topic Re: Video card - DirectX 11 problem in Installation & update

Video card - DirectX 11 problem

crespo — Wed, 02 Jul 2025 08:56:21 GMT

what i need to do if this pops up (it's italian, translate it)

Re: Video card - DirectX 11 problem

Jp1138 — Wed, 02 Jul 2025 08:57:19 GMT

Can you show us the next screen of DxDiag where the graphic card details are shown?

It could be that your graphic card doesn´t support the minimal requirements for archicad or simply that your drivers are out of date.

You should use a more descriptive subject, by the way, this one is to generic.

Re: Video card - DirectX 11 problem

Barry Kelly — Wed, 02 Jul 2025 09:01:01 GMT

You seem to have a video card installed that is compatible.

But you are probably running Archicad using the built-in video card on your mother board.

In the system settings > Display > Graphics, you need to set the Archicad program to run in 'High performance' mode so it uses the dedicated graphics card.

Barry.

Re: Video card - DirectX 11 problem

crespo — Wed, 02 Jul 2025 13:33:31 GMT

still not working even though i changed that setting, the pop-up still pops up .

Thanks a lot though

Re: Video card - DirectX 11 problem

Lingwisyer — Mon, 07 Jul 2025 02:33:00 GMT

I cannot find that exact Vivobook model... Are you able to provide the GPU infomation as Jp asked? You can also find it on the display page of your System Information.

Start => System Information => Components => Display

Ling.