topic Re: Searching in new online help in Modeling

Searching in new online help

Anonymous — Fri, 31 Aug 2018 07:09:16 GMT

Ah, this may be pretty dumb, but I've got to know. The new online GRAPHISOFT HELP CENTER has amongst it's key points "re-structured content for easier browsing" and "more reliable search''.
So, firstly, does anyone else find it's re-structured content MORE difficult, cause I do, although I've only been using it for a couple of days since the upgrade.
And secondly, how do you search? I can't find a search option anywhere.

Dave.

Re: Searching in new online help

Barry Kelly — Fri, 31 Aug 2018 07:16:38 GMT

DaveW wrote:
So, firstly, does anyone else find it's re-structured content MORE difficult, cause I do, although I've only been using it for a couple of days since the upgrade.

I haven't really used it yet, but anything when it changes will take a little getting used to.

DaveW wrote:
And secondly, how do you search? I can't find a search option anywhere.

You are going to want to smack you forehead now.

The first time I used search I had to play with the filters or I just got a blank page or a never ending 'wait' cursor.

Barry.

Re: Searching in new online help

Barry Kelly — Fri, 31 Aug 2018 07:37:35 GMT

I just tried it in Windows Explorer 11 and the search does not work at all.
Then neither does this forum work properly either in WE11.

So I use Mozilla Firefox.

Barry.

Re: Searching in new online help

Anonymous — Fri, 31 Aug 2018 07:46:27 GMT

G'day Barry, thanks for your quick answer. Yep, I'm trusting the new interface will get better, but I really liked the old one, this is speaking as a fairly new ARCHICAD user.

And my forehead is safe (for the moment, anyway):

Microsoft Edge is the browser, I have spent all day looking for a search function. So I just tried the Help Center in Google Chrome and, presto, there's the search bar! And wouldn't you know it, now I have tried it again in Edge and it's there too now.
Dunno why it happened, but it appears to work now, so I've got to say thanks for your help.

Cheers, Dave.

Re: Searching in new online help

Laszlo Nagy — Mon, 03 Sep 2018 02:08:31 GMT

That case with the non-appearing Search Field is curious. I have both Edge and Chrome and the Search field is there in both.
I will call this to the attention of the guys at GS HQ.

Re: Searching in new online help

Gerald Hoffman — Fri, 28 Sep 2018 13:49:05 GMT

Laszlo, I just tried the filter in Safari and it will not pull down. It appears for a split second and disappears.