topic Re: "Server may not exist..." error message in Modeling

"Server may not exist..." error message

Anonymous — Thu, 25 May 2023 16:19:47 GMT

After shuffling around a few shared volumes in our office, we are plagued within both ArchiCAD and Plotmaker by the following error message:

"The server may not exist or it is not operational at this time. Check the server name or IP address and try again."

Some things are obvious, such as the volume of a linked image in Plotmaker was no longer on a mounted. But after cleaning these problems up, I'm still getting the error. Hard to troubleshoot, because the message is triggered by odd, to my mind, events, such as opening attritbute manager, opening 3d window, opening Library Manager, or dragging a drawing in plotmaker.

Neither app seems to provide any clues as to where to look for the bad file reference. I have considered material texture images, recent items lists, gdl references and other sneaky things. Rather than looking through all this CRAP though, I would rather see some kind of report that tells me which reference triggered the error message.

Any ideas?

Re: "Server may not exist..." error message

JaredBanks — Wed, 08 Feb 2006 20:10:34 GMT

I am having this problem too, though only on my computer (out of 8 that use ArchiCAD). Have you found a solution yet?

Re: "Server may not exist..." error message

Aussie John — Wed, 08 Feb 2006 21:46:03 GMT

This has been happening for some time now. I dont have any solutions though

Re: "Server may not exist..." error message

__archiben — Wed, 08 Feb 2006 23:17:27 GMT

Aussie wrote:
This has been happening for some time now. I dont have any solutions though

i have a gut feeling that it happens when a tiger-based file path type gets written into a file . . . which gives archiCAD the shits when it tries to resolve it - regardless of the system it's running in.

only a guess. it's gone from my files now (touch wood) but it pops up in some others now and then.

another hunch is that the type of file path that gets screwed up is one whereby the local network has been accessed remotely - which has happened in our case and i know could be possible in john's case (you work remote, right?) . . . what about anybody else?

~/archiben

Re: "Server may not exist..." error message

Aussie John — Thu, 09 Feb 2006 03:58:04 GMT

~/archiben wrote:
Aussie wrote:

another hunch is that the type of file path that gets screwed up is one whereby the local network has been accessed remotely - which has happened in our case and i know could be possible in john's case (you work remote, right?) . . . what about anybody else?

~/archiben

Yes I work remote but I do get the same message when working over main office LAN - even over a gigabit network

Re: "Server may not exist..." error message

__archiben — Thu, 09 Feb 2006 04:07:47 GMT

Aussie wrote:
Yes I work remote but I do get the same message when working over main office LAN - even over a gigabit network

my hunch is that a remote file path gets written into the file and somehow sticks around - even after saves with the local area net . . .

as i said though: hunch only!

cheers!
~/archiben

Re: "Server may not exist..." error message

Aussie John — Thu, 09 Feb 2006 07:25:10 GMT

Could well be Ben.
next time I am in the main office I will check if it is a problem with non "remote" files.

Re: "Server may not exist..." error message

Anonymous — Fri, 10 Mar 2006 02:17:01 GMT

We noticed these errors immediately we started using OS X 10.4 version. Only ArchiCAD and Plotmaker cause the errors, so my assumption was that the Wibu key software seems to be doing a timeout. Our old server ran 10.2.8 Server, but the new one runs 10.4 Server on a dual processor G5 with aggregated dual gigabit network connections. It doesn't matter whether we open the files from inside ArchiCAD or drag-and-drop them onto the icon. The ArchiCAd files (and all support files) reside on the server, but merely hitting the OK button will get ArchiCAD to continue with opening of the file. The drama occurs if you aren't at your desk when the message pops up, then the system times out and we get a local lock up. I wish we could get a diagnostic of some sort for the Wibu key server software to check. Are you other guys using a server version of the Wibu key, or local hardware keys?

Re: "Server may not exist..." error message

Anonymous — Thu, 20 Apr 2006 04:25:49 GMT

Has this thread closed or are we still waiting for tests to be completed?

