topic Re: Update 27.1.0 not showing up with "Check for Updates"? in Installation & update

Update 27.1.0 not showing up with "Check for Updates"?

Karl Ottenstein — Thu, 09 Nov 2023 19:14:23 GMT

Archicad 27 update 27.1.0 was released yesterday:

https://community.graphisoft.com/t5/Graphisoft-Insights/Archicad-27-1-0-Update-release-and-changes-in-Archicad-product/ba-p/574847

For me (USA), "Check for Updates" tells me I'm up to date. I have to go to the download site manually to find this update:

https://graphisoft.com/resources-and-support/downloads?section=update&localization=USA&type=FULL&version=27&platform=mac-apple-silicon

Is "Check for Updates" working for anyone in any localization? If so, great. If not, then we need to let Support know. Thanks.

Re: Update 27.1.0 not showing up with "Check for Updates"?

Mahmoud Qenawi — Thu, 09 Nov 2023 19:34:12 GMT

For me after checking for updates, At the moment INT ver. gives me this message:

Re: Update 27.1.0 not showing up with "Check for Updates"?

runxel — Thu, 09 Nov 2023 19:43:13 GMT

The Action Center does not show me the update (GER).

Clicking on "Check for updates" does not help.

However I can click on the other button "Download updates" (why? you just said there are none?!... 🤔) we come to an equally braindad page claiming that I am indeed using the lastest version.... – just to greet me with a download button for a newer version.....?!?!

Jeez, Graphisoft! Why is everything so utterly broken nowadays?

Re: Update 27.1.0 not showing up with "Check for Updates"?

Lee Hankins — Thu, 09 Nov 2023 20:20:17 GMT

UKI check for updates does not work unfortunately.

Re: Update 27.1.0 not showing up with "Check for Updates"?

Karl Ottenstein — Thu, 09 Nov 2023 20:26:18 GMT

Thanks, all. With 4 localizations all not showing the update, I've contacted two departments at Graphisoft to see if they can get this fixed. It happened earlier this year with 26 as well... so clearly whoever is releasing the updates is not using the right checklist to get their ducks in order. 😥

Re: Update 27.1.0 not showing up with "Check for Updates"?

Lee Hankins — Thu, 09 Nov 2023 20:26:37 GMT

Has anyone read the ‘List of Improvements’? It seems to have far less fixes/improvements listed than the Update Preview. Unless there are separate release notes that aren’t linked yet.

Re: Update 27.1.0 not showing up with "Check for Updates"?

Karl Ottenstein — Thu, 09 Nov 2023 20:29:07 GMT

I never saw a notice about the Preview of this update, @Lee Hankins If there is still an active link to those release notes, could you post it? What's also weird about the tiny number of fixes listed in the online notes is that the issues with Sonoma have not been addressed (or are not listed as addressed) and I would have thought that was priority number 2 (after any crash related bugs ... which does include some Sonoma issues).

Re: Update 27.1.0 not showing up with "Check for Updates"?

Romans — Thu, 09 Nov 2023 20:32:45 GMT

It is not working with the GER version or the INT.

Regards

Roman

Re: Update 27.1.0 not showing up with "Check for Updates"?

Romans — Thu, 09 Nov 2023 20:37:19 GMT

The Intel-based Mac-related viewport freeze disaster is also not addressed with this update.

In my point of view, the very few fixes don't qualify as a 27.1 update.

Re: Update 27.1.0 not showing up with "Check for Updates"?

Lee Hankins — Thu, 09 Nov 2023 20:41:47 GMT

The link to the Preview Update has gone. Interestingly the Update Preview was called Update 1 and not the new version numbering. There are normally two links with updates ‘List of Improvements’ and ‘Release Notes’, the Release Notes link normally displays a lot more fixes with their DEF codes than the List of Improvements do.

Re: Update 27.1.0 not showing up with "Check for Updates"?

runxel — Thu, 09 Nov 2023 20:47:04 GMT

This is all so broken.

If you install the update and go to "About Archicad" you'll see the splash screen – and still the regular build number! Which is okay, IF THEY WOULD SHOW US THEIR NEW FANCY SHMANCY numbering system, too!

So on what version am I? Nobody knows!

ALSO this update does not fix the broken dimensioning, either! (Seriously, how **beep**ed up is **beep**ed up?! Breaking DIMENSIONING, for at least 2 months after public release. Lucky us we have BIMx so we can just ... OH WAIT NO they have to sign in first ! .... AAaaaaaaaaaaah)

Re: Update 27.1.0 not showing up with "Check for Updates"?

