun 2011 21:45:13 GMT

Have you tried with UAC off?

Re: Archicad 14 Start Problem

Anonymous — Tue, 14 Jun 2011 17:57:21 GMT

I have tried to set UAC off but AC14 doesn't work. I spent all the day reading the previous posts trying to manage to fix this problem but nothing.
Here you are the bug report (maybe it could be useful), each bug report is the same:

//================= BEGIN REPORT ======================

Exception (process terminated)
NetBIOS name:
User name : federica
Account name: federica
Domain name : federica-PC

Program Version: 14.0.0 R1 (3004) (64-bit)
Package Version: Vitruvius FULL ITA 3004
Command Line: <"C:\Program Files\Graphisoft\ArchiCAD 14\ArchiCAD.exe" >
Process ID : 4528
Thread ID : 2968
WibuData: 0 0 0-0 [EduMode(SU4VIGDB79Q53CY3K7J7)]
OS Version : Windows NT 6.1.7601 (64-bit) Service Pack 1
Session start: 2011/06/14 17:46:18
System time: 2011/06/14 17:46:28

MS VC minidump file created at: C:\Users\federica\Graphisoft\BugReporting-14\CrashDump-20110614(17-46-27)-[2968].dmp

Exception code: C0000005 ACCESS_VIOLATION reading location: 00000000000000B8
Fault address: 0000000143759977 06:000F0977 ArchiCAD.exe

Registers:
RAX:00002B992DCD4AC2
RBX:0000000000000001
RCX:00000000000000B8
RDX:000000000AC64480
RSI:000000000AC64480
RDI:00000000000000B8
R8: 000000000AC64480
R9: 0000000000000000
R10:654A726573614C20
R11:000000000328316C
R12:000000000012EB90
R13:00000000032825A0
R14:00000000000003D0
R15:00000000032830D0
CS:RIP:0033:0000000143759977
SS:RSP:002B:000000000012E8F0 RBP:000000000012EA60
DS:002B ES:002B FS:0053 GS:002B
Flags:00010213

Floating point Registers:
CTRL:027F STAT:0000 TAGS:0000
CS:RIP:0000:00000000
DS:EDO:0000:00000000
MxCsr:00001FA0

ST(0) = 000000000012E2E0 [0000000000000000] [0]
ST(1) = 000000000012E380 [0000000000000000] [1]
ST(2) = 000000000012E420 [0000000000000000] [2]
ST(3) = 000000000012E4C0 [00300020002C0036] [3]
ST(4) = 000000000012E560 [0000000000000000] [4]
ST(5) = 000000000012E600 [32334C54434D4F43] [5]
ST(6) = 000000000012E6A0 [00000170000000F0] [6]
ST(7) = 000000000012E740 [0000000000000000] [7]

Call stack:
0x0000000143759977!ArchiCAD.exe + 58038647 (VectorImageObject::`vftable' + 22509871 bytes)
0x6F646E69575C3A43!UNKNOWN_MODULE
0x65747379735C7377!UNKNOWN_MODULE
0x6F6F70735C32336D!UNKNOWN_MODULE
0x5245564952445C6C!UNKNOWN_MODULE
0x5C335C3436785C53!UNKNOWN_MODULE
0x3030363270686473!UNKNOWN_MODULE
0x000000006C6C642E!ArchiCAD.exe + 1819042862
0x000000000C28D200!sdhp2600.dll + 643584
0x000000000C28D1D8!sdhp2600.dll + 643544
0xFFFFFFFFFFFFFFFE!UNKNOWN_MODULE
0x0000000600000094!ArchiCAD.exe + 148
0x00001DB100000001!UNKNOWN_MODULE
0x7672655300000002!UNKNOWN_MODULE
0x6B63615020656369!UNKNOWN_MODULE
0x0000000077003120!iertutil.dll + 1978656
0x000000000C1FFF4B!sdhp2600.dll + 65355 (GetDefaults + 443 bytes)
0x000000000AB99433!gchp2600.dll + 234547
0x0000000000000001!ArchiCAD.exe + 1
0x000000000C1F0000!sdhp2600.dll + 0
0x000000000000000A!ArchiCAD.exe + 10
0x0000000000000017!ArchiCAD.exe + 23
0x00000000032830D0!UNKNOWN_MODULE
0x000000000ABFB9A2!gchp2600.dll + 637346 (SDDMExtDeviceMode + 466 bytes)
0x000000000A835829!suhp2600.dll + 22569
0x0000000003280C80!UNKNOWN_MODULE
0x00000000032817F0!UNKNOWN_MODULE
0x000000000000000A!ArchiCAD.exe + 10
0x006800750073005C!UNKNOWN_MODULE

