topic Re: AC crash @ saving in Modeling

AC crash @ saving

Anonymous — Tue, 01 May 2012 14:27:56 GMT

AC keeps crashing (sm pln file ). After updating drawings and getting the
green ok check marks I go to save the file and it immediately crashes.
(I filed bug reports with the specifics each time).

Re: AC crash @ saving

NCornia — Tue, 01 May 2012 20:42:31 GMT

lec,

Please post the BUG ID so that I can take a look into the crash report. Those reports you submit are anonymous in our database so I need the BUG ID to identify this crash as being yours. When I find anything I will PM you or post relevant information here if it may be helpful for the public in general.

If you do not have the BUG ID recorded it is logged in a file on your system that is located here:

-Location on Win XP: C:\Documents and Settings\USERNAME\Graphisoft
-Location on Win Vista and Win 7: C:\Users\USERNAME\Graphisoft
-Location on Mac: /Users/USERNAME/Library/Logs

Best regards,

Re: AC crash @ saving

Anonymous — Tue, 01 May 2012 21:54:09 GMT

Hi Nicholas
Thanks for the reply.
Is this the data your looking for?
2012-05-01-16-11-07-4267
2012-05-01-16-15-03-2325
2012-05-01-16-19-48-8758
lec

Re: AC crash @ saving

NCornia — Wed, 02 May 2012 02:56:47 GMT

lec,

Yes. I am no longer at the office and cannot access the database but I will check it first thing tomorrow and get in touch with you.

Best regards,