topic Re: Stair structure not showing in section in Modeling

Stair structure not showing in section

Yvonne — Thu, 25 May 2023 14:36:10 GMT

Is there a reason why the structure of a 2 riser stair won't show up in section but if I change it to 3 it will?

Re: Stair structure not showing in section

Anonymous — Fri, 26 Mar 2021 16:29:33 GMT

You might have a duplicate stair at the same place.

Re: Stair structure not showing in section

Yvonne — Sun, 28 Mar 2021 23:38:31 GMT

Turns out its just a setting in flight structure settings

Re: Stair structure not showing in section

Scott Bulmer — Sun, 14 Nov 2021 16:18:46 GMT

Greetings, I am having a similar issue in AC25 V 4013 using Mac OS 10.15.7. I have tried the settings noted in the solution posted above however it is not working. Basically the stair can be selected in section but is not visible. Please see the attached screenshots.

Re: Stair structure not showing in section

Laszlo Nagy — Tue, 16 Nov 2021 05:34:03 GMT

In the Model View Options Dialog, go to the "Stair Options" panel and make sure the "Stair 3D and Section/Elevation" options is set to "Full".

Also, remember that your Views are using these MVO settings so you need to check and change all your MVO combinations in which you want the Stair to be shown.

Re: Stair structure not showing in section

Barry Kelly — Tue, 16 Nov 2021 07:01:09 GMT

It seems that somehow the stair can have a different renovation filter setting compared to the components of the stair.

https://community.graphisoft.com/t5/Document-Visualize-forum/AC25-stair-shows-in-3D-window-but-not-in-section-view/m-p/320925/highlight/true#M48681

When they are all set back the same, all is good again.

Maybe when Yvonne was playing with the settings, it reset the renovation filters as well - if that was the same issue?

Barry.

Re: Stair structure not showing in section

Geof Gainer — Mon, 18 Jul 2022 03:12:59 GMT

Similar trouble. In my case it's the 3D Docs that don't display the stairs. They show up fine in plan, section, and even when I "Open 3D Source". I even click "Refine 3D Document" but same invisible stairs. I checked out Barry's insightful suggestion, but they're all set to "All Relevant Filters".

Any thoughts?

Re: Stair structure not showing in section

Geof Gainer — Mon, 18 Jul 2022 03:14:07 GMT

This occurred on a previous project in AC25. New project is in AC25, but same problem when opened in AC25.

Re: Stair structure not showing in section

Benjamin Dani — Wed, 20 Jul 2022 12:04:32 GMT

Hello,

Thanks everyone for sharing your thoughts!
I remember seeing a similar case from the past. According to that it is possible that the file has a 'far from origin' issue which means that there are elements placed too far from the project origin. It's worth checking if your file is corrupted in this way or not. To do that please go to the floor plan, turn all layers on and by double clicking the mouse scroll use the 'fit in window' command. If there are elements in the distance your zoom will jump to 0.000001%. Try deleting those elements and see if it solves your issue.

If it was not related to the case, I suggest reaching out to your local support because it might need deeper investigation.

Kind regards,

Re: Stair structure not showing in section

Geof Gainer — Thu, 04 Aug 2022 20:32:31 GMT

Thanks Benjamin, there was one odd object that was strangely far away--though not crazy far like you described. I tried deleting it anyway, but it wouldn't delete. So I just brought it in closer but still same missing stairs in 3D docs.

By 'local support' you mean my reseller?

Re: Stair structure not showing in section

Benjamin Dani — Mon, 08 Aug 2022 11:27:52 GMT

Hi Geof,

Thank you for checking!
The object might be locked that is why it cannot be deleted.
Please try to unlock all elements: Edit > Locking > Unlock all, it might help.

Regarding to your question please use this page to contact support.

Kind regards,

Re: Stair structure not showing in section

Geof Gainer — Mon, 08 Aug 2022 16:15:26 GMT

No luck, thanks. But here's another project with the same problem, and I just noticed that in both cases, the stairs don't appear in 3D Docs with Renovation: Proposed, but they do appear in Renovation: Existing. See attached.

Re: Stair structure not showing in section

Geof Gainer — Mon, 08 Aug 2022 16:16:10 GMT

...actually in this case, it's an elevation, not 3D docs.

Re: Stair structure not showing in section

Geof Gainer — Mon, 08 Aug 2022 16:31:43 GMT

Solved! I just selected the ghosted stairs, switched them all to Renovation: New, then switched them back to Existing. They all show up now.