Crash on start with latest Quicktime update

Anonymous — Wed, 09 Apr 2008 18:05:44 GMT

Windows XP Pro 32bit
Dell Dimension 9200 with 2Gb RAM
ArchiCad 11 build 1200 and latest library

Coworker installed latest Quicktime update and after restart couldn't get Archicad to load at all. Not even two seconds and the bug reporter popped up each time. Now on 7th step of the Crash Troubleshooting guide to report it here.

Removing Quicktime and reinstalling the version supplied with the ArchiCad 11 installer has resolved the issue. ArchiCad starts properly.

If anything else don't install the latest Quicktime (v 7.4.5) until there's an update from Graphisoft that addresses the issue.

Re: Crash on start with latest Quicktime update

Greg Kmethy — Tue, 15 Apr 2008 09:22:38 GMT

We do not experience any problem with QuickTime 7.4.5, so this could have been a temporary glitch. Nevertheless, it's a good idea to stick with the QuickTime that was shipped with ArchiCAD, as that was thoroughly tested with ArchiCAD.

I know it's hard not to update these days, especially if you use iTunes. Thanks for the report anyway.

topic Crash on start with latest Quicktime update in Installation & update

Crash on start with latest Quicktime update

Re: Crash on start with latest Quicktime update