topic Re: Labels missing since bug fix in Modeling

Labels missing since bug fix

kevin b — Tue, 23 May 2023 14:59:26 GMT

Since loading the bug fix yesterday, some labels, in worksheets, do not show up in layout and do not plot.

We use the Lite Identifier label to identify light objects on our RCP. These are regular objects not lamps. On the plan, these objects and there labels show up fine in the layout book. The legend is a worksheet with the same objects and same labels placed on it. Everything is on ArchICAD layer to make sure things don't get turned off inadvertently. The pensets are the same on the RCP and the legend. Everything was working fine before yesterday when we updated and these legends have been used on several projects before both in AC 11 and AC12, without incident. Tried deleting and replacing drawing in layout. Checked other legends set up the same way and it appears that any object using this particular method has same results (wall phones for example are a phone jack that get a W label the same way), these also disappeared. Oddly enough if I eyedropper the label and just draw one (getting the generic "ID" text showing up) that does show in the layout Other labels in worksheet appear OK, haven't done exhaustive testing but it looks like just the light identifier label when its used to label an element. Pictures to follow.

Re: Labels missing since bug fix

kevin b — Fri, 19 Sep 2008 16:18:49 GMT

Here is Legend placed in Layout Book with our Printing Penset

Re: Labels missing since bug fix

kevin b — Fri, 19 Sep 2008 16:19:34 GMT

Here is Legend in Source View, with Drafting Penset

Re: Labels missing since bug fix

kevin b — Fri, 19 Sep 2008 16:20:13 GMT

Here is Legend in Layout with Drafting Penset as a check

Re: Labels missing since bug fix

kevin b — Fri, 19 Sep 2008 16:22:17 GMT

Here is plan using same objects, same printing penset, same everything. And nothing had changed or been done to either the legend or the RCP in several days, the only change was the bug fix. Prior to bug fix the legend in layout was fine, since it has disappeared. And I checked another sheet, that has the wall phone I spoke of, I watched the label disappear in the legend as the drawing updated in the layout book.

Re: Labels missing since bug fix

kevin b — Fri, 19 Sep 2008 16:33:28 GMT

As a test I copied and pasted everything from the legend worksheet to a plan and created a new view. Didn't change anything layers, pens nothing. Putting that view onto a layout is fine. Did same thing into a new independent detial window and again they disappear in layout but show in the detail view.

Re: Labels missing since bug fix

Anonymous — Fri, 19 Sep 2008 21:50:55 GMT

As another test I'd make sure you place a fresh drawing on the layout, not simply link the existing placed drawing to a new saved view.

Re: Labels missing since bug fix

kevin b — Fri, 19 Sep 2008 21:52:50 GMT

That was the second thing I tried after updating and checking the pensets.

Re: Labels missing since bug fix

Scott Bulmer — Sat, 20 Sep 2008 00:32:00 GMT

I noted today something similar where the label looked like it had disappeared, however for some reason the font size had been reset to really small. Is it possible your font size is minuscule?

Re: Labels missing since bug fix

kevin b — Sat, 20 Sep 2008 17:24:26 GMT

Nope, it shows up fine in the source view and both the source view and the drawing in the layout are the same scale.

Re: Labels missing since bug fix

Scott Bulmer — Sat, 20 Sep 2008 17:29:00 GMT

Have you restarted AC and/or completed a New & Reset All?

Re: Labels missing since bug fix

kevin b — Sat, 20 Sep 2008 17:39:11 GMT

I just tried it (new and reset) and I get the same result, placed an object on both plan and worksheet, same object, set both with same label, all the same settings, placed both side by side on a layout and the the object labels in a worksheet do not show up when drawing placed in layout, but the one on the plan (story) does.

Re: Labels missing since bug fix

cgrimley — Wed, 24 Sep 2008 20:53:53 GMT

I have a similar, if not the same issue. We use 'label objects' for our restroom fixtures, but they do not show up at all on the layout. When you open the drawing, they show up just fine. (See image)
The 'Lay-In Ceiling' note is independent and not linked to anything.
This seems to only occur in sections/elevations/details/3D Document.
This is a serious problem.

Re: Labels missing since bug fix

Anonymous — Tue, 30 Sep 2008 01:27:52 GMT

Yep I've got the same problem, Labels show up in views but not when the view is place on the Layout, it only seems to be in elevations at the moment, I've started exploding my labels as a quick fix and they display but this is not a long term solution anyone been able to fix this.

Re: Labels missing since bug fix

kevin b — Tue, 30 Sep 2008 11:48:43 GMT

I've been emailing and sending files to Graphisoft, they have acknowledged that the bug is a big problem and have indicated it will be resolved in the next bug fix.

Re: Labels missing since bug fix

Greg Kmethy — Tue, 21 Oct 2008 16:21:07 GMT

The original problem reported by Kevin should now be fixed in Hotfix#2