Address space statistics:

Available free memory: 8191.56 GB
The number of free memory blocks: 387
The avarage size of free memory blocks: 21.17 GB
The number of free memory blocks < 10 kbyte: 17 (92.00 KB)
The number of free memory blocks < 100 kbyte: 269 (14096.00 KB)
The number of free memory blocks < 1 Mbyte: 49 (16.65 MB)
The number of free memory blocks < 10 Mbyte: 30 (88.56 MB)
The number of free memory blocks < 100 Mbyte: 13 (382.64 MB)
The number of free memory blocks < 1 Gbyte: 5 (1.45 GB)
The number of free memory blocks > 1 Gbyte: 4 (8189.62 GB)
The biggest free block:
0x000000018072C000 8181.55 GB free 0x0000000000000000 NOACCESS

Stack Dump
000000000012E8F0 43 3a 5c 57 69 6e 64 6f - 77 73 5c 73 79 73 74 65 C:\Windows\syste
000000000012E900 6d 33 32 5c 73 70 6f 6f - 6c 5c 44 52 49 56 45 52 m32\spool\DRIVER
000000000012E910 53 5c 78 36 34 5c 33 5c - 73 64 68 70 32 36 30 30 S\x64\3\sdhp2600
000000000012E920 2e 64 6c 6c 00 00 00 00 - 00 d2 28 0c 00 00 00 00 .dll......(.....
000000000012E930 d8 d1 28 0c 00 00 00 00 - fe ff ff ff ff ff ff ff ..(.............
000000000012E940 94 00 00 00 06 00 00 00 - 01 00 00 00 b1 1d 00 00 ................
000000000012E950 02 00 00 00 53 65 72 76 - 69 63 65 20 50 61 63 6b ....Service Pack
000000000012E960 20 31 00 77 00 00 00 00 - 4b ff 1f 0c 00 00 00 00 1.w....K.......
000000000012E970 e0 03 00 00 00 00 00 00 - 00 00 32 00 00 00 00 00 ..........2.....
000000000012E980 08 00 00 00 00 00 00 00 - d0 03 00 00 00 00 00 00 ................
000000000012E990 c2 4a cd 2d 99 2b 00 00 - d0 03 00 00 00 00 00 00 .J.-.+..........
000000000012E9A0 80 44 c6 0a 00 00 00 00 - b8 00 00 00 00 00 00 00 .D..............
000000000012E9B0 60 ea 12 00 00 00 00 00 - d9 0b 6d 43 01 00 00 00 `.........mC....
000000000012E9C0 03 00 00 00 00 00 00 00 - 40 00 00 00 00 00 00 00 ........@.......
000000000012E9D0 01 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
000000000012E9E0 fe ff ff ff ff ff ff ff - 1a 1e 70 fd fe 07 00 00 ..........p.....
000000000012E9F0 90 eb 12 00 00 00 00 00 - 33 94 b9 0a 00 00 00 00 ........3.......
000000000012EA00 01 00 00 00 00 00 00 00 - 00 00 1f 0c 00 00 00 00 ................
000000000012EA10 0a 00 00 00 00 00 00 00 - 17 00 00 00 00 00 00 00 ................
000000000012EA20 d0 30 28 03 00 00 00 00 - a2 b9 bf 0a 00 00 00 00 .0(.............

