topic Re: Bug Report fails to Submit after crash in Modeling

Bug Report fails to Submit after crash

Brad Elliott — Fri, 26 May 2023 12:20:11 GMT

So I have a fair number of crashes in AC 18 and for the last few weeks now the bug reporter comes up and churns away for a few minutes and then pops up a window stating it Filed to submit the bug report file due to network communication errors. I have had no errors on my end as far as internet is concerned. Is anyone else getting these errors?

Re: Bug Report fails to Submit after crash

Anonymous — Tue, 31 Mar 2015 19:05:00 GMT

Since I started using 18 back in Sept/Oct last year, I would have had maybe 5 crashes!

Re: Bug Report fails to Submit after crash

Katalin Borszeki — Thu, 09 Apr 2015 14:15:42 GMT

Hi Brad,

We suspect that a Virus buster prevents the BugReporter to submit reports via the internet.
Please check if this is the case.

Regards,

Re: Bug Report fails to Submit after crash

Brad Elliott — Fri, 17 Apr 2015 15:55:15 GMT

I have turned off everything including my firewall and am still getting the error.

Re: Bug Report fails to Submit after crash

Brad Elliott — Fri, 19 Jun 2015 04:27:07 GMT

Quick Update. Discovered that I had a flakey stick of RAM. Not sure why it seemed to cause ArchiCAD to crash but not cause kernel panics or other software problems but I replaced the RAM and haven't had a crash since.