topic Re: ArchiCAD 17 Hotfix 5 (build 5014) Is Available in Modeling

ArchiCAD 17 Hotfix 5 (build 5014) Is Available

AndorSzoke — Mon, 20 Jan 2014 15:27:09 GMT

ArchiCAD 17 Hotfix 5 (Build 5014) for ArchiCAD and BIM Server has been released today for the INT, USA, AUS, NZE and SWE language versions. Other language versions will be enabled as they pass Quality Control. This hotfix solves the regression crashes introduced with Hotfix 4 (build 5005) previously published for a few localized versions and also contains the bug-fixes that Hotfix 4 contained such as fixes for numerous BIMx and Energy Evaluation problems, crashes and many other issues. You can find the detailed list of fixed bugs and the download links in the release notes:

ArchiCAD 17 Hotfix 5 (build 5014) Release Notes

Re: ArchiCAD 17 Hotfix 5 (build 5014) Is Available

Anonymous — Wed, 22 Jan 2014 14:46:38 GMT

I noticed this hasn't addressed the renovation filter tool switching default status. I reported this quite some time ago and it's still happening.

Re: ArchiCAD 17 Hotfix 5 (build 5014) Is Available

stefanc — Wed, 22 Jan 2014 22:01:39 GMT

Updated last night - unfortunately for my set-up every time I quit it hangs eats up the CPU and needs to be force quit. Tried saving file then quit - tried saving blank/new file then quit, tried quit and choose don't save... every variation I could come up with.

Never happened before the update, ArchiCad has always been rock solid stable on my machine never have had a crash or hang...

OS X Mountain Lion 10.8.5 - MacBook Pro 2.5 i7 - 16GB RAM...

Should I send along the crash/hang report?

Re: ArchiCAD 17 Hotfix 5 (build 5014) Is Available

Karl Ottenstein — Wed, 22 Jan 2014 22:41:25 GMT

stefanc,

You might first try cleaning your AC Preferences - steps here:

http://www.archicadwiki.com/PreferencesCleaning

If you have created a custom Work Environment and have NOT yet exported it, do that FIRST though (you'll probably need to save/redefine each of the WE sections, define an overall WE using your named-WE sections, and export that... or export each section.) If you don't have an exported WE to re-import, then any changes you've made to your desktop layout, etc will be lost when you delete your preference files.

If the preference cleaning doesn't resolve things, and you want to continue trying to solve on your own, launch the Console app and see if there are any meaningful log entries being created during the hanging process.

But, yeah, otherwise you'll want to contact GS US tech support directly and they will tell you which crash reports/etc that they might need.
http://www.graphisoft.com/info/where_to_buy/north_america/#US

Re: ArchiCAD 17 Hotfix 5 (build 5014) Is Available

Link — Wed, 22 Jan 2014 23:31:35 GMT

Karl wrote:
stefanc,

You might first try cleaning your AC Preferences - steps here:

http://www.archicadwiki.com/PreferencesCleaning

Hey Karl

I still have a copy of the old Preference Cleaner exe for Windows. Do you know much about it? Presumably it automates what is mentioned in the wiki article, but I wonder if it is still valid for AC17?

Cheers,
Link.

Re: ArchiCAD 17 Hotfix 5 (build 5014) Is Available

Eduardo Rolon — Thu, 23 Jan 2014 02:19:16 GMT

2 strange items happened today when I updated the office Bimserver.

-1- The server got stuck starting up indicating that AC17 BS was in "Unknown" status. Rebooting the server fixed it though it was scary for a while.

-2- One of the local machines running an updated AC version when closing down indicated that the version was newer on the server and it failed to send the changes, had to close without saving. After opening the file again I was surprised that I didn't loose any data.

Go figure…

Re: ArchiCAD 17 Hotfix 5 (build 5014) Is Available

stefanc — Thu, 23 Jan 2014 05:54:20 GMT

Hi Karl, Thanks for the quick reply - I went ahead and deleted prefs - no change. Looked at the logs - figured out that reading through them would quickly make me need to get new reading glasses...

So after alot of fiddling I uninstalled 17 entirely -- reinstalled clean, updated to HotFix 4, Good at Quit -- installed my Cadimage stuff - so far so good -- updated from HF 4 to HF 5 - still good...

Scratching my head I remembered Maxwell - so I put in my Maxwell plugins (Maxwell 3) and immediately back to hanging at quit!!! Force quit, pull Maxwell plug ins out -- back to fine and dandy.

So Maxwell 3 and HF 5 don't play nice together?

Guess maybe I'll go hang for a bit in the Maxwell forums.

Re: ArchiCAD 17 Hotfix 5 (build 5014) Is Available

Karl Ottenstein — Thu, 23 Jan 2014 17:32:48 GMT

stefanc wrote:
I put in my Maxwell plugins (Maxwell 3) and immediately back to hanging at quit!!! Force quit, pull Maxwell plug ins out -- back to fine and dandy.

So Maxwell 3 and HF 5 don't play nice together?

Guess maybe I'll go hang for a bit in the Maxwell forums.

Glad you figured it out! Strange that the Maxwell plug-in worked prior to HF 5. Probably still worth reporting to GS US tech support so that they can send it up the line (unless a GS HQ person sees this thread) to help other users. Hope that you find a solution on the Maxwell forums.

Cheers,
Karl

Re: ArchiCAD 17 Hotfix 5 (build 5014) Is Available

Karl Ottenstein — Thu, 23 Jan 2014 17:37:50 GMT

Link wrote:
I still have a copy of the old Preference Cleaner exe for Windows. Do you know much about it? Presumably it automates what is mentioned in the wiki article, but I wonder if it is still valid for AC17?

No clue, sorry. Have been exclusively Mac for some years now... Particularly since that article doesn't mention Windows 8.1, which might have different paths than illustrated, deleting manually seems the safest bet.

Re: ArchiCAD 17 Hotfix 5 (build 5014) Is Available

Link — Thu, 23 Jan 2014 18:51:18 GMT

Karl wrote:
No clue, sorry. Have been exclusively Mac for some years now... Particularly since that article doesn't mention Windows 8.1, which might have different paths than illustrated, deleting manually seems the safest bet.

Thanks Karl

I suspected the same. I might try getting the official word from GS.

Cheers,
Link.

Re: ArchiCAD 17 Hotfix 5 (build 5014) Is Available

Marton Kiss — Tue, 04 Feb 2014 12:19:08 GMT

Link wrote:
I suspected the same. I might try getting the official word from GS.

Link,

be careful with the preference cleaner. If you have a version that was released prior ArchiCAD 13, it might erase your local Teamwork data without any questions. Deleting the files manually - as in the article - is the safest way to do.

I have updated the article to reflect Windows 8 and 8.1 - basically there were no changes in paths.

Marton

Re: ArchiCAD 17 Hotfix 5 (build 5014) Is Available

Link — Tue, 04 Feb 2014 17:42:36 GMT

Thanks Marton

Do you have the latest version of the cleaner available by any chance?

Cheers,
Link.

Re: ArchiCAD 17 Hotfix 5 (build 5014) Is Available

Marton Kiss — Wed, 05 Feb 2014 07:13:16 GMT

Link wrote:
Do you have the latest version of the cleaner available by any chance?

Sent you on Skype . For others who may need it: ask the local GS Support team and they will help you out.

Marton

Re: ArchiCAD 17 Hotfix 5 (build 5014) Is Available

Link — Wed, 05 Feb 2014 07:49:36 GMT

Thanks Marton.

See you in April!

Cheers,
Link.