topic Re: ArchiCAD files are corrupt! Please help us! in Modeling

ArchiCAD files are corrupt! Please help us!

Anonymous — Mon, 27 Mar 2006 16:56:51 GMT

Hello!

Windows XP crashed and mystically the user account was recreated. And all the data files are gone. With data recovery software Getdataback we recovered all files. But unfortunately the files are broken. ArchiCAD gives us the errors:
Cannot read Plan file
or
Unknown document version (0.0)
The size of files let us think there is still information inside of files. Is there a possibility to fix the files?

Re: ArchiCAD files are corrupt! Please help us!

TomWaltz — Mon, 27 Mar 2006 17:12:39 GMT

What files did you actually recover? The Archicad PLN files? Or the autosave files?

Re: ArchiCAD files are corrupt! Please help us!

Anonymous — Mon, 27 Mar 2006 18:18:19 GMT

We recovered both PLN and autosave (bpn) files. Neither them works, we get error messages.

Re: ArchiCAD files are corrupt! Please help us!

TomWaltz — Mon, 27 Mar 2006 18:31:59 GMT

janekj wrote:
We recovered both PLN and autosave (bpn) files. Neither them works, we get error messages.

I'm not sure what the problem is, but BPN files are no autosave files, they are backup files (from the last time you saved).

Do you have a recent backup? (like from the last 24 hours?) That may be your only salvation right now.

Re: ArchiCAD files are corrupt! Please help us!

Anonymous — Mon, 27 Mar 2006 18:47:43 GMT

Sorry, my bad. I misunderstood. We can't open the backup (BPN) files - we get only errors.

Re: ArchiCAD files are corrupt! Please help us!

Karl Ottenstein — Mon, 27 Mar 2006 20:03:36 GMT

janekj wrote:
Windows XP crashed and mystically the user account was recreated. And all the data files are gone. With data recovery software Getdataback we recovered all files....

Did you try to open the PLN or BPN on a different computer? Or reinstall AC on the crashed computer? It is conceivable that something about the ArchiCAD installation itself got corrupted, rather than your project files(s)...

Karl

Re: ArchiCAD files are corrupt! Please help us!

Aaron Bourgoin — Mon, 27 Mar 2006 20:18:05 GMT

Past experience with corrupted files forwarded to me by clients found a solution in sending the file to Budapest. GS have utilities to 'repair' the file(s) which is usually due to corrupted attributes.

I've suggested this "recover' functionality find its way into ArchiCAD and while someone at Graphisoft said they thought this was a good idea it never got implememented. If AutoCad has recover, why then oh why don't we?

Contact your reseller and try to get your file forwarded on to GSHQ.

Re: ArchiCAD files are corrupt! Please help us!

ci-JoshOs — Mon, 27 Mar 2006 21:32:19 GMT

The only times i have had files which report their version as 0.0, they are dead. If you open up the file in a HEX editor or something, i think you will find that the file is just 0's all the way through.
I had a 30mb file which was just full of zeroes, so don't get your hopes up.

Re: ArchiCAD files are corrupt! Please help us!

Anonymous — Mon, 27 Mar 2006 22:31:02 GMT

Rather than starting Archicad and opening the file, go to My Computer, browse to where the file is located and click on the file name. It should automatically startup Archicad.

I run into similar problems with Archicad all the time but when I open using the method above it works every time.

Hope this helps.

Grant

Re: ArchiCAD files are corrupt! Please help us!

Anonymous — Wed, 29 Mar 2006 07:00:57 GMT

Karl wrote:
Did you try to open the PLN or BPN on a different computer? Or reinstall AC on the crashed computer? It is conceivable that something about the ArchiCAD installation itself got corrupted, rather than your project files(s)...
Karl

We tryed to open files on different Windows (same computer but different HDD & WinXP).

Aaron wrote:
Past experience with corrupted files forwarded to me by clients found a solution in sending the file to Budapest. GS have utilities to 'repair' the file(s) which is usually due to corrupted attributes.
Contact your reseller and try to get your file forwarded on to GSHQ.

Can You please comment their prices in Budapest?

Re: ArchiCAD files are corrupt! Please help us!

Djordje — Sat, 01 Apr 2006 17:02:33 GMT

I would immediately send the file to my reseller who should immediately send it to HQ if the problem cannot be fixed locally.

Re: ArchiCAD files are corrupt! Please help us!

Anonymous — Sat, 01 Apr 2006 17:26:19 GMT

Further to my previous post, AC 9 would not let me open any files the other day. Even ones I had been working on previously.

After many lost hours, I was able to open them by the following.

When opening a project, you have the choice under "Set up Work Environment" at the startup window to choose which work environment ot use. Mine would always go to "Last Profiled Used". I found that by always changing this setting on startup to my own created profile, AC would open every time.

Even after you have set the profile to your own profile, each time you start AC it will default to "Last Profile Used". Each time you should change it to your own profile, or one supplied by AC.

There is a bug report to help fix this problem. Check FAQ Article # 699 at tr.graphisoftus.com

Hope this helps.

Grant

Re: ArchiCAD files are corrupt! Please help us!

Aaron Bourgoin — Sat, 01 Apr 2006 23:28:23 GMT

In Canada, this service is free. Wee provide tech support without charge and the files wre fixed by Budapest without cost to the end user.