topic Shell tool crashes archicad 27 in Modeling

Shell tool crashes archicad 27

Milan — Tue, 30 Apr 2024 13:27:01 GMT

Hey guys. This morning i installed latest Archicad update for Archicad 27, and now my Archicad crashes when i try to enter shell tool option. I thought is was my file that hgad something wrong, but then I try to open the tool on independent file, and yeah, is crashing.

How to downgrade Ac anyone knows?

Thanks,

Milan

Operating system used: Windows 11

Re: Shell tool crashes archicad 27

Barry Kelly — Tue, 30 Apr 2024 13:47:37 GMT

@Milan wrote:

How to downgrade Ac anyone knows?

If you didn't keep a copy of the old version (make a duplicate before you update), then you have to reinstall it and apply the update before this latest one.

But be sure to contact your local support about this problem if you have a support agreement or subscription.

After all that is why you are paying for the support.

Barry.

Re: Shell tool crashes archicad 27

Milan — Tue, 30 Apr 2024 13:49:22 GMT

Hey. Yes, we have, but Is easier for me to reach here! Thanks!

Cheers!

Re: Shell tool crashes archicad 27

Botonis — Tue, 30 Apr 2024 15:15:33 GMT

This is really strange for just a tool to crash...

In your case I would try to make a clean install of Archicad by deleting all the previous isntallation files and traces.

Follow the preferences cleaning here:

https://community.graphisoft.com/t5/Installation-update/Preferences-Cleaning/ta-p/303676

For registry deletion better now exactly what you are doing.

Re: Shell tool crashes archicad 27

Akpocky — Tue, 30 Apr 2024 16:06:07 GMT

Did you install CI tool ? I have some shell tool crashed experience with CI tool.

Re: Shell tool crashes archicad 27

Milan — Thu, 02 May 2024 09:00:24 GMT

Thanks, will try this!

Re: Shell tool crashes archicad 27

Milan — Thu, 02 May 2024 09:01:19 GMT

This actually might be. I have demo version, but if is crashing other tools, then we are not gonna buy it. Although is time saver.

Thanks, will check!