topic Shell Tool Bug. It will make AC 15 Crash in Modeling

Shell Tool Bug. It will make AC 15 Crash

Nando Mogollon — Wed, 24 May 2023 17:03:51 GMT

It happens on Mac OS when editing an existing Ruled Shell:

If you grab the hotspot of one of the profile lines and then move the User Origin to the first hotspot (to locate the second point of the profile at a desired distance) It will always make AC15 crash.

One more condition is necessary: The profile line must have only 2 points.

The workaround: (while it gets fixed)
A profile with more than 2 points will work well.
If you need to move the second point at a specific distance from the first point, first create a third point between the two extremes, then move the desired point.

Re: Shell Tool Bug. It will make AC 15 Crash

Karl Ottenstein — Thu, 04 Aug 2011 17:36:42 GMT

Have you reported this through tech support so that it gets fixed?

(Folks: please do post any bugs like this that you find so that we are all warned about them - but also post whether you reported to tech support or not to avoid duplication.)

Thanks,
Karl

Re: Shell Tool Bug. It will make AC 15 Crash

Nando Mogollon — Thu, 04 Aug 2011 19:52:09 GMT

I have send a couple of Bug Reports.
I haven't send any direct to Tech Support. Would I send a direct e-mail for this?
I don't have contacts in Graphisoft US or Int at the moment.

I'm also picking up something related to mirrored hotlinks containing Shells.
I'm not sure what the problem is yet, the problem seems to appear and disappear randomly.
I will try to make it fail within certain conditions before call it a Bug.

Regards

Re: Shell Tool Bug. It will make AC 15 Crash

Karl Ottenstein — Fri, 05 Aug 2011 02:03:07 GMT

NandoMogollon wrote:
I have send a couple of Bug Reports.
I haven't send any direct to Tech Support. Would I send a direct e-mail for this?
I don't have contacts in Graphisoft US or Int at the moment.

If you edited the GS Bug Reporter and typed some text in describing what you did to cause the crash, your email, etc., then someone will be able to enter a full report in the system.

If not, contact tech support. Every region is different, but for US and Canada see:
http://www.graphisoft.com/support/archicad/USA.html

Thanks and cheers,
Karl

Re: Shell Tool Bug. It will make AC 15 Crash

Anonymous — Fri, 05 Aug 2011 02:53:01 GMT

It's probably related to this bug mentioned on the Wiki -

http://www.archicadwiki.com/Bugs/CrashWhenEditingaRuledShell

I love the temporary solution they suggest :

Try to avoid doing this!