topic Re: Archicad 26 - cant save as. MacOS 13.0.1 Ventura in Installation & update

Archicad 26 - cant save as. MacOS 13.0.1 Ventura

Maronsen — Wed, 15 Nov 2023 09:52:11 GMT

Has anyone else had this bug before? I cant save my file, all of a sudden. Saving the file seems to work when using the regular save function, but when trying to save the file as a new file the dialogue box is cropped. The text field is hidden, and the save button is greyed out.

Installed AC26 last week, have had no trouble before now.

*For some reason this happens in AC25 also, but not AC24.

*Looked in system information to see if any updates had been installed since last week, but none.

Re: Archicad 26 - cant save as. MacOS 13.0.1 Ventura

Barry Kelly — Mon, 09 Jan 2023 09:33:08 GMT

When I first started many years ago, I was told always to save (save as) from the plan view, never the 3D window - unless you want to save a particular 3D type.

So maybe try again from the plan.

Barry.

Re: Archicad 26 - cant save as. MacOS 13.0.1 Ventura

Maronsen — Mon, 09 Jan 2023 11:14:27 GMT

Thanks for your reply Barry! Unfortunately inabillity to save happens in both 3D and plan view.

Whats even weirder is that after checking the system information on my mac I see that there has been no new updates since last week, when I had no problems saving.

Re: Archicad 26 - cant save as. MacOS 13.0.1 Ventura

Lee Hankins — Mon, 09 Jan 2023 11:24:50 GMT

Try clicking the little expand arrow next to the save location. It will make the window bigger and may make the title appear at the top. You can just see the bottom of the 'Save As' input bar above the 'Tags' input in your screenshot.

Re: Archicad 26 - cant save as. MacOS 13.0.1 Ventura

Maronsen — Mon, 09 Jan 2023 11:27:35 GMT

The button is unfortunately not possible to click, Lee. In fact the whole dialog box seems to not accept mouse input. I cant click cancel, or open the expanded view for locations to save in, for intance. In order to close the window the escape button has to be pressed.

Re: Archicad 26 - cant save as. MacOS 13.0.1 Ventura

Maronsen — Mon, 09 Jan 2023 13:16:49 GMT

I did uninstall + reinstall, but upon opening the program the error did persist. After closing and opening the problem a couple of times the problem has spontaneously fixed itself. I closed the program and opened again and the error was back...

This is something I cant comprehend, so I will be contacting support to see if they can understand what happened.

Working:

Not working:

*Contacted support now and the problem is..... Ventura. And compatibility issues with this operating system. Marking this as "solved", even though its not.

Re: Archicad 26 - cant save as. MacOS 13.0.1 Ventura

Decio Nascimento — Thu, 20 Jul 2023 12:32:33 GMT

Hi, i just got archicad and have the same issue. where you able to solve this problem already? thank you

Re: Archicad 26 - cant save as. MacOS 13.0.1 Ventura

Barry Kelly — Fri, 21 Jul 2023 01:00:45 GMT

Does this solve you issue?

https://community.graphisoft.com/t5/Installation-update/Save-dialog-still-bugged-AC-26-5003-NOR-FULL-apple-silicon-and/td-p/388004

Barry.

Re: Archicad 26 - cant save as. MacOS 13.0.1 Ventura

Decio Nascimento — Sun, 23 Jul 2023 21:24:25 GMT

Having the version 5003 in archicad solved this issue. Thank you.

Re: Archicad 26 - cant save as. MacOS 13.0.1 Ventura

Martin2000 — Mon, 24 Jul 2023 07:24:44 GMT

Whats weird is that for me the problem still persists with 5003. Strange behaviour from this save dialog.

Re: Archicad 26 - cant save as. MacOS 13.0.1 Ventura

Martin2000 — Mon, 24 Jul 2023 10:24:02 GMT

Think I have identified the problem, its related to screens.

When unplugging external monitors, the save dialog works again.

It is offcourse highly impractical to have to unplug the monitors in order to save a file, but its nice to see where the problem lies, so it might get fixed.

Re: Archicad 26 - cant save as. MacOS 13.0.1 Ventura

Barry Kelly — Mon, 24 Jul 2023 12:03:20 GMT

I am not familiar with Macs at all.

But in Windows, we can rescale the screen and that can cause problems when it is not scaled at 100% (sometimes 200% is OK but that usually is too much).

Barry.