Loaded modules:
Base address Size of image File name
0x000000000A830000 2539520 C:\Windows\system32\spool\DRIVERS\x64\3\suhp2600.dll (0, 3, 0, 0)
0x000000000AB60000 1277952 C:\Windows\system32\spool\DRIVERS\x64\3\gchp2600.dll (2011.0217.1.32924)
0x000000000C1F0000 724992 C:\Windows\system32\spool\DRIVERS\x64\3\sdhp2600.dll (6, 2, 1523, 0)
0x000000000F000000 24576 C:\Program Files\NVIDIA Corporation\CoProcManager\detoured.dll ()
0x00000000532D0000 53248 C:\Program Files\Graphisoft\ArchiCAD 14\Teamwork.Wbem.Listener.dll (14.0.0 R1 (3004))
0x0000000053350000 77824 C:\Program Files\Graphisoft\ArchiCAD 14\Teamwork.Wbem.ExportServer.dll (14.0.0 R1 (3004))
0x00000000534D0000 1552384 C:\Program Files\Graphisoft\ArchiCAD 14\Teamwork.Wbem.Common.dll (14.0.0 R1 (3004))
0x0000000053690000 233472 C:\Program Files\Graphisoft\ArchiCAD 14\Teamwork.Wbem.Client.dll (14.0.0 R1 (3004))
0x0000000053730000 57344 C:\Program Files\Graphisoft\ArchiCAD 14\Teamwork.ServiceDaemonManager.dll (14.0.0 R1 (3004))
0x0000000053D00000 2461696 C:\Program Files\Graphisoft\ArchiCAD 14\Teamwork.Server.Management.dll (14.0.0 R1 (3004))
0x0000000054010000 192512 C:\Program Files\Graphisoft\ArchiCAD 14\Teamwork.Server.Configurator.Core.dll (14.0.0 R1 INT (3004))
0x0000000054050000 139264 C:\Program Files\Graphisoft\ArchiCAD 14\Teamwork.Server.Configuration.dll (14.0.0 R1 (3004))
0x0000000054120000 77824 C:\Program Files\Graphisoft\ArchiCAD 14\Teamwork.Protocol.dll (14.0.0 R1 (3004))
0x0000000054140000 765952 C:\Program Files\Graphisoft\ArchiCAD 14\Teamwork.Persistence.dll (14.0.0 R1 (3004))
0x0000000054210000 49152 C:\Program Files\Graphisoft\ArchiCAD 14\Teamwork.MessagingServerConfigurator.dll (14.0.0 R1 (3004))
0x0000000054220000 1794048 C:\Program Files\Graphisoft\ArchiCAD 14\Teamwork.Messaging.CMS.dll (14.0.0 R1 (3004))
0x0000000054400000 151552 C:\Program Files\Graphisoft\ArchiCAD 14\Teamwork.Messaging.Client.dll (14.0.0 R1 (3004))
0x0000000054430000 237568 C:\Program Files\Graphisoft\ArchiCAD 14\Teamwork.Ldap.LdapR.dll (14.0.0 R1 (3004))
0x0000000054480000 61440 C:\Program Files\Graphisoft\ArchiCAD 14\Teamwork.Ldap.Ber.dll (14.0.0 R1 (3004))
0x00000000544B0000 167936 C:\Program Files\Graphisoft\ArchiCAD 14\Teamwork.Configuration.dll (14.0.0 R1 (3004))
0x00000000544E0000 241664 C:\Program Files\Graphisoft\ArchiCAD 14\Teamwork.Common.dll (14.0.0 R1 (3004))
0x0000000054520000 61440 C:\Program Files\Graphisoft\ArchiCAD 14\Teamwork.Logger.dll (14.0.0 R1 (3004))
0x0000000054530000 536576 C:\Program Files\Graphisoft\ArchiCAD 14\Teamwork.Client.dll (14.0.0 R1 (3004))
