topic Re: AC 14 incredibly slow cut/copy in Modeling

AC 14 incredibly slow cut/copy

Anonymous — Fri, 14 Jan 2011 14:29:32 GMT

Sorry if this has already been discussed... Tried to search but couldn't seem to come up with a specific enough search term...

We are finding AC 14 to have incredibly slow cut/copy times... I've had 13 open at the same time an know that 13 is zippy whereas 14 can take a very long time to copy even a label or text block not to mention something more complex... Drag a copy is still zippy.... And when it is finally cut or copied paste is fine....

thoughts?

Re: AC 14 incredibly slow cut/copy

Anonymous — Fri, 14 Jan 2011 14:35:14 GMT

I can't say I've noticed. It's possible I haven't done much cut/copy in 14 yet though it seems unlikely. I'll keep an eye out for this.

Re: AC 14 incredibly slow cut/copy

Haneef Tayob — Fri, 14 Jan 2011 15:25:21 GMT

Is your [Navigator/Organiser layout Editor] pallete open?
If it is try to see if there's a speed difference when you turn it off.

We used to have a similiar problem in AC11. We noticed it happened when we had that pallete open. It never made sense and we never figured out why.

Try switching off various palletes to see if there's any difference.

Re: AC 14 incredibly slow cut/copy

Anonymous — Fri, 14 Jan 2011 15:41:45 GMT

Haneef wrote:
Is your [Navigator/Organiser layout Editor] pallete open?
If it is try to see if there's a speed difference when you turn it off.

We used to have a similiar problem in AC11. We noticed it happened when we had that pallete open. It never made sense and we never figured out why.

Try switching of various palletes to see if there's any difference.

I tried closing the navigator - view map... no change. I'll play with other things later... my palette/tool layout is exactly the same as 13

as a reference it take approx. 11 seconds to copy the object Tap 14

Re: AC 14 incredibly slow cut/copy

Karl Ottenstein — Sat, 15 Jan 2011 01:17:10 GMT

I'm seeing similar delays on my Mac, Steve - 5 seconds to copy a single wall. About 5 seconds of hourglass cursor, and then a half second of spinning beachball. The object Tap 14 "only" takes 3 seconds to copy on my machine.

(In AC 13, it takes 1.5 to 2 seconds to copy a wall. That is still ridiculous. AC 12 has no delays at all for me - behaves the way it should.)

A client I'm training via Skype is seeing it take several seconds to copy an element on his new Windows 7 Pro 64 bit machine, too.

The paste is instantaneous.

Thinking the problem was some corruption in the project file, migrated from AC 9, I started a fresh project with the 14 template, closed all palettes, and had the same behavior.

Makes no sense. Ridiculous loss in productivity. Also looking for any ideas/solutions.

Thanks,
Karl

Re: AC 14 incredibly slow cut/copy

Anonymous — Sat, 15 Jan 2011 10:18:34 GMT

Same here. My computer will respond in a similar fashion when copying. Probably has to do with the way Archicad is updating the teamwork functions behind the scenes.

Re: AC 14 incredibly slow cut/copy

Karl Ottenstein — Sat, 15 Jan 2011 18:03:43 GMT

zeropointreference wrote:
Same here. My computer will respond in a similar fashion when copying. Probably has to do with the way Archicad is updating the teamwork functions behind the scenes.

The slow times I reported below are on a solo project on machines that do not have TeamWork set up. I do not believe that anything GS has done with TW should affect solo project... but who knows?

Thanks,
Karl

Re: AC 14 incredibly slow cut/copy

Anonymous — Sat, 15 Jan 2011 22:59:31 GMT

I'm on solo projects as well. I'm just guessing they way they worked on the backend to make teamwork work has introduced more overhead, complexity, or something of that nature that makes copying slowdown.

I started in AC 11 and it seemed like the responsiveness dropped off between 12 and 13 which happens to be around the time teamwork was being tweaked. 14 is worse than 13 and there was yet more teamwork changes.

