topic Re: AC 27 official release date? in Installation & update

AC 27 official release date?

rm — Wed, 27 Sep 2023 15:54:13 GMT

Is there an actual release date of AC27 in the US. Cant seem to find a download link for it. I assume those of us that paid our yearly SA get access to it, or am I wrong about that?

Thanks!

Re: AC 27 official release date?

Jeff Griffin — Wed, 27 Sep 2023 15:56:34 GMT

Hi Robert,

AC27 was released today and can be downloaded from here: https://graphisoft.com/resources-and-support/downloads?section=product&localization=USA&product=archicad&type=FULL&version=27&platform=mac-intel-processor

However, it doesn't appear as though the AC27 license is available via License Manager yet. I tried uploading my license and then downloading it. I also tried clicking the refresh button, but no luck yet.

Re: AC 27 official release date?

rm — Wed, 27 Sep 2023 16:09:23 GMT

Thank you Jeff!

How did you know this? I never receive any notifications of new versions from GS NA.

Re: AC 27 official release date?

Jeff Griffin — Wed, 27 Sep 2023 16:12:22 GMT

You're welcome! I stumbled upon it today at the top of the Community page, under Graphisoft Insights. I also read about the enhancements that have been added to BIMx. Good stuff today and I'm eager to try it out. Hoping that Graphisoft pushes out the updated license soon!

Re: AC 27 official release date?

Jose Gradoli — Wed, 27 Sep 2023 19:39:44 GMT

There are almost all Archicad 27 language versions ready for download, but no luck with Spanish (SPA) version. Is there any date for the release of that version?

Re: AC 27 official release date?

poco2013 — Wed, 27 Sep 2023 20:16:58 GMT

From North America Tech Support:

Unfortunately there is no issue here. The v27 application installer was made available ahead of the upgrade to user licenses in North America. Your perpetual Archicad 26 USA license will not be updated and available until Wednesday, October 4th.

Re: AC 27 official release date?

rm — Wed, 27 Sep 2023 20:42:15 GMT

Gerry,

Are you stating that NO SSA licenses will be updated to AC27? I updated my SSA license in Jan 2023. I have downloaded AC27 and cannot activate it with my licenses.

Thank you.

Re: AC 27 official release date?

Rex Maximilian — Wed, 27 Sep 2023 21:48:16 GMT

I just posted this:

https://community.graphisoft.com/t5/Installation-update/ArchiCAD-27-Installation-USA-Version/td-p/399950

Re: AC 27 official release date?

poco2013 — Wed, 27 Sep 2023 21:58:32 GMT

AFAIK -- Only affects North America Licenses. All older licenses, of course, will still work, Until Oct 4, 27 will only work in Demo mode. But 27 TP will work until end of Oct. -- Would have been nice if they told us that in the release?

Re: AC 27 official release date?

Radek_K — Wed, 27 Sep 2023 22:13:02 GMT

Yes experiencing the same problem. It says license not found. I guess it's just too fresh 🙂

Re: AC 27 official release date?

Martin Jules — Sat, 30 Sep 2023 15:13:10 GMT

I am not sure there was one reason out of ten thousand that would justify this milestone scheduled for October 4, 2023. Why then this delay?

Re: AC 27 official release date?

Jeff Griffin — Sat, 30 Sep 2023 18:56:28 GMT

Here's another question to ponder. Considering that macOS Sonoma is out already why isn't Graphisoft offering a compatibility hotfix for AC25, since according to their own support policy, they support the two most current versions? Since AC27 isn't available for the US market yet, it seems like they aren't holding up their end of the deal since they are only offering support for the current usable version, AC26. They must have had access to macOS Sonoma Developer releases long before now, right? You'd have a hard time convincing me that macOS Sonoma blindsided them. I have several active projects that I don't want to be forced to migrate from AC25 to maintain full compatibility with macOS.

Support Policy:
This policy is effective from June 1, 2010.

Support Policy Questions and Answers:

...

Q: Which Archicad versions are supported?
A: Hotfixes are typically issued for the two most current versions of Archicad. Troubleshooting assistance by Graphisoft direct support personnel is provided for the three most current versions. Support for older versions is limited to information available on Graphisoft.com, Help Center and Archicad-Talk. Solutions are usually available in the current version of Archicad.

#FreeTheKeys!

Re: AC 27 official release date?

Josh Verran — Sun, 01 Oct 2023 20:19:10 GMT

I closely follow all newsletters from Archicad and Graphisoft to stay updated. Despite this, I may have overlooked an update notification.

I also checked with my colleagues to see if they were aware of any recent updates.

Interestingly, this forum thread was the first result when I searched Google for information. Afterward, I visited our national distributor's website and confirmed that the download is indeed available.

Re: AC 27 official release date?

Rex Maximilian — Sun, 01 Oct 2023 22:04:01 GMT

They’ve clearly fumbled this release. But what’s more concerning is that there’s no word from them on the community board about what is really expected for us to do. Everyone has to glean it from other comments. It’s really troubling that they don’t reply, respond or remark on a lot of our concerns that we bring up on this board.

Re: AC 27 official release date?

Rex Maximilian — Wed, 04 Oct 2023 19:58:03 GMT

The download was available for a week now, but for many countries, including the US, it was not useable until today.