https://community.graphisoft.com/t5/Modeling/quot-Priority-Tech-Support-quot/m-p/109337#M57736 This might be an odd response given that I am an ArchiCAD reseller - but from my perspective as someone who has provided tech support from Day 1 - the Subscription program affords me the ability to jump the queue when I am stumped and am unable to provide a response.<BR /> <BR /> Like all new programs I found there was some confusion as to how I was to interect with the system Garphisoft has set up to do this, but having figured that out, I have been very impressed with the expedition and response from Head Office.<BR /> <BR /> One client in particular has been very well served by the program in trying to solve what has been a thorny OS issue.<BR /> <BR /> So, Subscrption and Priority Tech Support really does assist me to do what I do - Better. Mon, 16 Jan 2006 16:50:06 GMT Aaron Bourgoin 2006-01-16T16:50:06Z https://community.graphisoft.com/t5/Modeling/quot-Priority-Tech-Support-quot/m-p/109336#M57735 <DIV class="actalk-migrated-content"><T>Has anyone actually used the "Priority Tech Support" that is part of the new Archicad subscription? If so, is it any different than the free one?</T></DIV> Mon, 16 Jan 2006 14:58:32 GMT https://community.graphisoft.com/t5/Modeling/quot-Priority-Tech-Support-quot/m-p/109336#M57735 TomWaltz 2006-01-16T14:58:32Z https://community.graphisoft.com/t5/Modeling/quot-Priority-Tech-Support-quot/m-p/109337#M57736 This might be an odd response given that I am an ArchiCAD reseller - but from my perspective as someone who has provided tech support from Day 1 - the Subscription program affords me the ability to jump the queue when I am stumped and am unable to provide a response.<BR /> <BR /> Like all new programs I found there was some confusion as to how I was to interect with the system Garphisoft has set up to do this, but having figured that out, I have been very impressed with the expedition and response from Head Office.<BR /> <BR /> One client in particular has been very well served by the program in trying to solve what has been a thorny OS issue.<BR /> <BR /> So, Subscrption and Priority Tech Support really does assist me to do what I do - Better. Mon, 16 Jan 2006 16:50:06 GMT https://community.graphisoft.com/t5/Modeling/quot-Priority-Tech-Support-quot/m-p/109337#M57736 Aaron Bourgoin 2006-01-16T16:50:06Z