Karl Ottenstein — Thu, 09 Nov 2023 20:50:56 GMT

Calling this update 27.1.0 is meaningless in some ways since the version number does not appear in the About box... only the Build, as in the past. I installed manually, and this is build 4001.

(Was typing at the same time as Lucas... If we both notice this at once, surely someone at Graphisoft should have noticed?)

Re: Archicad 27 and macOS Sonoma (14)

Barry Kelly — Fri, 10 Nov 2023 11:51:56 GMT

I checked earlier today and got the message there was an update available.

And after I updated 27 it now shows I am using the latest version - twice.

The top section should say we are using the latest update and/or the latest hotfix.

Or it just needs to show once that all is up to date - which would probably be better.

I assume when an update is available it will show as the first image "Update available", and if it is only a hotfix available it will clearly say "Hotfix available".

Now that we have Version, Update and Hotfix, saying the "version" is up to date is not really correct.

We could be using the latest version, but not necessarily the latest update or hotfix.

But if a hotfix or update is available, it should show as in the first image.

And if there is a hotfix or update available, maybe in the first image it should not be showing that we are using the latest version.

Unless it means that in previous versions (26, 25, etc.), that it will show we are not using the latest "version".

But in 25 with all updates and hotfixes installed, it says I an using the latest version, which is technically not correct.

I am using the latest update and hotfix of 25, but not the latest version which is 27.

Picking straws I know, but if GS is going to use these new terms, please use them properly.

Barry.

Re: Archicad 27 and macOS Sonoma (14)

Kornel Beleznai — Fri, 10 Nov 2023 13:20:13 GMT

Hello everyone,

We really appreciate all your feedbacks on this latest Archicad 27.1.0 Update, especially about the issues of the new Check for Updates system.

Allow me to reflect on the main points of confusion here.

There was a technical issue with the automatism that lead to the page showing that Archicad is up-to-date and no updates are available. This problem is now fixed, if you navigate to Help > Check for Updates in your Archicad, the update should show up on the upper panel of the interface.
For those users who enabled the Check for Updates function during the installation process, a notification should appear in Archicad's Action Center when opening the program. This however is not happening with Archicad 27 now, which is a problem that we are currently investigating.
The confusion about the two seemingly identical panels on the Check for Updates page is very much understandable. The difference between the upper and lower panels is that the first one refers to the main updates and hotfixes of Archicad, while the second one refers to Library updates. However, there is no information about this on the interface so we will make sure to adjust it in order to to give more clarity on the details of each panel.

I'd like to also mention that we understand your concerns about the changed naming system and how AC27.1.0 fits into it. We are planning to publish a more detailed explanation about this project soon.

We are sorry about the inconveniences and thank you once again for sharing your valuable thoughts on this topic!

Best regards,

Kornél

Re: Update 27.1.0 not showing up with "Check for Updates"?

Kornel Beleznai — Sun, 12 Nov 2023 07:53:12 GMT

Hi all,

Thank you for your comments on this topic, we truly appreciate them.

~~Please find my detailed answer about the Update related issues in this thread:~~

~~Re: Archicad 27 and macOS Sonoma (14) - Graphisoft Community~~

EDIT:

I have moved those posts and you will find them now in this thread - this will take you to that post.

https://community.graphisoft.com/t5/Installation-update/Update-27-1-0-not-showing-up-with-quot-Check-for-Updates-quot/m-p/575002/highlight/true#M36110

Barry.

Kind regards,

Kornél

Re: Update 27.1.0 not showing up with "Check for Updates"?

runxel — Fri, 10 Nov 2023 14:30:57 GMT

Great, thanks for reading and reacting here @Kornel Beleznai !

And while you're at it: ...

When opening files saved by 27.1 it will still show 27.0.

So something is still broken with your new scheme here.

Re: Archicad 27 and macOS Sonoma (14)

Lee Hankins — Fri, 10 Nov 2023 15:40:28 GMT

Thanks for the clarifications. Are there any other bug fixes in the updates other than those few identified in the list of improvements such as the macOS Sonoma related bugs?

Re: Update 27.1.0 not showing up with "Check for Updates"?

Botonis — Fri, 10 Nov 2023 21:57:10 GMT

As I already posted I would call this update 27.0.1.

Not 27.1.0

Re: Update 27.1.0 not showing up with "Check for Updates"?

Jose Gradoli — Tue, 14 Nov 2023 16:23:37 GMT

Thanks for the update, is available in SPA language.

Re: Archicad 27 and macOS Sonoma (14)

SeaGeoff — Fri, 17 Nov 2023 20:04:13 GMT

Now I am thoroughly confused. Can someone please confirm the 27.1.0 update appears as 27.0.0 build 4001 inside Archicad. Thanks.