AC 22 crashes when saving rendering.

Bob Moore — Tue, 23 Apr 2019 17:31:10 GMT

I have crashed AC 22 twice today, both times saving renderings. the renderings are actually saved but the color spin wheel continues spinning and I have to Force Quit, then restart Archicad to continue working. The last time I let it spin the whole time I was at lunch and when I returned to the office it was still spinning. The TIFF sizes are between 3 and 4 MB.

Anyone else have this issue?

Re: AC 22 crashes when saving rendering.

Daniel Kovacs — Wed, 19 Jun 2019 09:56:27 GMT

Hi,

If you just render a picture, it should open in a new tab, and you will need to save it manually, but you say the renders are saved in your case. So does this mean that the render goes through perfectly, and ARCHICAD actually gets stuck when you choose "save as...", and click save? Or during publishing?

So when is it getting stuck exactly?
Can you send a picture of the frozen state?
What Operating System are you on?
Does the same thing happen if you start a new empty project, place a single element, and do a render too?

Thanks,

topic AC 22 crashes when saving rendering. in Modeling

AC 22 crashes when saving rendering.

Re: AC 22 crashes when saving rendering.