topic Re: AC 11 crashing a lot now..... in Installation & update

!Restored: AC 11 crashing a lot now.....

Anonymous — Tue, 22 Apr 2008 16:50:55 GMT

My Archicad is crashing consistently on startup w/ certain projects now. Only recently has this been happening. Tried re-installing AC11, updates etc.
My bug ID is: 2008-04-22-18-45-51-8258.
Need help with this ASAP.
Thanks.

Re: AC 11 crashing a lot now.....

Greg Kmethy — Thu, 24 Apr 2008 12:34:19 GMT

Adrian,

As a general rule, please contact your ArchiCAD reseller for technical support. I did look into this now, and this is a crash that happens in a system component, "kernel32.dll", not Archicad. Please scan your system viruses and malware. If it does not help, you might need to repair your system to fix this.

Re: AC 11 crashing a lot now.....

Anonymous — Thu, 24 Apr 2008 14:13:49 GMT

Thanks. I reset my system to an earlier date and it seems to be working now. I think it was a download of windows messenger that caused the problems.