topic Re: Hotfix 27.2.2 problem in Installation & update

Hotfix 27.2.2 problem

jpaarch — Thu, 05 Sep 2024 22:19:19 GMT

I am getting "Archicad 27” is damaged and can’t be opened. You should move it to the Trash" after installing the 27.2.2 Hotfix. What should I do to remedy this seemingly dire situation? Intuition tells me to reload the the original install and apply the Hotfix again. The only help the internet has provided for a solution less than that, seems a be questionable. Thanks

Operating system used: Mac Apple Silicon 14 Sonoma

Re: Hotfix 27.2.2 problem

Eduardo Rolon — Tue, 03 Sep 2024 22:03:04 GMT

This happened to me and the only solution was to "uninstall" and reinstall.

Re: Hotfix 27.2.2 problem

jpaarch — Wed, 04 Sep 2024 08:24:02 GMT

Yep. Decided to go that route shortly after posting. I actually wasn’t as painful as I was expecting. Took care of the problem in short order. Thanks for responding though!

Re: Hotfix 27.2.2 problem

BrandonRay — Tue, 08 Oct 2024 13:29:09 GMT

Thanks for the update.

Re: Hotfix 27.2.2 problem

Laszlo Nagy — Mon, 09 Sep 2024 15:04:47 GMT

Over the weekend, I installed the Ac27.3.0 INT Preview version update, and after installing the update and launching Archicad, no user interface appeared. Archicad loaded and I could see the Archicad window (I am under Windows 10), but only a gray background was shown, and no interface elements were displayed - no menu, no Floor Plan Window, no toolbars, nothing. I had to uninstall it. So, I just reinstalled Ac27 build 3001 for now.

Has anyone experienced something similar?

Anyway, I will report this to GS HQ.

Re: Hotfix 27.2.2 problem

Miha Nahtigal — Mon, 09 Sep 2024 14:06:24 GMT

I had the same problem. Reinstalled previous build too.