topic Re: AC11 1040 tooooo slooooooow in Modeling

AC11 1040 tooooo slooooooow

Eduardo Rolon — Fri, 17 Aug 2007 14:38:26 GMT

Working with the same file in AC10 and AC11

AC 10

open = 1 min
open organizer = less than 1 min
update all drawings = 1.5 hrs

AC 11

open = 9 min
open organizer = 11 min (perfect for a smoking break)
update all drawings = 3 hrs (perfect for an executive three martini lunch)

The first release of AC11 was this slow, with the first patch (1033) it became usable now with the third patch (1040) it is too slow, I am beyond sarcastic.

…and this is a possible 5 year project so I want to keep it in the current version so that when AC16 is out I don't have problems.

Re: AC11 1040 tooooo slooooooow

Rakela Raul — Fri, 17 Aug 2007 16:22:12 GMT

i opened a project with ac9 yesterday,,,,wow thats the speed i wish i had with ac11....i really felt like going backward

Re: AC11 1040 tooooo slooooooow

Anonymous — Sat, 18 Aug 2007 11:00:08 GMT

It would be nice to have an answer from Graphisoft about this
slowness. Instead of adding widgets or gadgets, they should optimize
their code.
JL

Re: AC11 1040 tooooo slooooooow

Karl Ottenstein — Sat, 18 Aug 2007 17:33:51 GMT

jean-luc wrote:
It would be nice to have an answer from Graphisoft about this
slowness. Instead of adding widgets or gadgets, they should optimize
their code.
JL

As you know, you cannot 'expect' an answer from GS on these forums. That is what the tech support channel is for: use it.

Have you tried uninstalling and reinstalling? Have you used Onyx Pro (shareware) or something similar to run all maintenance scripts and optimization on your Mac?

When you say it takes so long to open ... is that to open AC to a blank template, or to your particular PLN file? If the PLN file, are all files on the local disk, or are some on the server? (Some network issues are related to OS 10.4.10 I believe, not AC.)

(AC 11 opens very quickly with a fresh template and standard libs on my ancient G4 1GHz x 2, for what that's worth.)

Cheers,
Karl

Re: AC11 1040 tooooo slooooooow

Karl Ottenstein — Sat, 18 Aug 2007 17:36:01 GMT

Rakela wrote:
i opened a project with ac9 yesterday,,,,wow thats the speed i wish i had with ac11....i really felt like going backward

Had a similar experience with 8.1 last week ... wow, things were fast then! 🙂

Related to the slowness of AC 11: I find a really annoying (several seconds) delay bringing up the settings dialog for any tool on a 3 GHz P4 (XP Pro). These dialogs were always instantaneous in prior versions. Anybody else seeing this?

Karl

Re: AC11 1040 tooooo slooooooow

Eduardo Rolon — Sat, 18 Aug 2007 18:20:19 GMT

I am just writing for general comparison of a project, since it is my impression that we will have to keep moving projects into new AC releases every year and this is a BIG problem or maybe concern. For example I found out early on that having different Dim Settings defined in drawings will slow AC11 to a crawl and switch all of 650 drawings to the same one and improved the opening of the same file, now it is back to the same slowness. I didn't report this before because I get paid for doing Architectural Projects and not for finding AC bugs and when I found it I didn't have the time to write it up.

AFAIK new AC11 projects behave "relatively" snappy, (I just started a couple) and I normally recreate a my template from scratch. Even if any of the options were a problem (like network, caches, schedule scripts or anything that Onyx can clean up) the comparisson stands I open the same file in the same computer in AC10 and in AC11 (after converting it to AC11 beforehand) and there is a noticeable difference and it is enough that it is my opinion that it is a problem. I can understand some of the slowness because AC11 has to open an additional library that 10 does not but a 10 fold difference?

Anyway, If GS is bent on a yearly release then project migration should be very important since most architectural projects span more that 12 months. I will be reinstalling AC this afternoon anyway and report later.

Re: AC11 1040 tooooo slooooooow

Eduardo Rolon — Sat, 18 Aug 2007 19:32:13 GMT

Reinstall, clean caches, etc

Still Slow.

Re: AC11 1040 tooooo slooooooow

Eduardo Rolon — Sat, 18 Aug 2007 20:00:13 GMT

It gets stranger…

If I open an empty file and launch the Organizer then open the file that takes 11 mins (to open the organizer), the time it takes to open the file + the organizer is less than 5 minutes.