And when I went through the new features list for AC13 & 14, I seem to remember thinking to myself that the only thing that looks like GS worked on that might affect the copy function would be teamwork features. Possibly because AC tracks the changes in a new way, or checks to see what permissions are given each time a part is selected, or...?

That's what makes me think it might be something to do with updating slowdown is related to teamwork, regardless of whether or not it's in a solo or shared project.

But this is only a guess and more than likely wrong.

Re: AC 14 incredibly slow cut/copy

Karl Ottenstein — Sun, 16 Jan 2011 20:08:56 GMT

As good a guess as any though!

I entered a tech support request and linked to this thread. Will report back if/when I hear anything.

Cheers,
Karl

Re: AC 14 incredibly slow cut/copy

anyari — Tue, 18 Jan 2011 13:24:15 GMT

Thanks for reporting, Karl!

Unfortunately this problem appeared in build 3477. It is already in the bug database, we are investigating the issue.
Here is a workaround we found:
- Open File > Save as dialog, and choose Archive project (PLA)
- Options > uncheck "include linked textures" checkbox > click OK
- Cancel the dialog
Warning: If someone uses this workaround should be careful when he/she wants to save the file as PLA as it affects the PLA save settings evidently: the textures will not be saved in the output PLA file.

Best regards,

Re: AC 14 incredibly slow cut/copy

Karl Ottenstein — Wed, 19 Jan 2011 05:06:44 GMT

anyari wrote:
Here is a workaround we found:
- Open File > Save as dialog, and choose Archive project (PLA)
- Options > uncheck "include linked textures" checkbox > click OK
- Cancel the dialog
Warning: If someone uses this workaround should be careful when he/she wants to save the file as PLA as it affects the PLA save settings evidently: the textures will not be saved in the output PLA file.

Thanks, Attila!

That is the most surprising workaround... but it works!! 🙂

Cheers,
Karl

Re: AC 14 incredibly slow cut/copy

DVH — Fri, 28 Jan 2011 17:19:21 GMT

I have noticed this Copy function takes a minimum of 30 seconds and as long as a minute in AC14 build 3477. The Paste function is quick....no delay.
And like others here, there is no time delay at all in AC 13 and AC12.
This copy time delay has been going on for the past few weeks... It does not affect copy of text....

I have not tried GS work around as of yet, But it is interesting that the linked textures could be a problem as I have also had to wait a minute or longer at times for the Materials palatte to open as well, and it may be longer depending on what material I have it opening to.

Dwayne Van Horn

Re: AC 14 incredibly slow cut/copy

DVH — Fri, 28 Jan 2011 18:00:28 GMT

Karl wrote:
anyari wrote:
Here is a workaround we found:
- Open File > Save as dialog, and choose Archive project (PLA)
- Options > uncheck "include linked textures" checkbox > click OK
- Cancel the dialog
Warning: If someone uses this workaround should be careful when he/she wants to save the file as PLA as it affects the PLA save settings evidently: the textures will not be saved in the output PLA file.
Thanks, Attila!

That is the most surprising workaround... but it works!! 🙂

Cheers,
Karl

Karl,
I will second that... it Works, I just tried the work around that GS noted and worked on two different projects, bringing weeks of suffering to a swift end.

Re: AC 14 incredibly slow cut/copy

Anonymous — Wed, 09 Feb 2011 16:04:58 GMT

Posted: Tue Jan 18, 2011 8:24 am Post subject: Re: AC 14 incredibly slow cut/copy
Thanks for reporting, Karl!

Unfortunately this problem appeared in build 3477. It is already in the bug database, we are investigating the issue.
Here is a workaround we found:
- Open File > Save as dialog, and choose Archive project (PLA)
- Options > uncheck "include linked textures" checkbox > click OK
- Cancel the dialog
Warning: If someone uses this workaround should be careful when he/she wants to save the file as PLA as it affects the PLA save settings evidently: the textures will not be saved in the output PLA file.

