topic Re: previously installed and running update "ready to be installed" in Installation & update

previously installed and running update "ready to be installed"

jeff_yote_studio — Sat, 20 Sep 2025 13:15:23 GMT

Archicad continues to prompt me to install an update that is currently running. 28.3.0 was previously installed and is the same version the program prompts to update to. Pressing "install now" does not resolve the situation, the installer starts and then quits, while the message remains. Is there some way to remove this prompt?

Operating system used: Windows 28.3.0

Re: previously installed and running update "ready to be installed"

Florin Luca — Sat, 20 Sep 2025 01:02:43 GMT

Have the same issue. I ignore it and I can use the program, but it’s annoying. I installed the update myself when I saw on this forum the update was available. I didn’t go thru the app’s automatic update thing. I think that’s where the glitch is.

Re: previously installed and running update "ready to be installed"

pbg — Sat, 20 Sep 2025 15:01:58 GMT

Glad that I am not the only one having this issue. It's exactly as outlined above and also annoying.

Re: previously installed and running update "ready to be installed"

mthd — Mon, 22 Sep 2025 04:18:20 GMT

I also have had this problem and I find it is better to go to web page to download the update instead.

Re: previously installed and running update "ready to be installed"

StephanS — Mon, 22 Sep 2025 10:42:18 GMT

Same problem here.

Thanks for posting - good to know I'm not the only one.

Re: previously installed and running update "ready to be installed"

Lee Hankins — Mon, 22 Sep 2025 11:14:42 GMT

We are experiencing the same. I have just reported it to support.

Betreff: previously installed and running update "ready to be installed"

runxel — Mon, 22 Sep 2025 12:15:55 GMT

The build number changed (6004), but not the version number (28.3.0)....

GS is already informed about this.

Re: previously installed and running update "ready to be installed"

Space_Agency — Tue, 23 Sep 2025 23:59:14 GMT

Based on my experience, I believe the glitch is there either way. Just shows how Graphisoft is continuing to fail at their product releases. Can't even release an update without it being buggy. They seem to be too busy developing features we'll never use.