topic Re: Archicad 27 Crashing when editing text in elevations — All updated OS Sonoma and AC27 in Installation & update

Archicad 27 Crashing when editing text in elevations — All updated OS Sonoma and AC27

keene kopper — Tue, 14 Nov 2023 03:07:16 GMT

Hello,

My AC is crashing pretty much every time I edit any text (labels, text boxes) in elevation. Its also having a lot of trouble with a very simple model thats made into a 3D view and placed on a layout. The issues seem buggy, as I've had AC for over 15 years. My OS and AC are all updated with the latest. I'm hoping that I can figure this out tonight so that when I get back to work tomorrow I can sort this out before my work day starts. Any help would be massively appreciated!

Re: Archicad 27 Crashing when editing text in elevations — All updated OS Sonoma and AC27

Barry Kelly — Tue, 14 Nov 2023 03:47:53 GMT

There is an update that solves some of the Sonoma issues (I believe).

Try installing that.

https://graphisoft.com/resources-and-support/downloads?section=update&localization=INT&type=FULL&version=27&platform=mac-apple-silicon

make sure you choose the correct language and operating system version.

If that does not help, be sure to report the problem to your local support.

Barry.

Re: Archicad 27 Crashing when editing text in elevations — All updated OS Sonoma and AC27

keene kopper — Tue, 14 Nov 2023 04:01:54 GMT

Hi Barry,

Thanks for the quick reply. I checked for updates through AC and I'm pretty sure its updated to that version, but I'll check tomorrow. Otherwise, it appears I may need to downgrade to Ventura, which is a pretty bad process, but ultimately, this was all my misjudgment for upgrading OS! Ugh.

Re: Archicad 27 Crashing when editing text in elevations — All updated OS Sonoma and AC27

DGSketcher — Tue, 14 Nov 2023 09:33:26 GMT

I'm running AC27 (UKI) on Sonoma (Intel iMac 2019) without the issues you describe. It may be worth sharing the crashing file with your local support.

One other aspect I have seen with macOS, if you have auto update on and only put your device to sleep, sometimes things get a bit unstable. I now regularly do a reboot to complete the update & clear any corrupt data that may be lingering. I also wouldn't rush to reinstall Ventura.

I believe Sonoma 14.1.1 is out & brought a number of bug fixes if you haven't done that update.

Re: Archicad 27 Crashing when editing text in elevations — All updated OS Sonoma and AC27

RAMON_Y — Tue, 21 Nov 2023 16:12:32 GMT

I'm having the same issue. and it happened only after i installed Sonoma. Any updates on this fix?

Re: Archicad 27 Crashing when editing text in elevations — All updated OS Sonoma and AC27

keene kopper — Wed, 22 Nov 2023 01:32:06 GMT

Unfortunately, the Sonoma update has not fixed the issue. I'm also noticing that when using Cumulative dimensions, I don't have the ability to change the arrowhead/leader types (if I change the type, the dim does not change after changing the settings.

Also @Barry Kelly , when editing the names of drawings on layouts in the organizer, the name of the drawing keeps deleting it self, unless I press enter immediately after typing — this has been happening since the last AC version, and prior to Sonoma. Anyone else with that problem? It’s quite irritating to be fighting AC to name drawings only to have AC delete the name every time I am in the middle of naming the drawing.

Re: Archicad 27 Crashing when editing text in elevations — All updated OS Sonoma and AC27

RAMON_Y — Tue, 21 Nov 2023 22:17:12 GMT

I narrowed it down, and i believe is only happening when I try to delete text. But if i highlight the complete text and type over it, my machine will not crash.

Re: Archicad 27 Crashing when editing text in elevations — All updated OS Sonoma and AC27

Barry Kelly — Wed, 22 Nov 2023 00:57:50 GMT

I am sure I read in another post somewhere that having the CAPS lock button on can cause Archicad to crash in Sonoma.

Barry.

Re: Archicad 27 Crashing when editing text in elevations — All updated OS Sonoma and AC27

keene kopper — Wed, 22 Nov 2023 01:23:08 GMT

Yes, that’s the case, no pun intended. 😂

I’ve resorted to holding down the shift key with my pinky while typing.

