topic Archicad 27 does not launch on Mac Sonoma (Intel-based) in Installation & update

Archicad 27 does not launch on Mac Sonoma (Intel-based)

Gotman — Wed, 08 May 2024 23:36:41 GMT

Hello!

I've downloaded the Archicad 27 version for Intel-based Mac computers, but after installation (which worked without any issue) I just cannot launch the program. At the very beginning I have an unknown error, and... that's It 😕

I attached an exemplary error from GSReport - it's in Polish but you can easily see that there is no information there, just info about the crash.

Thanks in advance for your help, I've been trying to install that bloody software for four days and it still does not work!

Operating system used: Mac Intel-based 14 Sonoma

Re: Archicad 27 does not launch on Mac Sonoma (Intel-based)

Karl Ottenstein — Thu, 09 May 2024 01:06:57 GMT

Did you provide full disk access via System Settings?

Re: Archicad 27 does not launch on Mac Sonoma (Intel-based)

Tamas Gaspar — Tue, 14 May 2024 13:32:12 GMT

Hi @Gotman,

Based on the crash ID, this bug is caused by a permission issue, right after the installation. It seems like, somehow there is an Archicad log folder that is set to be able to be modified only by the admin. I am not sure how it could happen, but please try to modify the read/write permissions of this folder and its sub folders to "everyone": /Users/...../Library/Logs/GRAPHISOFT/ARCHICAD Log Folder

If you need help with this, or it doesn't solve the issue, please contact your local technical support representative: https://graphisoft.com/where-to-buy

Regards,