topic Re: Archicad, Task Manager Crash in Installation & update

Archicad, Task Manager Crash

Luseka — Tue, 01 Oct 2024 11:51:45 GMT

I'm using ArchiCAD 26 & 27 on Windows 11 and have encountered an issue that wasn't there before. Both software crash and bring up bug report if Task Manager isn't open & running in the background.

I initially started to experience the issue on the first open where I'd run a project for 1-5min then it would stall, naturally' I'd open Task Manager to force close the program, and reopen it and didn't run into the issue again. I didn't realize I'd tend to leave Task Manager open and not run into the problem.

If I happened to close Task Manager, the application would crash again. This has left me in a routine where I open both Task Manager and ArchiCAD and the problem seems to disappear.

Any permanent fixes to this would be appreciated.

Re: Archicad, Task Manager Crash

Botonis — Tue, 01 Oct 2024 13:16:08 GMT

Can you run Arhicad as Administrator and check if it still crashes...?

Re: Archicad, Task Manager Crash

Oleksandra Vakariuk — Tue, 01 Oct 2024 13:21:38 GMT

Hi @Luseka,

I'd like to kindly ask you to contact your local support for further investigation and send them at least one bug ID in your request.

(The already submitted bug IDs are logged in SubmissionLog.txt, which is located at C:\Users\<username>\Graphisoft. You don't have to reproduce the crash again, you can simply send this file.)

Kind regards,

Oleksandra

Re: Archicad, Task Manager Crash

Luseka — Wed, 02 Oct 2024 18:18:21 GMT

Hasn't worked