____

Pre open a file, open the Drawing manager and then open the "problem" file
Time = 5min on average

vs

1) Open the File = 5 min
2) Open the Drawing Manager = 11 min
total 16 min

Re: AC11 1040 tooooo slooooooow

Anonymous — Sun, 19 Aug 2007 07:08:00 GMT

Hello,

I have Archicad 11. So far-because I will stop it- we have a deal here with Bilgimat and we pay every year to get the new release. However when I see all the posts concerning the new version I am not willing to install it, running into new problems.

About Graphisoft Karl, I guess they are aware about this forum and should send email sometimes. Ok it is not the normal way to get technical help, but let's imagine that you will start like " heu yes my computer is slow with your new version". Two possibilities: They already know it and they will likely play around with you " ha may be the driver of your processor ( I am kiding) is problematic..etc etc...it can be long.
Second possibility it is a bug and then to know it will not help you so much.
To summarize I do not trust technical help service...
The best is to have someone impartial from graphisoft who send anonymous email here on this forum (yes I know I am dreaming)

Ah an example. I was talking about optimization. For instance the
sketch rendering. Take a while when you have a big project...why ?
If the lightwork engine takes 2 minutes for the same view, why the
sketch goes up to 30 minutes. I usually use a wireframe view, save
as jpeg, of course with a bad resolution because there is not option
make it bigger and then we can draw on it (by hand).
Therefore for me it is a gadget that I never use...and compared to adobe streamline, sketch rendering is like a bad joke.
So this is an example of widget added by graphisoft without optimization.
It was also true with the lightwork engine before Archicad 10.
I guess it is now a kind of habit with graphisoft... I prefer less tools
but optimized otherwise we are much more faster by hand.

Regards

Jean-Luc

Re: AC11 1040 tooooo slooooooow

__archiben — Mon, 20 Aug 2007 02:31:54 GMT

jean-luc wrote:
About Graphisoft Karl, I guess they are aware about this forum and should send email sometimes.

To summarize I do not trust technical help service...
The best is to have someone impartial from graphisoft who send anonymous email here on this forum (yes I know I am dreaming)

whilst graphisoft don't officially comment here, they do browse in the background and will contact you privately if you are having a serious issue of which they are not aware.

i also do not trust resellers technical services 100%. they are often more concerned with sales than fixing things. but nevertheless, you should still report ALL issues that you're having with them - if nothing else it ought to serve as a performance gauge for graphisoft to determine the good and bad resellers for future business.

~/archiben

Re: AC11 1040 tooooo slooooooow

Karl Ottenstein — Mon, 20 Aug 2007 17:20:15 GMT

~/archiben wrote:
i also do not trust resellers technical services 100%. they are often more concerned with sales than fixing things. but nevertheless, you should still report ALL issues that you're having with them - if nothing else it ought to serve as a performance gauge for graphisoft to determine the good and bad resellers for future business.

I'm sure this is a real concern in some markets, Ben.

At least in the North American market, users typically bypass their reseller and either fill out the web form or call the toll-free number to contact GSUS/NA tech support directly. These guys are GS employees and help the user around the problem, or verify that it is a bug. (We are one of several countries where the distributor is a GS subsidiary, rather than an independent vendor.)

If the bug is new, they enter it directly into the master bug database system for scheduling.

Going through country-specific tech support channels is the best way to make sure that the issue is placed into the database for management review and scheduling.

Nonetheless, ac-talk is a great venue to chat with other users to verify if something really is a problem or if someone knows a workaround. I don't want to talk anyone out of bringing up bugs and other issues in these forums. I only want to talk them into using their tech support channel as well. 😉

Cheers,
Karl

Re: AC11 1040 tooooo slooooooow

Anonymous — Tue, 21 Aug 2007 10:35:11 GMT

Karl wrote:
~/archiben wrote:
i also do not trust resellers technical services 100%. they are often more concerned with sales than fixing things. but nevertheless, you should still report ALL issues that you're having with them - if nothing else it ought to serve as a performance gauge for graphisoft to determine the good and bad resellers for future business.

I'm sure this is a real concern in some markets, Ben.

At least in the North American market, users typically bypass their reseller and either fill out the web form or call the toll-free number to contact GSUS/NA tech support directly. These guys are GS employees and help the user around the problem, or verify that it is a bug. (We are one of several countries where the distributor is a GS subsidiary, rather than an independent vendor.)

If the bug is new, they enter it directly into the master bug database system for scheduling.

Going through country-specific tech support channels is the best way to make sure that the issue is placed into the database for management review and scheduling.

