Initial window "frozen" when opening a AC25 project

Johan Stinckens — Tue, 17 Oct 2023 09:47:37 GMT

Recently we experience a strange, and somewhat irritating, behaviour upon opening Archicad models.

Whenever a project is opened which has a 3D view as the active window, we can't seem to rotate/zoom this view. It appears as if the active window is "frozen". If we activate a floor plan, section or elevation and the return to the 3D window it works again.

This issue appeared about three weeks ago, and at first I thought I was the only one experiencing it.

As of last week several of my colleagues have pointed out the same issue.

We are on the latest AC25 build (NED - 7000).

It happens regardless if the project is on a network drive or residing in the BIMcloud.

Any ideas?!

PS: I can't seem to find a specific board to post this kind of issue in; not relating to actual modelling or such, but rather the operations linked to tool bars, palletes, or windows within AC.

Kind regards,

topic Initial window "frozen" when opening a AC25 project in Installation & update

Initial window "frozen" when opening a AC25 project