topic Add-ons - 404 page not found in Installation & update

Add-ons - 404 page not found

Chris_Lz — Tue, 06 Jun 2023 10:30:01 GMT

Hi, does anyone know what's happening to the add-ons download page, at least in the UK?

I'm trying to select add-ons to download but when I click on them, either I get the error 404 page not found, or it appears the window to login, although I'm already logged in with my ID.

Thanks.

Re: Add-ons - 404 page not found

Noemi Balogh — Tue, 06 Jun 2023 10:58:49 GMT

Hi @Chris_Lz,

Can you elaborate on which link gives you an error?

Thank you,
Noémi

Re: Add-ons - 404 page not found

Chris_Lz — Tue, 06 Jun 2023 11:00:34 GMT

Hi,

I'm trying to download the NBS plugin.

If I click on the link from the NBS website it sends me on the Graphisoft page with the login message 'Please sign in with your ID..', where I get stuck in a loop. I login but it keeps appearing on the same page with login requests.

If I go directly on Archicad's add-ons page, I choose NBS plugin and press 'Find more' I get the message '404 - page not found'.

Re: Add-ons - 404 page not found

Chris_Lz — Tue, 06 Jun 2023 11:32:56 GMT

Solved this.

It worked fine when using a direct link to download received from the Support team.

It was probably the link from the NBS website to Graphisoft, that was creating the issue.