topic Hitting Backspace button to delete text in a note crashes the program in Installation & update

Hitting Backspace button to delete text in a note crashes the program

KDEE — Fri, 02 Feb 2024 07:27:15 GMT

It started in 24 but now is happening in 25 but when I use the backspace on a note to change the text the program crashes immediately. Is there a way to fix this? We can not keep working this way.

Re: Hitting Backspace button to delete text in a note crashes the program

Barry Kelly — Fri, 02 Feb 2024 01:17:17 GMT

I edited your post title as it read "Hitting Delete button to backspace text ..."

It is probably a good idea to mention the operating system you are using and maybe the machine specification, so others with a similar setup can check.

I personally have not had any issues (Windows).

Have you reported this to your local support.

Take note of the bug crash number and ask them to investigate it.

If there is an issue they can't solve, then they will escalate it to Graphisoft HQ.

Barry.

Re: Hitting Backspace button to delete text in a note crashes the program

KDEE — Fri, 02 Feb 2024 14:59:06 GMT

Thank you for your response.

Operating system / Machine : macOS Sonoma 14.3

Processor :3.8 GHz 8-Core Intel Core i7

Graphics : AMD Radeon Pro 5500 CT 8 GB

Memory : 72 GB 2133 MHz DDR4

I have had this issue before with older operating systems. It always seems to happen after a file has been worked in for a while and only when it is a teamwork file. I have reported this to our local support but have not heard back yet.

Re: Hitting Backspace button to delete text in a note crashes the program

Aaron Bourgoin — Fri, 02 Feb 2024 16:35:23 GMT

Sonoma Issue: until the bug fix is released, do not use the CAP LOCK key.