0x00000000545F0000 69632 C:\Program Files\Graphisoft\ArchiCAD 14\Slp.Common.dll (14.0.0 R1 (3004))
0x0000000054610000 102400 C:\Program Files\Graphisoft\ArchiCAD 14\Slp.Client.dll (14.0.0 R1 (3004))
0x000000005A1E0000 28672 C:\Program Files\Graphisoft\ArchiCAD 14\ArchiCAD.MNU (14.0.0 R1 ITA (3004))
0x000000005A1F0000 1560576 C:\Program Files\Graphisoft\ArchiCAD 14\ArchiCAD.DLL (14.0.0 R1 ITA (3004))
0x000000005A390000 946176 C:\Program Files\Graphisoft\ArchiCAD 14\ArchiCAD.DLG (14.0.0 R1 ITA (3004))
0x000000005A850000 204800 C:\Program Files\Graphisoft\ArchiCAD 14\TWRoot.dll (14.0.0 R1 (3004))
0x000000005A890000 348160 C:\Program Files\Graphisoft\ArchiCAD 14\TWCommunication.dll (14.0.0 R1 (3004))
0x000000005A8F0000 3977216 C:\Program Files\Graphisoft\ArchiCAD 14\TWClient.dll (14.0.0 R1 ITA (3004))
0x000000005AD20000 786432 C:\Program Files\Graphisoft\ArchiCAD 14\TWClientBase.dll (14.0.0 R1 ITA (3004))
0x000000005ADF0000 487424 C:\Program Files\Graphisoft\ArchiCAD 14\DGGraphix.dll (14.0.0 R1 ITA (3004))
0x000000005AE70000 57344 C:\Program Files\Graphisoft\ArchiCAD 14\Tdx.dll (14.0.0 R1 (3004))
0x000000005AE90000 1556480 C:\Program Files\Graphisoft\ArchiCAD 14\VBTo3DConverter.dll (14.0.0 R1 (3004))
0x000000005B030000 258048 C:\Program Files\Graphisoft\ArchiCAD 14\Tracker.dll (14.0.0 R1 ITA (3004))
0x000000005B080000 2162688 C:\Program Files\Graphisoft\ArchiCAD 14\ObjectDatabase.dll (14.0.0 R1 (3004))
0x000000005C180000 81920 C:\Program Files\Graphisoft\ArchiCAD 14\GSZLib.dll (14.0.0 R1 (3004))
0x000000005C1A0000 212992 C:\Program Files\Graphisoft\ArchiCAD 14\VectorImage.dll (14.0.0 R1 (3004))
0x000000005C1E0000 499712 C:\Program Files\Graphisoft\ArchiCAD 14\VBUtils.dll (14.0.0 R1 (3004))
0x000000005C270000 8749056 C:\Program Files\Graphisoft\ArchiCAD 14\VBElements.dll (14.0.0 R1 (3004))
0x000000005CBA0000 94208 C:\Program Files\Graphisoft\ArchiCAD 14\VBElemDialogs.dll (14.0.0 R1 ITA (3004))
0x000000005CBC0000 622592 C:\Program Files\Graphisoft\ArchiCAD 14\VBAttributes.dll (14.0.0 R1 (3004))
0x000000005CC70000 1003520 C:\Program Files\Graphisoft\ArchiCAD 14\VBAttrDialogs.dll (14.0.0 R1 ITA (3004))
0x000000005CD80000 69632 C:\Program Files\Graphisoft\ArchiCAD 14\VBAttrControls.dll (14.0.0 R1 (3004))
0x000000005CDA0000 729088 C:\Program Files\Graphisoft\ArchiCAD 14\UD.dll (14.0.0 R1 ITA (3004))
0x000000005CE70000 270336 C:\Program Files\Graphisoft\ArchiCAD 14\UC.dll (2.2.0.0 R1 (3004))
0x000000005CEC0000 1593344 C:\Program Files\Graphisoft\ArchiCAD 14\QE.dll (14.0.0 R1 ITA (3004))
0x000000005D070000 274432 C:\Program Files\Graphisoft\ArchiCAD 14\QGDrawing.dll (0.0.0.1 R1 (3004))
