topic Re: LAYER (MODEL VIEW) WINDOW IS TOO SLOW in Modeling

LAYER (MODEL VIEW) WINDOW IS TOO SLOW

Takis — Mon, 04 Apr 2022 04:11:46 GMT

Hi, I have installed Archicad 25 INT on a new PC on Windows 11 ProX64:

Intel(R) Core(TM) i9-10900X CPU @ 3.70GHz

RAM 32.0 GB, 64-bit operating system, x64-based processor

GPU RTX A4000 16GB, Eizo monitor 32inch SCREEN RESOLUTION 3840X2160

When I open the Layer Manager window the operation is too slow and the blue circle is spinning for about 5-10 seconds. The stretching of the window is also problematic, the movement is not smooth, it is very slow and the circle is spinning. The movement of the whole window is OK.

The above check was done with version 5005 and also with the latest version 5010, the results are the same.

On a check with other 2 PCs this problem does not appear.

I have noticed that the more the Layers, the more slow motion-stack problem.

This is happening only with the LAYER window, all other windows work fine.

Has anybody faced with the same problem?

Takis.

Re: LAYER (MODEL VIEW) WINDOW IS TOO SLOW

Takis — Sun, 03 Apr 2022 15:22:06 GMT

Also the text writing and editing has a delay.

Re: LAYER (MODEL VIEW) WINDOW IS TOO SLOW

Takis — Sun, 03 Apr 2022 15:39:26 GMT

The problem seems to be with the screen resolution. I tried 2560X1440 which is quite good and even better 1920X1200 work just fine.

Is there any way to resolve this problem and get back to the recommended 3840X2160?

Re: LAYER (MODEL VIEW) WINDOW IS TOO SLOW

Barry Kelly — Mon, 04 Apr 2022 00:45:51 GMT

When using the higher screen resolutions, are you using screen scaling in your system settings?

Or is it still at 100%?

Barry.

Re: LAYER (MODEL VIEW) WINDOW IS TOO SLOW

Takis — Mon, 04 Apr 2022 04:07:47 GMT

Hi Barry, I tried both font sizes 150% and 100% but the result was exactly the same.

Re: LAYER (MODEL VIEW) WINDOW IS TOO SLOW

Barry Kelly — Mon, 04 Apr 2022 06:03:16 GMT

It was just a hunch on my part.

It might affect how the screen appears, it shouldn't affect the speed.

I would not scale at 150%, try to keep at 100% or if you have to 200%.

Others may disagree with me.

I am not sure what would cause the layer dialogue to be slow.

Is it just this one file, or all files?

Barry.

Re: LAYER (MODEL VIEW) WINDOW IS TOO SLOW

Takis — Mon, 04 Apr 2022 08:50:46 GMT

The screen appearance is perfect.

The problems are with the writing/editing delay and Layer Manager Window slow motion/delay.

In native Archicad Template the problem is slightly better but in normal project files where the Layers and Layer Combinations are much more in quantity the problem gets worst.

Also depending on the project, while on 3D if you open Layer Manager sometimes it opens like a slow motion Theater Curtain.

The 2D/3D navigation works very good.

Re: LAYER (MODEL VIEW) WINDOW IS TOO SLOW

Takis — Wed, 06 Apr 2022 06:58:05 GMT

Hi, the problem has been resolved and it is not an Archicad's problem.

My new workstation came with preinstalled "Dell Services" software which was loaded automatically by the system.

This software (2 of them were installed regarding "Services") was really "eating" the CPU memory which caused all the delays and slow motion function in Archicad.

Also all my data was transferred to Dell directly without my knowledge.

Thanks.

Re: LAYER (MODEL VIEW) WINDOW IS TOO SLOW

Barry Kelly — Wed, 06 Apr 2022 07:12:54 GMT

Thanks for letting us know.

It sounds a bit like the 'GeForce Experience' software that comes with GeForce video cards.

Needs to be switched off or un-installed.

Barry.

Re: LAYER (MODEL VIEW) WINDOW IS TOO SLOW

Takis — Wed, 06 Apr 2022 14:38:38 GMT

Hi Barry,

the slow motion and delay came back again, unfortunately I have to dig deeper to find what is going on. I have found some services that are still running.

