topic Re: CAD FIle in Installation & update

CAD FIle

Farnoush Pourmoradi — Sun, 05 Nov 2023 15:10:11 GMT

Hi there,

I've been trying to open up my CAD file but I've received this message "cannot create temporary document" from ArchiCAD. Could you please help me?

I have attached the screenshot.

Re: CAD FIle

MinhNguyen — Fri, 03 Nov 2023 02:06:38 GMT

Looks like a corrupted file to me. Best to send it to your local support to see if they can recover anything from it

Re: CAD FIle

Farnoush Pourmoradi — Fri, 03 Nov 2023 02:07:59 GMT

How can I do that? should I email them? I'm going to lost my File, I need it.

Re: CAD FIle

MinhNguyen — Fri, 03 Nov 2023 02:16:15 GMT

Generally you find out about how to contact your local support via this link: https://graphisoft.com/contact-us

(given that you're accessing it from a browser connecting to your local internet service, without any VPN)

Re: CAD FIle

Farnoush Pourmoradi — Fri, 03 Nov 2023 03:12:51 GMT

You're not able to help me at this point?

Re: CAD FIle

MinhNguyen — Fri, 03 Nov 2023 03:16:12 GMT

I'm just a normal user here just like everyone else, so I don't have the tool to do anything with your file, unfortunately

Betreff: CAD FIle

Nurbs — Sat, 04 Nov 2023 18:11:42 GMT

Hi,

Does Archicad have full disc access on your Mac? This could be a permission problem. And check your Temp folder. Perhaps you don't have enough disc space free.