topic Re: AC14 - Input into tracker in 3d views not working in Modeling

AC14 - Input into tracker in 3d views not working

Anonymous — Tue, 07 Sep 2010 10:26:45 GMT

Whenever I try to type in values when I'm moving something in the 3d views, the tracker just flashes and invalidates anything I just tried to type. It worked fine in Archicad 13 so I'm not sure what's causing this problem. Any ideas?

Re: AC14 - Input into tracker in 3d views not working

Anonymous — Tue, 07 Sep 2010 11:34:55 GMT

You're not alone!
We all hope in SP1.

Re: AC14 - Input into tracker in 3d views not working

Anonymous — Tue, 07 Sep 2010 11:42:35 GMT

After a bit of experimentation, I found that while the problem occurs on my desktop and my laptop, it works just fine on a friend's computer. They're all very similar setups (Windows 7, 64bit), so I don't know why this would happen on one computer and not the other...

Re: AC14 - Input into tracker in 3d views not working

Arcadia — Wed, 08 Sep 2010 20:51:44 GMT

Yes I have also had this issue but it doesn't occur all the time. Maybe when it happens try a system restart?

Re: AC14 - Input into tracker in 3d views not working

Link — Thu, 09 Sep 2010 00:05:24 GMT

We've had this problem and narrowed it down to the Video Card. Do you have nVidia?

In any case, AFAIR if you turn off the Windows Aero feature in your display options, the problem goes away.

If that doesn't solve it, report back and I will check my tech support ticket for details.

Cheers,
Link.

Re: AC14 - Input into tracker in 3d views not working

Arcadia — Thu, 09 Sep 2010 00:15:11 GMT

Windows 7 Aero certainly does cause issues but I haven't noticed it causing this problem. I just checked mine with aero on and it is working fine. I have had the problem randomly. I use the Quadro 3700 cards which are recommended by AC so I don't see how it could be the cards.

Re: AC14 - Input into tracker in 3d views not working

Link — Thu, 09 Sep 2010 01:32:36 GMT

Sure.

Well I recall it having to do with the way Windows layered information. There's even a 'BadLayerWindows' registry key to help deal with it.

I will get the bug report and PM it to you. If you resolve it maybe, let us all know. Our particular issue was to be resolved in the upcoming AC14 hotfix.

Cheers,
Link.

Re: AC14 - Input into tracker in 3d views not working

TDabney — Thu, 09 Sep 2010 22:50:01 GMT

Hi -

I am having a tracker input issue as well in the 2D window where it will only accept X-Y values relative to the PROJECT origin and not the USER origin. I do have the "Show X-Y Coordinates relative to User Origin in Tracker" checkbox checked in the Work Environment Tracker and Coordinate Input settings.

Is this a bug as well or just me?

Thanks,
Tom

Re: AC14 - Input into tracker in 3d views not working

Link — Thu, 09 Sep 2010 23:03:38 GMT

TDabney wrote:

Is this a bug as well or just me?

Thanks,
Tom

Hey Tom

Have you tried turning on your coordinate box and indenting the Absolute/Relative delta buttons next to the r/a and x/y coordinates?

Or the 'Relative Coordinates in Tracker' option from the Standard toolbar drop down?

(They both do the same thing.)

Hailey now, hey?

Cheers,
Link.

Re: AC14 - Input into tracker in 3d views not working

TDabney — Thu, 09 Sep 2010 23:17:33 GMT

Link wrote:

Hey Tom

Have you tried turning on your coordinate box and indenting the Absolute/Relative delta buttons next to the r/a and x/y coordinates?

Hailey now, hey?

Cheers,
Link.

Hi Link -

Yes I have tried all those variations. I seem to only have issues when editing an existing element, not when placing a new element. If I select an existing line, hit command+F for split, and then hit X or Y to try to enter coordinates to start the split, I am only able to enter coordinates relative to the PROJECT origin. This only happens when the tracker is shown. If the tracker is hidden, I can hit X or Y and enter coordinates in the coordinate box relative to the USER origin. Hope my explanation is clear enough.

Hailey, yup. Didn't you used to live here?

Thanks for the help,
Tom

Re: AC14 - Input into tracker in 3d views not working

Link — Fri, 10 Sep 2010 00:06:44 GMT

Have you ever had this working in AC14? Smells like a bug to me, in that the 'Show X-Y Coordinates relative to User origin in Tracker' WE setting does not apply to edits.

No, I only lived in Ketchum. Really miss it!

Cheers,
Link.

Re: AC14 - Input into tracker in 3d views not working

TDabney — Fri, 10 Sep 2010 14:20:26 GMT

Link wrote:
the 'Show X-Y Coordinates relative to User origin in Tracker' WE setting does not apply to edits.

Yes, that's exactly it - put more eloquently than I was able to. This ONLY happens to me in AC14; AC13 works fine.

So if this is a bug, how do I go about reporting it so that it gets fixed? Or maybe it's just my copy of AC14 that's affected!

Hailey/Ketchum - although 10 mi. apart, kind of the same thing!

Thanks,
Tom

Re: AC14 - Input into tracker in 3d views not working

Link — Fri, 10 Sep 2010 21:17:56 GMT

I'd let Chris know, and please give him my best while you're at it.

What I'd give to have a days mountain biking followed by an afternoon at Leftys again!

Cheers,
Link.

Re: AC14 - Input into tracker in 3d views not working

TDabney — Fri, 10 Sep 2010 23:03:37 GMT

Link wrote:
I'd let Chris know, and please give him my best while you're at it.

What I'd give to have a days mountain biking followed by an afternoon at Leftys again!

Cheers,
Link.

I just walked in the door from 2hrs. on my mt. bike - it rained most of yesterday so it was like a powder day out there! The high peaks rec'd a good first dose of snow so the views were spectacular. (not to rub it in intentionally!!)

I'll let Chris know about this thread and issue etc...

Thanks,
Tom

Re: AC14 - Input into tracker in 3d views not working

Anonymous — Fri, 10 Jun 2011 00:59:22 GMT

I have been having this same problem. I have had it for years from ArchiCAD 10. The strange thing is other people in the office with the exact same computer and setup dont.
I have always got by, but after going to a computer that doesnt have this problem, I dont want to go back.

The only solution I can find so far is changing the 3D window to Internal Engine. Although I would still like to fix the problem in OpenGL

Re: AC14 - Input into tracker in 3d views not working

TDabney — Tue, 14 Jun 2011 14:44:25 GMT

Tom wrote:
I have been having this same problem. I have had it for years from ArchiCAD 10. The strange thing is other people in the office with the exact same computer and setup dont.
I have always got by, but after going to a computer that doesnt have this problem, I dont want to go back.

The only solution I can find so far is changing the 3D window to Internal Engine. Although I would still like to fix the problem in OpenGL

Hi Tom -
It's been a while since I visited this issue and I can't remember where I left it honestly. My issue was 2D related and I think I just just gave up and am not using the tracker function anymore. Maybe I'll give it a try today to see if it's working again or been fixed in one of the updates. Stuff like this frustrates the heck out of me!
Good luck!
Tom