Re: LAYER (MODEL VIEW) WINDOW IS TOO SLOW

Takis — Wed, 06 Apr 2022 22:02:02 GMT

Dear Barry,

I was about to format my PC but before I did some extra checks.

Could you please try the following and let me know of the results?

1. Open a new native template and load the Architectural Basic Profile.

2. Click on Text Tool and write letters very fast to check if there is any delay while writing.

3. Open Layer Manager and stretch it fast to see how it responds.

4. Now load all other Toolbars and repeat the steps from 1 to 3.

You may also try the above procedure with a real project.

Please let me know asap.

On my PC after loading all Toolbars I noticed a big delay and slow motion of the Layer Manager while streching.

Best Regards,

Takis Apostolides

Re: LAYER (MODEL VIEW) WINDOW IS TOO SLOW

Takis — Wed, 06 Apr 2022 22:04:02 GMT

I get the same problems also on Windows 10 with AC25 Build 5010.

Takis Apostolides

Re: LAYER (MODEL VIEW) WINDOW IS TOO SLOW

Takis — Wed, 06 Apr 2022 22:20:01 GMT

Further to the above check on Windows 11 and after the 2nd procedure where all toolbars are loaded please load again the Basic Architectural Profile and repeat items 1 to 3.

On my PC the problems remain.

Takis Apostolides

Re: LAYER (MODEL VIEW) WINDOW IS TOO SLOW

Barry Kelly — Thu, 07 Apr 2022 01:15:53 GMT

I only have Windows 10.

I opened default template with basic profile and turned on all all toolbars and all palettes.

Text is fine and stretching the layer dialogue is fine as well - just a split second delay if I stretch fast.

Tried changing back to the basic work environment and Archicad has locked up - but it has done that to me since about version 20.

It has never bothered me as I don't change work environments very often.

Barry.

Re: LAYER (MODEL VIEW) WINDOW IS TOO SLOW

Takis — Sun, 10 Apr 2022 05:23:00 GMT

Hi Barry,

the delay and slow motion in less intensity shows up also on Windows 10.

I have concluded that this happens after I load my personal Work Environment Profile in native template of Archicad 25.

This personal profile was imported from my 2nd PC.

Please, I would like to send you my personal profile to check on your PC.

My steps:

1. Restart PC.

2. Start new Archicad native Archicad Template with Architectural Basic profile.

3. Pick Text command and write text very fast, the text on screen follows keyboard on time.

4. Load my Personal imported Profile.

5. Pick Text command and write text very fast, the text on screen has a significant delay.

6. This delay impacts also new Archicad instances.

7. To resolve the problem needs to restart the PC.

Best regards,

Takis.

Re: LAYER (MODEL VIEW) WINDOW IS TOO SLOW

Takis — Sun, 10 Apr 2022 05:46:42 GMT

The screen size 32inch and resolution above 2560X1440 (not included) has a big role to the delay and slow motion.

Best regards,

Takis

Re: LAYER (MODEL VIEW) WINDOW IS TOO SLOW

Barry Kelly — Sun, 10 Apr 2022 08:06:56 GMT

@Takis ,

I just installed your Work Environment.

I get no delays in typing text or adjusting the layer dialogue.

I just have standard resolution of 1920x1080 - I can't go any higher than that..

Barry.

Re: LAYER (MODEL VIEW) WINDOW IS TOO SLOW

JohnJay — Sun, 10 Apr 2022 16:03:28 GMT

have you installed the latest GPU drivers?

have you uninstalled all Dell bloat?

Re: LAYER (MODEL VIEW) WINDOW IS TOO SLOW

Takis — Mon, 11 Apr 2022 07:18:04 GMT

Hi John, yes I did already.

Best regards,

Takis

Re: LAYER (MODEL VIEW) WINDOW IS TOO SLOW

Takis — Fri, 15 Apr 2022 18:34:50 GMT

Hi all, the problem has been resolved today. The problem was caused by Dell Services.

Dell Services cannot be uninstalled but they can be changed to Disable status.

They change automatically back to Enable every time there is a Windows update.

Thanks for all the help.

Takis