topic ArchiCAD 10 3d view crash Mac Pro in Installation & update

ArchiCAD 10 3d view crash Mac Pro

Anonymous — Thu, 14 Dec 2006 18:09:40 GMT

Hello,
Has anyone had trouble with the 3d view crashing in ArchiCAD 10? Seems to have the most trouble with the Open GL engine. If I change the 3d mode while viewing the model it ALWAYS crashes. This even happens part of the time when just using the Open GL. The entire system comes down. I have run the hardware diagnostics on the mac to make sure the ram was all good and it checks out fine.

Any ideas???

Thanks,
Chris Sparks
ChrisSparks1@gmail.com

System:
ArchiCAD 10 build 1010 USA
Mac Pro Intel Quad Core (2) x 2.66
5GB 667 MHz DDR2 FB-DIMM Ram
about 1TB of HDD

Re: ArchiCAD 10 3d view crash Mac Pro

Dwight — Thu, 14 Dec 2006 19:45:52 GMT

The area you need to review is your graphics card.
The new Mac has nmany choices.
Which one did you go for?

Re: ArchiCAD 10 3d view crash Mac Pro

Anonymous — Thu, 14 Dec 2006 21:38:36 GMT

Hello Dwight,
I have the Nvidia GeForce 7300 GT w/ 256 MB in a PCI express. Is this a problem? If so, any recommendations on a replacement driver? I hope 🙂
Thanks,
Chris Sparks

Re: ArchiCAD 10 3d view crash Mac Pro

Dwight — Thu, 14 Dec 2006 23:52:12 GMT

Aside from your double-checking the video card compatibility chart:

http://archicad-talk.graphisoft.com/compatibility.php?

it might be time for anyone matching Sparky's configuration to pipe up.

Re: ArchiCAD 10 3d view crash Mac Pro

Anonymous — Fri, 15 Dec 2006 00:20:05 GMT

Thanks for the help Dwight. No one has listed the graphics card on the page, so I will let you know if I figure something out.
Thanks,
Chris

Re: ArchiCAD 10 3d view crash Mac Pro

Djordje — Fri, 15 Dec 2006 04:45:25 GMT

Try running the test found here:

http://archicad-talk.graphisoft.com/compatibility.php?#

Good luck!

Re: ArchiCAD 10 3d view crash Mac Pro

Anonymous — Sat, 16 Dec 2006 15:39:44 GMT

Thanks Djordje,
I ran the tests and the card doesn't pass. The 3d view in perspective doesnt even show up at the end of the test. Fonts are all messed up too, but the axon works fine. Weird how parts of the test pass and some fail.

Looks like i am in the market for a new video card for an Intel Mac Pro. Any suggestions on one that will pass? Looking into the Radeon x1900, but no tests results online so far.

Thanks for your help.
Chris

I will do my best to post the results of this one.

Re: ArchiCAD 10 3d view crash Mac Pro

Dwight — Sat, 16 Dec 2006 17:04:34 GMT

To have a card not work at all is chilling.
How can we ever pick a new card?
"To go where no renderer has gone before."

Re: ArchiCAD 10 3d view crash Mac Pro

Anonymous — Sat, 16 Dec 2006 17:11:05 GMT

No kidding. Just when you think things are looking up too.
I will let you know what I find out about the x1900 soon.
Thanks again for your help.

Re: ArchiCAD 10 3d view crash Mac Pro

Karl Ottenstein — Sun, 17 Dec 2006 03:37:42 GMT

Chris_Sparks1 wrote:
Looks like i am in the market for a new video card for an Intel Mac Pro.

Before giving up on the card, I would contact Apple support. This is likely a software (driver) problem...and is something for Apple to address as the OEM provider of the card....AppleCare and all of that good stuff...