Re: "Server may not exist..." error message

Anonymous — Thu, 20 Apr 2006 08:27:59 GMT

We've got the same problem here and it's escalated during the last 3-4 weeks.
The latest hotfix (build 2219) was supposed to fix the problem but had no effect.

This is really annoying and I suspect this causes additional faults.
- TW-files not accessible due to Server claiming the files are in use.
- Unable to erase files from server due to Server claiming the files are in use.
- PLN files not accessible (se enclosed img)
- LBK files can't be saved (258:access to file or file data is denied)

I would really like Graphisoft to dig in to this problem cause this is costing us lots of time, money and trust in the software.

Server is running 10.4.6, network is GB, users are on 10.4.5., all are local hardware key's.
This is not a problem in ArchiCad 8.1.

Re: "Server may not exist..." error message

Anonymous — Thu, 20 Apr 2006 08:39:34 GMT

One other thing.

What about the Tmp_01234560....PLN files that ArchiCad can't delete?
What about the Org_01234560....PLN files?
What about the Scratch_01234560...LBK files?
What about the PM_UPD_01234560...Folders from TW?

We've got loads of those on the server.
Is this due to the same problem?

Re: "Server may not exist..." error message

Anonymous — Thu, 20 Apr 2006 14:11:48 GMT

This may be a related problem.

When I use my Mac laptop at the offices of my clients who use windows there seems to be a strange permissions error with the libraries. If I load PLA libraries form the server on my PowerBook they no longer work for any one else in the office. They appear to load on the other machines with no reported permissions or access errors, but they load way too fast and none of the parts are visible - just the big dots. As I recall the library loading report does list them all as missing. This does not happen with libraries of loose parts, just PLAs.

Re: "Server may not exist..." error message

Anonymous — Fri, 21 Apr 2006 09:40:37 GMT

Found this at Archicadwiki.
www.archicadwiki.com/TechNotes/Connection_failed_error_messages?
I remember this as the solution when AC 8 came, we had huge problems then with extremely long loading times and sluggisch performance in finder windows.
I'll try this and return with some kind of result.

Re: "Server may not exist..." error message

Anonymous — Mon, 24 Apr 2006 14:36:10 GMT

I'll try this and return with some kind of result.

Well I'm sorry to say that this had no effect.
But I think I sensed a slight response improvement in Finder dialogs.

Re: "Server may not exist..." error message

Anonymous — Wed, 26 Apr 2006 15:19:44 GMT

I had a similar problem when taking files home to work on them. What worked for me was to change the name of the firewire drive (the files were on an external driver) to match the server it was looking for. Do not ask me why this worked, but I was able to open files that would not previously open.

Re: "Server may not exist..." error message

Anonymous — Wed, 26 Apr 2006 16:49:47 GMT

It did fix the problem on my machine at work. We've never had a mix of apples and PC, but the problem seemed to start after importing a great deal of dwg files into our plotmaker layout book.

Re: "Server may not exist..." error message

kevin b — Wed, 26 Apr 2006 16:55:52 GMT

This fix worked on all our machines in the office (all Macs) as well as my home Mac.

Re: "Server may not exist..." error message

Anonymous — Thu, 27 Apr 2006 07:19:49 GMT

Good to hear it helped.

I've only tried it on my computer but now that I see your results I'll do the fix on all 48 computers.
I'll delete all plist files and preference folders as well.

Re: "Server may not exist..." error message

Anonymous — Thu, 27 Apr 2006 13:54:21 GMT

Well... So far so good.
4 hours later and no error message.
I'm keeping my fingers crossed.

Re: "Server may not exist..." error message

Anonymous — Tue, 02 May 2006 12:39:16 GMT

Hi again!
F.Y.I Check these topic's:

ArchiCad saving error
and
Server "connection failed" warning

These topic's date's back to aug 2005!!!

Our status right now is that we got rid of the "Server may not exist" message after the "DisableCrossPlatformMountingFeatures" thing in Terminal.
But we still have lots of errors like the one's described in the first link.