I have the same issue as above but the solution did not work for me. For some reason, our custom office library creates missing textures not referenced anywhere in the attributes. So I can't seem to get rid of them. And even when I remove the library altogether, the textures remain as missing.

Also the delays are happening when changing stories or even trimming/ splitting any walls/slabs, etc. as well...

Any further suggestions appreciated. Especially on locating and isolating the problem objects and removing them from the library.

thanks
e

Re: AC 14 incredibly slow cut/copy

Anonymous — Thu, 10 Feb 2011 14:43:22 GMT

DVH wrote:
Karl wrote:
anyari wrote:

Here is a workaround we found:
- Open File > Save as dialog, and choose Archive project (PLA)
- Options > uncheck "include linked textures" checkbox > click OK
- Cancel the dialog
Warning: If someone uses this workaround should be careful when he/she wants to save the file as PLA as it affects the PLA save settings evidently: the textures will not be saved in the output PLA file.

Thanks, Attila!

That is the most surprising workaround... but it works!! 🙂

Cheers,
Karl

Karl,
I will second that... it Works, I just tried the work around that GS noted and worked on two different projects, bringing weeks of suffering to a swift end.

This also worked for me. But it's a really annoying bug. Thanks for the workaround.

Re: AC 14 incredibly slow cut/copy

Anonymous — Thu, 12 May 2011 10:33:46 GMT

I´m having the same problem too. It takes forever to copy/paste a single element. If this were not enough, after upgrading to 10.6.7 navigating in the 3D window is almost impossible.

regards,

Sergio

Re: AC 14 incredibly slow cut/copy

Anonymous — Fri, 13 May 2011 07:39:19 GMT

I have 14 licensed users all complaining about this. it's a shjame it wasn't addressed in the release on Tuesday!

I have noticed that for the duration of the 'hang' on copy, there is a network activity consuming all of the available bandwidth. As soon as the transfer finishes, so does the hang.

THe work around only allows us to confirm that we are affected by the issue, but it is not a viable workaround for us in normal operations.

Re: AC 14 incredibly slow cut/copy

Karl Ottenstein — Fri, 13 May 2011 15:48:51 GMT

Karl wrote:
anyari wrote:
Here is a workaround we found:
- Open File > Save as dialog, and choose Archive project (PLA)
- Options > uncheck "include linked textures" checkbox > click OK
- Cancel the dialog
Warning: If someone uses this workaround should be careful when he/she wants to save the file as PLA as it affects the PLA save settings evidently: the textures will not be saved in the output PLA file.
Thanks, Attila!

That is the most surprising workaround... but it works!! 🙂

The above steps still work with the latest build to make copying instantaneous. neilm and Sergio - have you tried this? It has no affect on your project, just somehow fixes the copy delay/beachball issue.

I'll re-report this issue to GS. For me, it was fixed in the hotfix before last, but in the current hotfix it is back ... so it seems to be what they call a 'regression bug'...

At least there is a workaround.

Cheers,
Karl

Re: AC 14 incredibly slow cut/copy

Anonymous — Tue, 14 Jun 2011 17:44:55 GMT

Karl wrote:
... It has no affect on your project, ...
Cheers,
Karl

Having noticed this also I was happy to find a solution here. The previous "WARNING" was unsettling, but Karl "the Man", say it will not harm anything, so it sounds like a plan.

We will see if it helps the PC users and also if it does anything for the very long autosave times and the "Autosave in 04 sec" hangs that often occur.

P.S. - Another note for me is that I often cannot copy text from within a text box.

Re: AC 14 incredibly slow cut/copy

Anonymous — Fri, 17 Jun 2011 16:52:15 GMT

Jay wrote:"P.S. - Another note for me is that I often cannot copy text from within a text box."
Thanks Jay, I had thought it might have been just me, so unfortunately I'm
sorry to say, now at least I know it's not just here.

Annoyance level? HIGH
lec