Karl

Re: ArchiCAD 10 3d view crash Mac Pro

Anonymous — Sun, 17 Dec 2006 15:07:00 GMT

I talked to a couple people there and one of them let me know that the card wasn't meant for higher end graphics. I told them that I didn't consider fonts in any program to be higher end, but that didn't seem to make a difference. On a lighter note - apparently the Radeon X1900XT works well. The most up-to-date driver that apple had didn't work any better and together with the fact that it is an entry line card will probably convince me to go with the other card. Thanks for the help and I will let you know if Apple releases new drivers for the 7300. I will also update the Video card chart with the results of the x1900.
Thanks for all the help and beware the 7300GT for now!
Chris

Re: ArchiCAD 10 3d view crash Mac Pro

Karl Ottenstein — Sun, 17 Dec 2006 19:10:48 GMT

Thank YOU for keeping the community here posted. Lots of people here will be interested in this situation, and what you see with the ATI card.

(The comment about the nVidia being entry level is pretty lame and bogus of them at a certain level, given that it has 256MB RAM - and way less powerful cards with less memory pass the OpenGL tests just fine. I did find a post on a game programming forum where people mentioned that this card/driver did not respond properly to certain commands. I guess we'll see if Apple keeps their head in the sand, or does something. But, look forward to hearing how the ATI card performs.

OT: on the Artlantis forums, your Mac Pro is running circles around all other configurations in the rendering benchmark that lots of people are running there. Astonishing speed. Have fun with it!

Cheers,
Karl

Re: ArchiCAD 10 3d view crash Mac Pro

owen — Mon, 18 Dec 2006 01:15:29 GMT

i have just run most of the tests in the AC9 test file (no 10 version?) and did not run into any problems.

Our machine specs seem identical so the only differences i can see are AC10 INT v USA and possibly graphics card drivers? All my drivers are up to date according to Apples Software Update

The problem i was having over here is not there when i open the file in 10.

Re: ArchiCAD 10 3d view crash Mac Pro

Anonymous — Sat, 30 Dec 2006 18:02:35 GMT

Changed my card to an ATI Radeon x1900. No more issues. Passed all tests with flying colors. Not sure what the problem with the other card was, but this took care of it.

Re: ArchiCAD 10 3d view crash Mac Pro

Anonymous — Mon, 26 Feb 2007 05:21:27 GMT

Just for an update, I switched to the Radeon X1900XT and everything is working great. Rendering times that were taking about 12-14 minutes on my Dell are now taking 1-3 mins on the Mac. This has made a huge difference, thanks for everyone's help. Hope this helps others with the same issues.

Re: ArchiCAD 10 3d view crash Mac Pro

Anonymous — Fri, 16 Mar 2007 21:16:34 GMT

Hi Chris, i had the same kind of problem with 3d view crash , but my problem was with an erroneus settings on a GDL object , so i open the proyect info box , check each of the gdls on the proyect and i found that one has the problem , i erased and all was fine , i really dont know if both have the same problem , but hopefully this could help you.

Rob.

Re: ArchiCAD 10 3d view crash Mac Pro

Anonymous — Sun, 18 Mar 2007 17:31:57 GMT

The new video card has fixed the problem i was having. Since i have such old parts in some of my projects I always start with a fresh project to check compatibility issues.
Glad you found the solution to the problem!
Thanks,
Chris

Re: ArchiCAD 10 3d view crash Mac Pro

Anonymous — Mon, 26 Mar 2007 18:59:47 GMT

The issue is related to the NVIDIA GeForce 7300 GT card. It does not deal with openGL very will and has been crashing on many programs that use opengl.

There are two things that you can do to work around it.
1) believe it or not if you limit your memory down to 2 gigs max (seems to be related to a 32 bit to 64 bit addressing issue which is why if you go down to 2 gigs it works), it mitigates the crashing issue and does not cause the crashes to occur.
2) get a different video card any of the ATI cards seem to be fine.

Nvidia is has always had a bit of an issue with mac drivers and it seems like they are holding true to form.