0x000000005D0C0000 126976 C:\Program Files\Graphisoft\ArchiCAD 14\ProjectFile.dll (14.0.0 R1 (3004))
0x000000005D100000 303104 C:\Program Files\Graphisoft\ArchiCAD 14\PDF.dll (14.0.0 R1 (3004))
0x000000005D150000 540672 C:\Program Files\Graphisoft\ArchiCAD 14\Model3D.dll (14.0.0 R1 (3004))
0x000000005D1E0000 77824 C:\Program Files\Graphisoft\ArchiCAD 14\MAC.dll (9.0 A5 R1 (3004))
0x000000005D200000 1138688 C:\Program Files\Graphisoft\ArchiCAD 14\Log4Cxx.dll (14.0.0 R1 (3004))
0x000000005D330000 790528 C:\Program Files\Graphisoft\ArchiCAD 14\LibraryManager.dll (14.0.0 R1 (3004))
0x000000005D410000 122880 C:\Program Files\Graphisoft\ArchiCAD 14\LibPartFile.dll (14.0.0 R1 (3004))
0x000000005D430000 135168 C:\Program Files\Graphisoft\ArchiCAD 14\EventLogger.dll (14.0.0 R1 (3004))
0x000000005D460000 233472 C:\Program Files\Graphisoft\ArchiCAD 14\JACKX.dll (14.0.0 R1 (3004))
0x000000005D4A0000 679936 C:\Program Files\Graphisoft\ArchiCAD 14\JACK.dll (14.0.0 R1 ITA (3004))
0x000000005D560000 61440 C:\Program Files\Graphisoft\ArchiCAD 14\InternetURL.dll (14.0.0 R1 (3004))
0x000000005D570000 1220608 C:\Program Files\Graphisoft\ArchiCAD 14\InputOutput.dll (14.0.0 R1 (3004))
0x000000005D6C0000 184320 C:\Program Files\Graphisoft\ArchiCAD 14\HGX.dll (14.0.0 R1 (3004))
0x000000005D700000 77824 C:\Program Files\Graphisoft\ArchiCAD 14\GXImageBase.dll (14.0.0 R1 (3004))
0x000000005D720000 61440 C:\Program Files\Graphisoft\ArchiCAD 14\GXImage.dll (14.0.0 R1 (3004))
0x000000005D730000 69632 C:\Program Files\Graphisoft\ArchiCAD 14\GX.dll (14.0.0 R1 (3004))
0x000000005D750000 126976 C:\Program Files\Graphisoft\ArchiCAD 14\GSXMLUtils.dll (14.0.0 R1 (3004))
0x000000005D780000 2715648 C:\Program Files\Graphisoft\ArchiCAD 14\GSXML.dll (14.0.0 R1 (3004))
0x000000005DA60000 307200 C:\Program Files\Graphisoft\ArchiCAD 14\GSUtils.dll (14.0.0 R1 (3004))
0x000000005DAC0000 1261568 C:\Program Files\Graphisoft\ArchiCAD 14\GSRoot.dll (14.0.0 R1 (3004))
0x000000005DC20000 81920 C:\Program Files\Graphisoft\ArchiCAD 14\GSQuickTime.dll (14.0.0 R1 (3004))
0x000000005DC40000 86016 C:\Program Files\Graphisoft\ArchiCAD 14\GSMSections.dll (14.0.0 R1 (3004))
0x000000005DC60000 81920 C:\Program Files\Graphisoft\ArchiCAD 14\GSModeler2D.dll (14.0.0 R1 (3004))
0x000000005DC90000 11640832 C:\Program Files\Graphisoft\ArchiCAD 14\GSModeler.dll (14.0.0 R1 (3004))
0x000000005F240000 36864 C:\Program Files\Graphisoft\ArchiCAD 14\GSProfiler.dll (14.0.0 R1 (3004))
0x000000005F250000 69632 C:\Program Files\Graphisoft\ArchiCAD 14\GSLogger.dll (14.0.0 R1 (3004))
0x000000005F300000 614400 C:\Program Files\Graphisoft\ArchiCAD 14\GSDisplay.dll (14.0.0 R1 (3004))
