topic Re: Check for Updates not working in Modeling

Check for Updates not working

Anonymous — Tue, 01 Mar 2005 21:02:35 GMT

I've just tried the Check for Updates feature on the Help menu. Unfortunatly, I get an error message, "This Page Cannot be Displayed" when I select Check for Updates on the Help Menu. Is this a temporary problem? Is there another way to update ArchiCAD 9?
Thanks,
John

Re: Check for Updates not working

Greg Kmethy — Thu, 03 Mar 2005 12:17:40 GMT

John,

What is the more detailed error message? The important info is always in the small text... I checked and believe that our site is working properly.

Greg

Re: Check for Updates not working

Anonymous — Thu, 03 Mar 2005 12:47:15 GMT

John

I had this problem yesterday too, I got sidetracked , did something else and when I came bback it had finally loaded. weird.

Re: Check for Updates not working

Anonymous — Thu, 03 Mar 2005 19:22:07 GMT

gkmethy wrote:
John,

What is the more detailed error message? The important info is always in the small text... I checked and believe that our site is working properly.

Greg

Greg,
I've pasted a screen shot of the error message below. The URL for that page is:
http://com.hq.graphisoft.com/support/archicad/downloads/update.html?_submitted=1&version=9&lang=USA&build=1746&platform=Win&type=FULL
Thank you,
John

Re: Check for Updates not working

Ben Odonnell — Thu, 03 Mar 2005 20:09:10 GMT

John,
here is your right link, http://www.graphisoft.com/support/archicad/downloads/update.html?_submitted=1&version=9&lang=USA&build=1746&platform=Win&type=FULL

Seems as though some one has written in the wrong url in the us version.

HTH.
Cheers.
Ben

Re: Check for Updates not working

Aaron Bourgoin — Thu, 03 Mar 2005 20:46:35 GMT

My US version has the right link. It tells me I have Build 1965.

The URL Ben supplied points me to a previous build.

Re: Check for Updates not working

Anonymous — Thu, 03 Mar 2005 20:50:01 GMT

Ben wrote:
John,
here is your right link, http://www.graphisoft.com/support/archicad/downloads/update.html?_submitted=1&version=9&lang=USA&build=1746&platform=Win&type=FULL

Seems as though some one has written in the wrong url in the us version.

HTH.
Cheers.
Ben

Ben,
What about Addin such as Archistair? Will I need to reinstall these Add-Ins?
Will this change the URL in the Help menu or do I need to check with you for future updates?
Thanks,
John

Re: Check for Updates not working

Ben Odonnell — Thu, 03 Mar 2005 21:05:33 GMT

John,
You will not need to reinstall your other add-ons like ArchiStair. The updater updates ArchiCAD/Plotmaker only.

For your other question, I'm not sure to be totally honest with you. Hopefully the update will fix the URL problem.

Cheers.
Ben

Re: Check for Updates not working

Anonymous — Thu, 03 Mar 2005 21:09:23 GMT

The updater did not seem to be able to find ArchiCAD. I browsed to:
C:/Program Files/Graphisoft/ArchiCAD 9 where ArchiCAD.exe lives but the updater did not seem to work.
What can I do to update ArchiCAD 9:?:
Thanks,
John

Re: Check for Updates not working

Ben Odonnell — Thu, 03 Mar 2005 21:14:44 GMT

John,
Have you installed ArchiCAD some were else? May be on another partition, e.g D:\ ?

Basically all the updater is saying is that it can't find an ArchiCAD to update.

HTH.
Cheers.
Ben

Re: Check for Updates not working

Anonymous — Thu, 03 Mar 2005 21:28:05 GMT

Ben wrote:
John,
Have you installed ArchiCAD some were else? May be on another partition, e.g D:\ ?

Basically all the updater is saying is that it can't find an ArchiCAD to update.

HTH.
Cheers.
Ben

Ben,
I am pointing the updater right to the folder where ArchiCAD.exe lives (see image above). This updater (1965) does not seem to be working on my computer. ANy ideas on how to get it to work?

Thank you,
John