topic cannot create temporary documents in Installation & update

cannot create temporary documents

marox2023 — Thu, 31 Aug 2023 08:27:46 GMT

Hello, I have a problem. When starting Archicad 25, a "caution" box appears with the words "cannot create temporary documents". And after a few seconds, the program closes itself. It does not create a new file either. I tried deleting all the files that appear in the first page and the box remains. In the folder Graphisoft, there is no file "autosave-25". Could you please help?

Re: cannot create temporary documents

Barry Kelly — Thu, 31 Aug 2023 08:39:21 GMT

Does your user profile have full read/write access to all of the folders it should on your local drive?

Sounds like a permission problem to me.

What operating system are you using?

Barry.

Re: cannot create temporary documents

marox2023 — Thu, 31 Aug 2023 08:42:10 GMT

Hello!

I am using Windows 10, if this is what you mean.

My archicad licence is for students. Till yesterday, I was using it but today this problem appeared.

Thank you for your reply!

Re: cannot create temporary documents

Lingwisyer — Thu, 31 Aug 2023 08:47:53 GMT

You have disc space? Temp folder space? Run a disc cleanup, or what ever the eq. is on Mac?

Re: cannot create temporary documents

Barry Kelly — Thu, 31 Aug 2023 08:52:58 GMT

If it was working before, then the problem isprobably not access permissions.

More likely a lack of hard drive space as Ling has suggested.

Barry.

Re: cannot create temporary documents

marox2023 — Thu, 31 Aug 2023 09:07:22 GMT

Free disc space: 30GB and I just deleted all the files in temporary folder. I tried to open Archicad again but the message remains.

Thank you!

Re: cannot create temporary documents

Barry Kelly — Thu, 31 Aug 2023 09:13:39 GMT

Completely re-boot your machine.

That may clear the problem.

Barry.

Re: cannot create temporary documents

jakubgalczynski1 — Thu, 30 Jan 2025 20:57:02 GMT

I am having this issue on 01.03.25. in Archicad-26-USA-Update-7004 . I have deleted all AutoSaves in the startup of ArchiCAD, as some have suggested. I can't find the actual AutoSaves in the Graphisoft Folder. Does anyone know where this is located? I have downloaded a new ArchiCAD 26 and restarted my computer. Running out of options.

Re: cannot create temporary documents

jakubgalczynski1 — Thu, 30 Jan 2025 22:18:47 GMT

Solved. For PC users ArchiCAD26 (or other versions).

Make sure you are NOT heading to System C > Program Files > Graphisoft > ArchiCAD26 (or other version). Make sure you are going to System C > Users > Graphisoft. Otherwise you will not be able to see all the AutoSaves, which you need to delete here. That should work. Hope that helps someone.

Re: cannot create temporary documents

Barry Kelly — Fri, 31 Jan 2025 00:37:29 GMT

For an example image of the location (on Windows machine), see my post here.

https://community.graphisoft.com/t5/Installation-update/Archicad-will-not-open-V25/m-p/648848/highlight/true#M37972

I would merge the two posts, but I find that can be confusing when both have been replied to.

Barry.