topic Re: AC26 Bug: Cursor in Modeling

AC26 Bug: Cursor

DGSketcher — Tue, 02 Aug 2022 14:31:39 GMT

Is it me or has the cursor become next to useless when it comes to feedback on selection? Feels like I'm shooting in the dark trying to connect associative dimensions to the right node as the tick mark feedback and other cursor forms aren't appearing I am just seeing the pointer arrow.

Re: AC26 Bug: Cursor

Lee Hankins — Tue, 02 Aug 2022 16:03:29 GMT

Yes I am getting this too. It normally is fixed if you switch window. If you used cmd+tab to swap apps to bring Archicad back to the foreground it sticks on cmd and tries to cut everything or sometimes sticks in pipette or inject too. You have to select whichever modifier key it is stuck on to deactivate it. I reported it at Beta stage. There's an issue with zooming too.

Re: AC26 Bug: Cursor

James B — Tue, 02 Aug 2022 16:24:36 GMT

Hi Lee. There were a couple of issue we could reproduce in this area - Mac only.

One was holding a modify key when Archicad was inactive but clicking to Archicad to make it the active application. This was fixed for the shipping version.

The other one we've identified, was after window switching (Cmd+Tab) and then immediately hold/tap Shift - will stick the Inject function, for me tapping Option will correct this. This is already fixed internally and will make its way in an update later this year.

If you find other issues that you can reproduce, please let me know.

Re: AC26 Bug: Cursor

Lee Hankins — Tue, 02 Aug 2022 17:01:11 GMT

Thanks for the update James. They are both the issues I had noted. I think the issue where a modifier key is pressed and Archicad is reactivated still happens for me.

Re: AC26 Bug: Cursor

Eduardo Rolon — Tue, 02 Aug 2022 18:24:17 GMT

Also if you change the Orientation in plan the cursor follows that orientation on Elevs and Sections which affects mirror and label placement.

Re: AC26 Bug: Cursor

Skale BuildingDesign — Tue, 30 Aug 2022 04:19:27 GMT

Mouse freeze is sticking is an issue for me. Also copy ghosting disappears when making copies of text objects etc. Work around seams to be by switching to another program such as Safari window and then back to Archicad. Hopefully this can resolving in updates.

Re: AC26 Bug: Cursor

clints — Thu, 20 Oct 2022 13:08:10 GMT

Running on macOS 11.6 Big Sur. Running build 4022. Couple of issues:

1. Periodically, zooming in and out with the scroll wheel will not zoom to the location the cursor is located, so it makes it very difficult to move to the location desired. Reapplying the Work Environment fixes it for a period of time.

2. Periodically, moving an item, not sure if it's always text, but it's definitely text at times, the ghost will get stuck and I have no idea where the text will end up. Again, reapplying the W.E. fixes it for a period of time.

Re: AC26 Bug: Cursor

clints — Thu, 20 Oct 2022 13:40:54 GMT

What type of mouse are you using? I'm wondering if that might be an issue. I'm using a logitech on a mac. My coworker is using the apple mouse and has zero issues.

Re: AC26 Bug: Cursor

clints — Tue, 14 Mar 2023 15:44:59 GMT

So, there have been several updates to v26 now and still no reason why my mouse periodically wigs out on me. It will either not zoom to the area intended while using the scroll wheel, or won't show me the bounding box of the item I'm attempting to drag to a location, or won't let me pick up parameters. Yes, going to a different window and coming back fixes it. Is this what ArchiCAD has come to?

Re: AC26 Bug: Cursor

Lee Hankins — Tue, 14 Mar 2023 16:52:40 GMT

This should be fixed in Update 3 which should be released any day now.

Re: AC26 Bug: Cursor

clints — Tue, 14 Mar 2023 16:56:55 GMT

That would be wonderful. Fingers crossed!

Re: AC26 Bug: Cursor

bubber — Tue, 22 Aug 2023 09:19:07 GMT

My cursor is is 'sticking'. Happens when I'm dragging stuff or trying to select more than one thing. Switching tools from the cursor & back again fixes it for that operation but it's happening almost every other action. On a Mac using a Logitech mouse.

Others in the office are also suffering from this. Ridiculous.

Never had a problem with this set-up using ArchiCAD 25.

Re: AC26 Bug: Cursor

James B — Tue, 22 Aug 2023 11:08:59 GMT

Hi @bubber can you confirm which build do you have of AC26? Do you have the latest update which includes a few fixes (as mentioned above)?

Thanks.

Re: AC26 Bug: Cursor

bubber — Tue, 22 Aug 2023 11:25:48 GMT

Hi James. When I click 'About ArchiCAD', a hard-to-read box appears but it does say '5002 UKI FULL' in the bottom left corner - is this the info you need?

Thank you for your swift response too.

Re: AC26 Bug: Cursor

Lee Hankins — Wed, 23 Aug 2023 06:36:26 GMT

I’m still getting the sticky cursor bug too. I have the latest build of AC26 on Mac Silicon.

Re: AC26 Bug: Cursor

James B — Wed, 23 Aug 2023 09:29:23 GMT

We have some additional fixes coming in the next AC26 update, and some have made it to the Archicad 27 TechPreview.

Do you still experience these in the AC27 TP?

Re: AC26 Bug: Cursor

bubber — Wed, 23 Aug 2023 09:32:20 GMT

where did AC27 TP come from? I'm using AC26.

Re: AC26 Bug: Cursor

James B — Wed, 23 Aug 2023 09:42:20 GMT

There are posts all over the forum about the preview version 🙂 it has been available for some weeks now, and with a few updates already.

https://preview.graphisoft.com

Re: AC26 Bug: Cursor

Barry Kelly — Wed, 23 Aug 2023 10:32:54 GMT

@bubber wrote:

where did AC27 TP come from? I'm using AC26.

I think James is just saying there are fixes coming in the next 26 update, but some of these have already been applied to the 27 Tech Preview.

Do you (or any others having the issue) have access to 27TP to check?

Barry.

Re: AC26 Bug: Cursor

bubber — Wed, 23 Aug 2023 10:40:38 GMT

I don't have access to 27TP as I don't have admin access to my machine plus I have no idea if or when our company will be rolling out 27 once it's released.

Plus that's not really the point - you have released a product with a fundamental bug & it's still not fixed after how long???

At least ArchiCAD is cheap (oh wait....)