topic Re: New website - Admin - company details in Installation & update

New website - Admin - company details

AlexandrosTsi — Sat, 17 Jun 2023 10:56:13 GMT

Hi, after the new updated website, I've noticed that i couldn't having access in "company details" even that I'm the "admin". So i can not send member invitation to my new colleagues in our office. Does anyone knows what is the solution on that ?

Re: New website - Admin - company details

Karl Ottenstein — Sun, 18 Jun 2023 02:32:38 GMT

By updated web site, do you mean BIM Cloud? If so, are you using BIMCloud SaaS?

Re: New website - Admin - company details

PabloNZ — Sun, 18 Jun 2023 23:59:09 GMT

I don't know what you mean about the website being updated but I am having a similar issue with accessing the company page at https://companymanagement.graphisoft.com/

I should add that I have tried clearing all caches, multiple browsers, OS's, Private/Incognito windows, all with no fix.

Re: New website - Admin - company details

Barry Kelly — Mon, 19 Jun 2023 00:38:03 GMT

Same error for me (when accessing the Graphisoft ID website).

It seems I can log in fine and can still access my licenses, but I can't access company details.

You should report this to your local support.

I will do the same.

Barry.

Re: New website - Admin - company details

PabloNZ — Mon, 19 Jun 2023 02:05:21 GMT

Thanks. Have done so.

Re: New website - Admin - company details

AlexandrosTsi — Mon, 19 Jun 2023 03:35:03 GMT

Thank.you for your time

Re: New website - Admin - company details

AlexandrosTsi — Mon, 19 Jun 2023 03:35:27 GMT

Thank you