Re: Archicad 27 Crashing when editing text in elevations — All updated OS Sonoma and AC27

keene kopper — Wed, 22 Nov 2023 01:27:26 GMT

Yes, similar; if I try to edit it while the text box is in edit mode, it does all sorts of glitchy things like all the text disappearing or parts of it disappearing, or the cursor going some where random. Def slows down my workflow, but again, I didn’t head the AC warnings not to update to Sonoma, so I guess that’s my fault.

the editing drawing names in the organizer (mentioned in this thread elsewhere) is a whole other issue though that’s been going on for at least a couple prior versions of AC. I’m surprised it’s still an ongoing bug.

Re: Archicad 27 Crashing when editing text in elevations — All updated OS Sonoma and AC27

Karl Ottenstein — Wed, 22 Nov 2023 03:04:48 GMT

I'm still on Ventura (13.6.2) and don't see the issue in 27.1 on an ARM Mac ... so it must be a Sonoma thing as you're assuming, or possibly something with the Intel version...

Just a wild stab ... did you try going to your Work Environment > User Preference Schemes > Advanced Redraw Options and turning off the slider for 2D Drawing Acceleration?

Re: Archicad 27 Crashing when editing text in elevations — All updated OS Sonoma and AC27

Daniel Kassai — Wed, 22 Nov 2023 09:36:01 GMT

Hi All,

crash occurs on MacOS 14 when CAPS is on and user is deleting text. This is a MacOS Sonoma bug, that we are aware and we are providing a workaround in AC26 Update 5 and AC27.2.0.

If you wish to fix this on your own then a possible workaround is also available for this, by turning off the caps lock indicator introduced with MacOS 14.
Disable macOS Sonoma Text Insertion Point (Cursor) / Caps-lock Indicator
Disable Caps Lock Indicator on macOS Sono… - Apple Community
Please note that this plist edit is system wide, so not only for Archicad.

Best regards,

Daniel Kassai

Product Management

Re: Archicad 27 Crashing when editing text in elevations — All updated OS Sonoma and AC27

RAMON_Y — Wed, 22 Nov 2023 16:46:17 GMT

This seams to work!!!. thank you

Re: Archicad 27 Crashing when editing text in elevations — All updated OS Sonoma and AC27

TracyGA — Wed, 13 Dec 2023 19:30:58 GMT

I am having similar issues after updating to Sonoma 😞

Re: Archicad 27 Crashing when editing text in elevations — All updated OS Sonoma and AC27

RAMON_Y — Wed, 13 Dec 2023 21:29:15 GMT

There's a new update that I just download today. Hopefully this will fix the issue.

Re: Archicad 27 Crashing when editing text in elevations — All updated OS Sonoma and AC27

milindrode — Tue, 06 Feb 2024 11:36:29 GMT

Same here !! We are also using Archicad for last 15-17 years. Recently moved to ArchiCAD 27 from 20...

Re: Archicad 27 Crashing when editing text in elevations — All updated OS Sonoma and AC27

Oana Cojocaru — Wed, 17 Apr 2024 10:13:22 GMT

Hello

I still have this problema at work in the Windows 10 version (with the latest version of archicad update).

Please help!

Re: Archicad 27 Crashing when editing text in elevations — All updated OS Sonoma and AC27

Barry Kelly — Thu, 18 Apr 2024 01:18:40 GMT

As far as I know, this is a MAC only issue.

Are you sure it is the same problem?

Have you reported it to your local support?

Barry.

Re: Archicad 27 Crashing when editing text in elevations — All updated OS Sonoma and AC27

RAMON_Y — Thu, 18 Apr 2024 13:18:09 GMT

Barry,

This is only a MAC & Archicad issue, correct? In my case editing text while having caps on does not always crash my machine. Do you know if there's a fix for this yet?

Re: Archicad 27 Crashing when editing text in elevations — All updated OS Sonoma and AC27

Barry Kelly — Fri, 19 Apr 2024 02:51:22 GMT

As far as I know it is a MAC only issue.

I think it is editing text with CAPS lock on and using backspace or delete as well?

But I believe it has been fixed in the latest update.

27 build 5003

26 build 7004

Barry.