topic Re: Cineware warning! in Installation & update

Cineware warning!

Clare — Thu, 06 Mar 2025 17:17:41 GMT

I'm getting this warning after updating to Sequoia 15.3.1. Please help. I've tried delating the libosmesa.dylib file. Any other suggestions please.

Thank you

Operating system used: Mac Intel-based Sequoia

Re: Cineware warning!

Clare — Wed, 05 Mar 2025 23:35:16 GMT

Not sure if its related to the same issue, but now I have an object that has disappeared from 3D.

Re: Cineware warning!

Barry Kelly — Thu, 06 Mar 2025 00:49:36 GMT

Does this help at all?

https://community.graphisoft.com/t5/Installation-update/How-to-solve-quot-CineRender-by-MAXON-add-on-unexpectedly-closed/ta-p/303754

Barry.

Re: Cineware warning!

Clare — Thu, 06 Mar 2025 01:00:15 GMT

Hi Barry,

Thank you for your help. I've tried deleting the file and it hasn't worked. Do you think i need to delete and reinstalling the program would help?

Re: Cineware warning!

Barry Kelly — Thu, 06 Mar 2025 01:05:59 GMT

Maybe this is the solution?

https://community.graphisoft.com/t5/Visualization/Cineware-renderer-quits-in-ArchiCAD-28/m-p/635438

Barry.

Re: Cineware warning!

Clare — Thu, 06 Mar 2025 01:13:01 GMT

Thanks Barry,

Should I just delete the existing cineware folder and add the new one or do i need to reinstall?

Re: Cineware warning!

Barry Kelly — Thu, 06 Mar 2025 01:18:16 GMT

I have never had to do it, but it should just be a case of delete and replace that folder.

Barry.

Re: Cineware warning!

Clare — Thu, 06 Mar 2025 01:27:06 GMT

I replaced it and reopened my file and the same warning is coming up. I might try to reinstall the program.

Re: Cineware warning!

Barry Kelly — Thu, 06 Mar 2025 01:29:47 GMT

Restart the machine first.

Re-installing will just re-create the bad Cinerender folder if that is the problem.

Barry.

Re: Cineware warning!

Clare — Thu, 06 Mar 2025 01:54:59 GMT

Thank you for the update. If Antivirus is not in use it won't be necessary to add the folder as an exception. Instead I would also suggest to make sure add Archicad 27 is added to 'Full Disk Access' on your device:

Open System Settings: Go to System Settings > Privacy & Security > Full Disk Access
Unlock Settings: Click the lock icon (bottom-left) and enter your Mac's administrator password.
Add Archicad:

Click the “+” button to add a new application.

Navigate to Applications > GRAPHISOFT > Archicad (your version)

Select Archicad.app and click Open.

4. Restart Archicad: Close and restart Archicad for the changes to take effect.

There may be something blocking the Cineware components from being accessed.

THIS IS HOW I FIXED THIS PROBLEM. THANK YOU FOR YOUR HELP BARRY!