topic archicad 25 Student licence no internet connection in Installation & update

archicad 25 Student licence no internet connection

Rutar Sofiia — Tue, 08 Apr 2025 09:50:20 GMT

Recently, I launched Archicad POL 25 with my educational licence and I could open files 30 days more, bbut I got a message "You are in offline mode - authorisation required" - this is my translation from Ukrainian. "SIGN IN" button is greyed out, so I can't sign in. I also cannot sign into my GS account from internet browser, because browser sends a connection error. Now I am writing from a different computer, because I have these problems only on my PC at home. It looks like it prevents me from logging into my Graphisoft account.

i have checked few solutions with hosts but they didn´t work

may someone have more solutions

Operating system used: Windows 11

Re: archicad 25 Student licence no internet connection

Lingwisyer — Wed, 09 Apr 2025 02:10:06 GMT

Maybe check your internet routing, maybe you are routing through a region that is blocked by GS.

Also, I thought educational licences were only for the latest 3 versions of AC?

Re: archicad 25 Student licence no internet connection

Sefa Yakut — Wed, 09 Apr 2025 06:15:53 GMT

Hello,

This problem is caused by not installing the License Manager Tool security update. Archicad 25 is currently not connected to the internet because the security update is not installed.

You can download and install the Security Update from the link here.

https://community.graphisoft.com/t5/Installation-update/Security-Update-for-Archicad-22-25-and-License-Manager-Tool/ta-p/574991

Re: archicad 25 Student licence no internet connection

Rutar Sofiia — Wed, 09 Apr 2025 16:31:09 GMT

Hi Sefa,

I just got home from work and finally had the chance to try what you suggested — and I can't thank you enough! Everything is working perfectly now. Installing the security update fixed the issue, and I'm so, so happy and relieved.

Seriously, I really appreciate your help. You made my day!

Re: archicad 25 Student licence no internet connection

Sefa Yakut — Thu, 10 Apr 2025 13:21:20 GMT

Hello Sofiia,

I'm so glad you have no more problems, and thank you for getting back to me to let me know that the solution worked.

I wish you success in your work and your processes with Archicad.

Best regards,