Nonetheless, ac-talk is a great venue to chat with other users to verify if something really is a problem or if someone knows a workaround. I don't want to talk anyone out of bringing up bugs and other issues in these forums. I only want to talk them into using their tech support channel as well. 😉

Cheers,
Karl

Yeap, u r right man ! Anyway, i think that it would be better if they read this forum, this is a WORD FROM the STREETS !!!

Respect

Re: AC11 1040 tooooo slooooooow

Anonymous — Fri, 31 Aug 2007 20:02:14 GMT

We blindly installed the 1040 patch onto about 18 MACs 1.5 weeks ago and we are having all kinds of havic updating hotlinks. what ususally takes 30 minutes to update is taking several hours if not all day.

I am desparately trying to find how to get around this issue. My delivery schedule is now affected.

I am the CAD Manager and PA for a large project in Indianapolis that will take us till 2010 to finish and started 2 years ago. So our files are large (broken down to smaller bits).

If any of you have heard back from Graphisoft regarding this issue, can you let me know? I have one call into Tech support.

Re: AC11 1040 tooooo slooooooow

Anonymous — Mon, 03 Sep 2007 23:58:25 GMT

Interesting.

We have installed 1040 and are finding hotlinks extremely slow too!
It is worth noting ours are within the same file, and it is not a large project...at all.

Re: AC11 1040 tooooo slooooooow

Erika Epstein — Tue, 04 Sep 2007 05:43:32 GMT

AC11 has been a unusable for me with projects migrated from 10. Noticeably slow was only the tip of the iceberg. 11 freezes. US tech support was able to reproduce some situations and have had similar complaints on other problems from other users. One of the more delightful is it interfering with APC backup UPS. When AC11 froze, it would interrupt the connection to the APC (message to that effect) and if I had the sound on, they would emit a screeching sound until 11 was closed by force-quitting This too others have experienced. More worrisome is that the more I worked in an AC11 file the more often it froze. Interestingly, if either or both AC10 or 9 were open when 11 froze, once 11 was closed they continued to work fine. When 11 froze there was not even enough memory available for a screen shot although task manager showed usage typically 15-30%.

Needless to say I migrated these projects back to 10.

I understand Hungary is working on this, but it is now 3 months after the release and so many of us are still having major problems. The next release is do out in just 9 months to meet the new yearly schedule.

Looking for a smile.

Re: AC11 1040 tooooo slooooooow

Dwight — Tue, 04 Sep 2007 07:02:46 GMT

Erika:

I am doing a small house renovation with a simple stair and arbor. All functions have delays. And so i shriek in sympathy with yet another problem that you uncovered.

Dang.

Re: AC11 1040 tooooo slooooooow

Aime — Tue, 04 Sep 2007 12:32:45 GMT

Now I'm quite amused. I've been using AC 8.1 for 3yrs and have not upgraded yet for the following reasons
-too expensive this side of town
-needed to really learn the software before spending that much on an upgrade
but just as I am about ready to join the AC11 bandwagon most comments I've seen are not favorable. I guess I have to wait a while till most of this issues are sorted out. I hope before the next 9 months. I really had high hopes for AC11

Cheers
Aime

Re: AC11 1040 tooooo slooooooow

Pete — Tue, 04 Sep 2007 17:02:28 GMT

Not a bad way to go Aime.
I have always been an early adopter, upgrading early and often. I started with ArchiCAD 6.0 and looking back, the only upgrades I regret are 8.0 and 11.

I will never know the true answer, but interesting to think about whether the productivity gains from new features are more than offset by losses due to upgrading. The time spent wrestling with bugs, migration of old/existing projects, learning new features, installation issues, etc. seems really huge. This is not to mention the cost of purchasing the upgrades and required new hardware.

Scary to think I may have been better off sticking with my old Win2K machine and AC8.1 YIKES!!

Re: AC11 1040 tooooo slooooooow

Tom Krowka — Tue, 04 Sep 2007 17:28:31 GMT

Me too. And having big big problems with migrated projects from previous versions to V11 operating on Vista.....also no fonts showing up on PDF when publishing.

It was this kind of thing (poor integration of upgrades on the yearly schedule) that prompted me to make the switch from Autocad to Archicad. This WILL make us switch to another program. I don't need to lose time and money over and over again because of GS problems. Seems to me all these should be worked out before release, or quickly resolved after the fact. Neither is happening.

Re: AC11 1040 tooooo slooooooow

Richard Morrison — Tue, 04 Sep 2007 17:39:51 GMT

Tom wrote:
This WILL make us switch to another program.

I'd definitely like to know what this problem-free program you're switching to is, because I've been looking very hard for it.