0x000000005F3B0000 1126400 C:\Program Files\Graphisoft\ArchiCAD 14\Geometry.dll (14.0.0 R1 (3004))
0x000000005F4E0000 278528 C:\Program Files\Graphisoft\ArchiCAD 14\GDLParamUI.dll (14.0.0 R1 (3004))
0x000000005F530000 905216 C:\Program Files\Graphisoft\ArchiCAD 14\GDL.dll (14.0.0 R1 (3004))
0x000000005F620000 389120 C:\Program Files\Graphisoft\ArchiCAD 14\TextEngine.dll (14.0.0 R1 (3004))
0x000000005F690000 45056 C:\Program Files\Graphisoft\ArchiCAD 14\FTPUploaderSupport.dll (14.0.0 R1 (3004))
0x000000005F6C0000 2408448 C:\Program Files\Graphisoft\ArchiCAD 14\ElementManager.dll (14.0.0 R1 (3004))
0x000000005FBF0000 2547712 C:\Program Files\Graphisoft\ArchiCAD 14\DG.dll (2.2.0.0 R1 (3004))
0x000000005FEC0000 430080 C:\Program Files\Graphisoft\ArchiCAD 14\AttributeManager.dll (14.0.0 R1 (3004))
0x000000005FF40000 172032 C:\Program Files\Graphisoft\ArchiCAD 14\AprUtil.dll (14.0.0 R1 (3004))
0x000000005FF70000 49152 C:\Program Files\Graphisoft\ArchiCAD 14\AprIConv.dll (14.0.0 R1 (3004))
0x000000005FF80000 151552 C:\Program Files\Graphisoft\ArchiCAD 14\Apr.dll (14.0.0 R1 (3004))
0x000000005FFB0000 241664 C:\Program Files\Graphisoft\ArchiCAD 14\AddOnManager.dll (14.0.0 R1 ITA (3004))
0x0000000063660000 1445888 C:\Program Files\Graphisoft\ArchiCAD 14\dbghelp.dll (6.9.0003.113 (debuggers(dbg).080320-1812))
0x00000000637D0000 1085440 C:\Windows\WinSxS\amd64_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.4940_none_88df89932faf0bf6\MSVCP80.dll (8.00.50727.4940)
0x00000000651A0000 229376 C:\Windows\system32\odbcint.dll (6.1.7600.16385 (win7_rtm.090713-1255))
0x000000006F440000 823296 C:\Windows\WinSxS\amd64_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.4940_none_88df89932faf0bf6\MSVCR80.dll (8.00.50727.4940)
0x00000000700A0000 217088 C:\Program Files\Bonjour\mdnsNSP.dll (2.0.5.0)
0x0000000076A70000 1363968 C:\Windows\system32\urlmon.dll (9.00.8112.16421 (WIN7_IE9_RTM.110308-0330))
0x0000000076BC0000 1417216 C:\Windows\system32\WININET.dll (9.00.8112.16421 (WIN7_IE9_RTM.110308-0330))
0x0000000076D20000 1024000 C:\Windows\system32\USER32.dll (6.1.7601.17514 (win7sp1_rtm.101119-1850))
0x0000000076E20000 2150400 C:\Windows\system32\iertutil.dll (9.00.8112.16421 (WIN7_IE9_RTM.110308-0330))
0x0000000077030000 1175552 C:\Windows\system32\kernel32.dll (6.1.7600.16385 (win7_rtm.090713-1255))
0x0000000077150000 1740800 C:\Windows\SYSTEM32\ntdll.dll (6.1.7600.16385 (win7_rtm.090713-1255))
0x0000000077310000 28672 C:\Windows\system32\PSAPI.DLL (6.1.7600.16385 (win7_rtm.090713-1255))
