topic Re: Guideline Handle slow to appear (ACAD23/24) in Modeling

Guideline Handle slow to appear (ACAD23/24)

Anonymous — Wed, 27 Jan 2021 08:35:26 GMT

Since 23 and now in ArchiCAD 24, the guideline handle takes very long to appear, takes up to 11 seconds. Very frustrating if want to move a guide quickly to new position. I'm at a stage where I delete the guide and draw a new one. Anybody else experiencing this? Is there a setting somewhere or a fix?

Re: Guideline Handle slow to appear (ACAD23/24)

Barry Kelly — Wed, 27 Jan 2021 09:15:08 GMT

Draw wrote:
Since 23 and now in ArchiCAD 24, the guideline handle takes very long to appear, takes up to 11 seconds. Very frustrating if want to move a guide quickly to new position. I'm at a stage where I delete the guide and draw a new one. Anybody else experiencing this? Is there a setting somewhere or a fix?

For me it is instantaneous - as soon as I touch the guide line (the orange ones).+I am not aware of a setting that controls the time delay for this.
What are your machine specs and operating system?
And is everything up to date on your machine? - video drivers, Archicad version.

Barry.

P.S. I am hoping your signature is just a quote and not some miss-attempt for a web link.
Your signature is better used for machine specs, operating system and Archicad version used.

Re: Guideline Handle slow to appear (ACAD23/24)

Anonymous — Wed, 27 Jan 2021 10:27:16 GMT

My setup...
Win 10 x64 (newest update)
Intel(R) Core(TM) i7 CPU 975 @ 3.33GHz, 3326 Mhz, 4 Core(s), 8 Logical Processor(s)
NVIDIA GeForce GTX 1060 6GB
Installed Physical Memory (RAM) 18,0 GB

Archicad 24 (4018)

Both PC's in our office is doing this in 24 😞

Re: Guideline Handle slow to appear (ACAD23/24)

Anonymous — Wed, 27 Jan 2021 11:08:03 GMT

Found the glitch. If I load the ArchiCAD 24 standard profile, it works like it should. If I load my custom profile with menus where I want them, shortcuts, etc. it has the delay. So I will try and recreate my Work Environment from scratch and see if that still works when I'm done. What a pain....

And I found the culprit. I forgot to mention my Dual Screen Setup. As soon as I open the Window Palettes "Organizer" and move it to the second screen, the delay incurs! Can someone recreate this?

Re: Guideline Handle slow to appear (ACAD23/24)

Barry Kelly — Thu, 28 Jan 2021 01:13:04 GMT

Draw wrote:
Found the glitch. If I load the ArchiCAD 24 standard profile, it works like it should. If I load my custom profile with menus where I want them, shortcuts, etc. it has the delay. So I will try and recreate my Work Environment from scratch and see if that still works when I'm done. What a pain....

And I found the culprit. I forgot to mention my Dual Screen Setup. As soon as I open the Window Palettes "Organizer" and move it to the second screen, the delay incurs! Can someone recreate this?

Thanks for the extra info.
It all seems fine - except 18GB RAM seems an unusual amount - 16GB?

You may be onto something with the detached palettes, this has cause problems before.
I just tried and had no issue however.
I didn't replicate your setup exactly but I opened and dragged as many palettes (including the organiser) across to my second screen as possible but still no slow down.

I am not sure what else to suggest if you are sure it is the organiser causing the problem.
Personally I don't have any palettes on the second screen, unless I deliberately need them there.
I try to keep them docked (some don't dock) and only turn them on when needed.

All I can suggest is to move one palette at a time and if you can narrow it down to the organiser, then report this to your local support people.
It could be some setting in the Work Environment but as you have realised, the only way to figure that out is to start from the standard WE and adjust for each of your settings.
Or it could be a combination of WE settings and palette positions.

The fact that it is fine when everything is standard and on one screen means it is just going to be possibly a lot of trial and error to figure out exactly what the cause is.

Barry.

Re: Guideline Handle slow to appear (ACAD23/24)

Minh Nguyen — Mon, 01 Feb 2021 12:06:50 GMT

Hello,

Thank you very much for reporting this issue and I am very sorry about the experience!

I tried to look for a similar report in our database, but nothing comes up. I guess the issue could be system-specific. As Barry suggested (thank you very much, Barry!) I would definitely start with these things first.
If nothing helps, it would be best to contact the local support. Or feel free to drop me a private message anytime, I will try my best to help you with the issue!

Best regards,
Minh

Re: Guideline Handle slow to appear (ACAD23/24)

Anonymous — Tue, 06 Apr 2021 17:33:13 GMT

Hey guys!

I have the same issue. Some of my friends complaints about the same issue. Does anyone know how to fix it?

Re: Guideline Handle slow to appear (ACAD23/24)

Anonymous — Tue, 06 Apr 2021 20:06:30 GMT

Draw, I guess I know how to fix it.

Go to options -> work enviroment

Than look at this print below, and change the pixels to 2 or less at input constraints and guide.

https://prnt.sc/115ywj8

Re: Guideline Handle slow to appear (ACAD23/24)

Henrique Carneiro — Wed, 05 Jan 2022 16:15:30 GMT

Same problem here. It's tedious and frustrating. In some cases it just doesn't show up, so I can't move the guideline around.

Re: Guideline Handle slow to appear (ACAD23/24)

Odd Goderstad — Fri, 07 Jan 2022 10:18:00 GMT

Can it be that you have Snap Guides on also? This causes that a blue line shows first, then along wait, and then comes the orange ball. Turn off snap guides.

Re: Guideline Handle slow to appear (ACAD23/24)

Marka — Wed, 26 Jan 2022 09:02:13 GMT

I'm having the same problem, along with other users in my office. It's very annoying. I've tried what you suggest Odd, unfortunately this is not the solution.

Re: Guideline Handle slow to appear (ACAD23/24)

Marka — Wed, 26 Jan 2022 09:06:42 GMT

It definitely has to do with multiple screens and how you arrange your palettes. It's a bug! The program should not restrict your workflow in this way.

Re: Guideline Handle slow to appear (ACAD23/24)

Marka — Wed, 26 Jan 2022 09:15:17 GMT

In my case, it is the organizer that makes up the problem. I have to choose between using the organizer or having rapid guidelines.