topic Re: Archicad will die if I press the stretch height of the zone in the mod. in Modeling

Archicad will crash if I press the stretch height of the zone in the mod.

LeeJaeYoung — Mon, 19 Jun 2023 12:18:50 GMT

Archicad will die if I press the stretch height of the zone in the mod.

Re: Archicad will die if I press the stretch height of the zone in the mod.

Karl Ottenstein — Sat, 03 Jun 2023 17:46:43 GMT

Your image looks like a Section view. By "die" do you mean that Archicad crashes and gives you the Bug Reporter if you attempt to stretch a zone in section? What version and build is this happening with?

With AC 26 build 5003, when the zone is not linked to a story but has its height specified, the vertical resize pet palette option does not work for me in section or 3D (rubber band shows the stretch, but the height never actually changes). But, I get no crash.

Re: Archicad will die if I press the stretch height of the zone in the mod.

LeeJaeYoung — Sun, 04 Jun 2023 00:45:09 GMT

The program is forced to close.
So, you can do it by pressing Ctrl+T and adjusting the height.

Thank you. ^^
Now, I think it's a good experience because I'm testing ArchiCAD with a project I did with Revit in the past. Next time I make a mod, I'll try to be a little more careful.

Re: Archicad will die if I press the stretch height of the zone in the mod.

Oleksandra Vakariuk — Wed, 14 Jun 2023 13:46:43 GMT

Dear @LeeJaeYoung,

Thank you for raising this issue!

I tried this in Archicad 25 7000 and Archicad 26 5002 and I could not reproduce the issue. If you'd like to continue the investigation and find the root of the problem, please share a problematic file with me in a private message.

@Karl Ottenstein, thanks for checking! A zone stretches without any issues for me in Archicad 26 INT and USA. However, I found an old bug that causes this issue when Height/Top Offset is unchecked in Element (Parameter) Transfer Settings. Can you confirm that this is the case on your side?

Kind Regards,

Re: Archicad will die if I press the stretch height of the zone in the mod.

LeeJaeYoung — Wed, 14 Jun 2023 14:50:47 GMT

Where do you mean send it?
I would appreciate it if you could make a place to store it for a month if possible.

Re: Archicad will die if I press the stretch height of the zone in the mod.

Karl Ottenstein — Wed, 14 Jun 2023 15:37:16 GMT

Thanks for posting, Sasha! With AC 26 USA 5003 ARM, I created a zone that is not linked to a story, mouse-down on a top hotstpot to get the pet palette and tracker and see what is in the attached screenshot. If I type a number, it enters in the tracker but when I press Enter, nothing changes. If I stretch the hotspot or edge, I see the ghost of the top plane of the zone going up or down as I move the mouse, but when I click there is no change to the height that way either. Height/Top Offset is checked in Transfer settings.

Re: Archicad will die if I press the stretch height of the zone in the mod.

LeeJaeYoung — Sun, 18 Jun 2023 16:44:32 GMT

Why does this file keep downloading?

[link deleted by moderator]

Re: Archicad will die if I press the stretch height of the zone in the mod.

Karl Ottenstein — Sun, 18 Jun 2023 16:45:38 GMT

Please do not post strange links on the Community. I didn't even want to click on it to see what it was as it was a strange looking URL. Instead - what is the name of the file that keeps downloading, and when does it download - from within Archicad? or?

Re: Archicad will die if I press the stretch height of the zone in the mod.

LeeJaeYoung — Sun, 18 Jun 2023 18:11:33 GMT

We can sign up for a cafe and upload files there.
I uploaded it, so trust me, people will download it.
There is no way to upload a file here, so I uploaded a file on my blog and linked it.
I would like to suggest another way.
I think you should say please do this before saying no. Then I'll follow that rule.
I say this file is down, what should I show to someone who says there is no problem?

Re: Archicad will die if I press the stretch height of the zone in the mod.

Karl Ottenstein — Sun, 18 Jun 2023 20:57:41 GMT

Lee Jae,

Once again, your Korean to English translator is causing so much confusion. Your post said "Why does this file keep downloading?" ... NOW you say that the link (in Korean) was to a file that you uploaded. This is why it has been suggested in the past that you contact Graphisoft Korea directly to avoid the language problem.

@Oleksandra Vakariuk asked you in her post to send her a link to the file - not to post it here in public. To send her or anyone here a private message, click on their name to get to their profile such as this:

https://community.graphisoft.com/t5/user/viewprofilepage/user-id/12425

and then click the orange "Send a Message" button at the top right. Include the link to your uploaded file there.

Re: Archicad will die if I press the stretch height of the zone in the mod.

LeeJaeYoung — Mon, 19 Jun 2023 03:37:26 GMT

thank you so much.

I've passed the link the way you indicated.

Re: Archicad will crash if I press the stretch height of the zone in the mod.

Oleksandra Vakariuk — Mon, 19 Jun 2023 15:35:25 GMT

Dear @LeeJaeYoung,

Thank you for the file. Please check your private messages. It seems that the crash is caused by some corruption in the file and simply copying the elements to a new file resolves the issue.

Dear @Karl Ottenstein, thank you for your assistance to our fellow Archicad user and detailed reproduction steps. I still cannot reproduce it but I'm on Intel-based Mac (also Ventura). I'll ask one of my colleagues with Apple Silicon to check it tomorrow and get back to you with an update. This happens with any Zone in any file for you, correct?

Kind Regards,

Re: Archicad will die if I press the stretch height of the zone in the mod.

Oleksandra Vakariuk — Wed, 21 Jun 2023 10:55:18 GMT

Hi @Karl Ottenstein,

Thank you for your patience.

Yesterday my colleague could not reproduce the issue in a new file on the Apple Silicon machine either (Archicad 26 USA 5003). I can only recommend that you contact your local support for further investigation.

Kind Regards,