0x0000000077320000 12288 C:\Windows\system32\Normaliz.dll (6.1.7600.16385 (win7_rtm.090713-1255))
0x0000000140000000 58806272 C:\Program Files\Graphisoft\ArchiCAD 14\ArchiCAD.exe (14.0.0 R1 (3004))
0x0000000180000000 7520256 C:\Windows\system32\igdumd64.dll (8.15.10.2253)
0x000007FEE3750000 15974400 C:\Program Files\Graphisoft\ArchiCAD 14\PDFNetC.dll (4, 5, 0, 0)
0x000007FEE8200000 724992 C:\Windows\system32\ODBC32.dll (6.1.7601.17514 (win7sp1_rtm.101119-1850))
0x000007FEE9B00000 647168 C:\Windows\system32\RichEd20.dll (5.31.23.1230)
0x000007FEE9DF0000 15298560 C:\Windows\system32\nvd3dumx.dll (8.17.12.7533)
0x000007FEEBCA0000 2093056 C:\Windows\system32\D3D9.DLL (6.1.7601.17514 (win7sp1_rtm.101119-1850))
0x000007FEF3B70000 28672 C:\Windows\system32\d3d8thk.dll (6.1.7600.16385 (win7_rtm.090713-1255))
0x000007FEF5660000 45056 C:\Windows\System32\winrnr.dll (6.1.7600.16385 (win7_rtm.090713-1255))
0x000007FEF5690000 102400 C:\Windows\system32\pnrpnsp.dll (6.1.7600.16385 (win7_rtm.090713-1255))
0x000007FEF6240000 118784 C:\Windows\system32\mssprxy.dll (7.00.7600.16385 (win7_rtm.090713-1255))
0x000007FEF64C0000 32768 C:\Windows\system32\DCIMAN32.dll (6.1.7600.16385 (win7_rtm.090713-1255))
0x000007FEF64D0000 987136 C:\Windows\system32\DDRAW.dll (6.1.7600.16385 (win7_rtm.090713-1255))
0x000007FEF65D0000 1167360 C:\Windows\system32\OPENGL32.dll (6.1.7600.16385 (win7_rtm.090713-1255))
0x000007FEF6A20000 184320 C:\Windows\system32\GLU32.dll (6.1.7600.16385 (win7_rtm.090713-1255))
0x000007FEF6E30000 98304 C:\Windows\system32\MPR.dll (6.1.7600.16385 (win7_rtm.090713-1255))
0x000007FEF6E50000 86016 C:\Windows\system32\napinsp.dll (6.1.7600.16385 (win7_rtm.090713-1255))
0x000007FEF6F80000 167936 C:\Windows\system32\MSVFW32.dll (6.1.7600.16385 (win7_rtm.090713-1255))
0x000007FEF70C0000 126976 C:\Windows\system32\AVIFIL32.dll (6.1.7600.16385 (win7_rtm.090713-1255))
0x000007FEF78D0000 32768 C:\Windows\system32\rasadhlp.dll (6.1.7600.16385 (win7_rtm.090713-1255))
0x000007FEF78E0000 188416 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL (7.250.4225.0)
0x000007FEF7B40000 851968 C:\Windows\system32\nvumdshimx.dll (8.17.12.7533)
0x000007FEF7C40000 2785280 C:\Windows\system32\nvapi64.dll (8.17.12.7533)
0x000007FEF8180000 270336 C:\Program Files\NVIDIA Corporation\CoProcManager\nvdxgiwrapx.dll (8.17.12.7533)
0x000007FEF81D0000 278528 C:\Program Files\NVIDIA Corporation\CoProcManager\nvd3d9wrapx.dll (8.17.12.7533)
0x000007FEF8810000 638976 C:\Windows\system32\mscms.dll (6.1.7600.16385 (win7_rtm.090713-1255))
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//+=+=+=+=+=+=+=+=+ END REPORT +=+=+=+=+=+=+=+=+=+=+=+=+

