https://community.graphisoft.com/t5/Modeling/Thank-GS-for-addressing-an-issue-quickly/m-p/219289#M118951 <DIV class="actalk-migrated-content"><T>I just wanted to give thanks and kudos when deserved.<BR /> <BR /> I called GS tech support yesterday (8.8.17) and they responded back via email to an issue I had with the BIMx software wanting to constantly NOT download the BIMx file and insisting on having a password required to download and update the BIMx model off their site.<BR /> <BR /> Seems the issue was that my BIMx Pro app on my iphone needed updating to the latest fix....and that did the trick.<BR /> <BR /> again...............thank you GS for responding and fixing the issue within less than a 24 hour timeframe. thank you.</T></DIV> Wed, 09 Aug 2017 17:57:29 GMT rob2218 2017-08-09T17:57:29Z https://community.graphisoft.com/t5/Modeling/Thank-GS-for-addressing-an-issue-quickly/m-p/219289#M118951 <DIV class="actalk-migrated-content"><T>I just wanted to give thanks and kudos when deserved.<BR /> <BR /> I called GS tech support yesterday (8.8.17) and they responded back via email to an issue I had with the BIMx software wanting to constantly NOT download the BIMx file and insisting on having a password required to download and update the BIMx model off their site.<BR /> <BR /> Seems the issue was that my BIMx Pro app on my iphone needed updating to the latest fix....and that did the trick.<BR /> <BR /> again...............thank you GS for responding and fixing the issue within less than a 24 hour timeframe. thank you.</T></DIV> Wed, 09 Aug 2017 17:57:29 GMT https://community.graphisoft.com/t5/Modeling/Thank-GS-for-addressing-an-issue-quickly/m-p/219289#M118951 rob2218 2017-08-09T17:57:29Z