Re: Archicad 14 Start Problem

Laszlo Nagy — Tue, 14 Jun 2011 18:47:08 GMT

You are using the very first version of AC14.
My next step would be to download and install the latest hotfix for AC14.

Re: Archicad 14 Start Problem

Anonymous — Tue, 14 Jun 2011 23:13:40 GMT

Downloaded the latest hotfix for AC14 but the problem is still there.
The txt bug report is similar with the different versione of AC14 after the application of the hotfix.
I really don't know what could cause this problem :/.
Could it be some conflict with software as autocad or cinema4d?
Thank you for your helpfulness!

Re: Archicad 14 Start Problem

Anonymous — Wed, 15 Jun 2011 07:13:39 GMT

Goodmorning, I have tried to launch archicad 14 starting Win 7 in Safe Mode.And it works....could this be useful to understand where the problem lies?

Re: Archicad 14 Start Problem

Laszlo Nagy — Wed, 15 Jun 2011 07:19:43 GMT

Yes, it means that one program that is not loaded by the system in Safe mode but loaded normally is conflicting with ArchiCAD.
What kind of computer do you have?
I have had problems with pre-installed software on my Acer interfering with ArchiCAD.

Re: Archicad 14 Start Problem

Anonymous — Wed, 15 Jun 2011 07:33:41 GMT

I have a Dell XPS L502X.
CPU: i7-2630 QM
RAM: 4 GB
Geforce GT 525M

Re: Archicad 14 Start Problem

Laszlo Nagy — Wed, 15 Jun 2011 08:04:59 GMT

Try stopping programs loaded by the Start\All Programs\Startup folder one by one and see how ArchiCAD responds.

Re: Archicad 14 Start Problem

Anonymous — Wed, 15 Jun 2011 08:38:31 GMT

Nothing...only in safe mode works.
It seems that there is some conflict.
I'll try to uninstall autocad and cinema 4D before installing again archicad 14.

Re: Archicad 14 Start Problem

Laszlo Nagy — Wed, 15 Jun 2011 08:56:18 GMT

Can you post a screenshot of the full list of programs installed on your computer?

Re: Archicad 14 Start Problem

Anonymous — Wed, 15 Jun 2011 09:39:43 GMT

Do you mean a list of the active process in the task manager?

Re: Archicad 14 Start Problem

Laszlo Nagy — Wed, 15 Jun 2011 09:44:53 GMT

I mean in the Control Panel, there is the Program and Feature Dialog which lists all installed programs.
I want to check if I see any suspicious program that may interfere with ArchiCAD.

Re: Archicad 14 Start Problem

Anonymous — Wed, 15 Jun 2011 10:08:20 GMT

Here you are.

Re: Archicad 14 Start Problem

Laszlo Nagy — Wed, 15 Jun 2011 11:25:37 GMT

I would first check those Dell Datasafe programs, and also the McAfee virus protection software.
Try to either uninstall these or end their processes in the Task Manager, see if that makes any difference.

Re: Archicad 14 Start Problem

Anonymous — Wed, 15 Jun 2011 12:46:28 GMT

No I'm sorry. It's the same...

Re: Archicad 14 Start Problem

Laszlo Nagy — Wed, 15 Jun 2011 12:49:08 GMT

I'm out of ideas.
You should contact your local reseller with the report so they can handle it.

Re: Archicad 14 Start Problem

Barry Kelly — Thu, 16 Jun 2011 02:14:36 GMT

Wasn't there something mentioned about "Windows indexing" I think that messes up Archicad?
I think there might be something in Archi-wiki about it.
I will try and look later if you don't beat me to it?
Barry.

Re: Archicad 14 Start Problem

Barry Kelly — Thu, 16 Jun 2011 03:17:50 GMT

The "File Indexing" (not Windows indexing as I said before) might be just a speed issue and not one that would stop Archicad running.

The only other thing that I can think of is do you have full read and write permissions to all of the Graphisoft program files?

The fact that you can start in safe mode makes me think as a user you have different permissions.

Barry.