topic Re: AC 16 Bug?? - Layer won't stay hidden in Modeling

AC 16 Bug?? - Layer won't stay hidden

kevin b — Tue, 23 May 2023 14:35:07 GMT

We have one project (so far) that we have discovered that there is one layer that is showing up as visible (Show) when it should not be, based on the Layer Combination in the view set. (and this is the case regardless of the view set or layer combination) When an object on that layer is selected and the layer hidden using the Quick Layers toolbox, it hides but then reappears once you zoom or pan. Tried making a new layer combination with the layer hidden and it still reappears once you zoom/pan.

Anyone else running into this? Know the cause?

Will try to duplicate and/or see if it occurs in any other projects or any other layers.

Re: AC 16 Bug?? - Layer won't stay hidden

Laszlo Nagy — Wed, 18 Jul 2012 15:12:38 GMT

Does this problem still occur after you rebuild the Floor Plan Viewpoint?
If it does then it may be a graphics card issue.

Re: AC 16 Bug?? - Layer won't stay hidden

Erika Epstein — Wed, 18 Jul 2012 15:34:44 GMT

Is it part of a module?

Re: AC 16 Bug?? - Layer won't stay hidden

kevin b — Wed, 18 Jul 2012 15:55:04 GMT

Not sure how you rebuild a plan viewpoint. When I reselect the View, the layer appears to be hidden but zoom/pan immediately cause the problem.

I have found another layer that is locked and can not be unlocked at all. This is more problematic as I can't make changes to anything modeled on this layer. Any view, layer combination, etc.

I have a brand new Mac with an ATI Radeon HD 5770 1024 MB video card.

No not part of a module.

Re: AC 16 Bug?? - Layer won't stay hidden

kevin b — Wed, 18 Jul 2012 16:10:28 GMT

And everything works fine when Saved back to AC15

Re: AC 16 Bug?? - Layer won't stay hidden

Laszlo Nagy — Wed, 18 Jul 2012 16:28:22 GMT

kevin wrote:
Not sure how you rebuild a plan viewpoint. .

View\Refresh\Rebuild menu command.

Re: AC 16 Bug?? - Layer won't stay hidden

kevin b — Wed, 18 Jul 2012 16:49:59 GMT

Rebuild does not resolve, the offending layer still visible.

Re: AC 16 Bug?? - Layer won't stay hidden

Laszlo Nagy — Wed, 18 Jul 2012 17:08:53 GMT

Seems to me that maybe it is the file itself that is the problem here.
The forward merge method (where you merge you project file into a new file started using New & Reset) may solve this layer problem.

Can you unlock the layer in the Attribute Manager?

Re: AC 16 Bug?? - Layer won't stay hidden

kevin b — Wed, 18 Jul 2012 17:40:33 GMT

So it is not file specific, it happens in all files I have tested, so I went back to our template file, it seems to impact 4 layers, 2 that can't be hidden, 1 that can't be unlocked and 1 that can't be hidden or unlocked.

These are part of our standard template. Changing their status in attribute manager has no effect.

An interesting/odd note is that they are layers with attribute numbers 2 thru 5, so it's the first four (the Archicad layer is #1).

I have also found that the zooming/panning really is not part of the issue, it just lets you see the problem. If I go into the layer dialog, select all, hide all and unlock all, click OK, then immediately go back into the layer dialog box those 4 layers have reverted to their stuck state, without having zoomed/panned, or anything else for that matter.

Re: AC 16 Bug?? - Layer won't stay hidden

kevin b — Wed, 18 Jul 2012 17:51:16 GMT

I have also found that if I start new from the Default Archicad 16 template file, the layers #2-5 always stay unhidden and unlocked regardless of how I try to change them.

Re: AC 16 Bug?? - Layer won't stay hidden

kevin b — Wed, 18 Jul 2012 18:47:31 GMT

Possibly an OS issue, I am running Mac 10.7, testing same files on 10.6 seem to be OK.

Re: AC 16 Bug?? - Layer won't stay hidden

kevin b — Wed, 18 Jul 2012 19:20:41 GMT

So apparently it is a known bug, they are working on the fix but there is also a workaround, which we tested and seems to work. From Graphisoft Technical Services...

Sorry you are experiencing this trouble. We just discovered this bug and we will have a fix for it soon. In our last update a programmer fixed one problem and unraveled something else but this will now be corrected.The ETA is within 2 to 3 weeks or possibly sooner.

In the meantime, workaround is simple. Close the complex Profile Manager palette and the trouble will stop. Only open the complex Profile Manager as needed and close afterward.

Re: AC 16 Bug?? - Layer won't stay hidden

Laszlo Nagy — Wed, 18 Jul 2012 20:25:29 GMT

I am glad they could provide you a temporary fix.

Re: AC 16 Bug?? - Layer won't stay hidden

Anonymous — Thu, 19 Jul 2012 18:42:32 GMT

Sorry I didn't catch this thread sooner or I could have saved a lot of posts... I discovered and reported this a couple weeks ago. It was happening to me in AC15. Disappointed to hear it carried over to 16 as well. Closing my profile manager fixed it for now. Should be noted that if I open my profile manager and keep it open, the problem comes back. Like you mention, keep it closed.

Re: AC 16 Bug?? - Layer won't stay hidden

vfrontiers — Fri, 27 Jul 2012 19:07:43 GMT

Steven wrote:
Sorry I didn't catch this thread sooner or I could have saved a lot of posts... I discovered and reported this a couple weeks ago. It was happening to me in AC15. Disappointed to hear it carried over to 16 as well. Closing my profile manager fixed it for now. Should be noted that if I open my profile manager and keep it open, the problem comes back. Like you mention, keep it closed.

Ditto!

Re: AC 16 Bug?? - Layer won't stay hidden

Anonymous — Wed, 02 Oct 2013 19:46:10 GMT

Ugh, this is STILL AN ISSUE in AC17. I have a couple of layers that won't turn ON... i made a layer combination, and while browsing via the project map, after turning them on, they keep shutting off. I had the profile manager open... closed it, and problem solved. Was driving me NUTS!

Re: AC 16 Bug?? - Layer won't stay hidden

jbArch — Tue, 08 Apr 2014 22:39:00 GMT

Just chiming in to say that this is still a bug in AC17 for me... glad I found this thread! Closing the profile manager solves the problem, but we really like profiles (and thus we keep the manager open by default) so please give us a fix Graphisoft!

Thanks,
JB

Re: AC 16 Bug?? - Layer won't stay hidden

NCornia — Wed, 09 Apr 2014 01:42:04 GMT

JB,

I could not reproduce the problem in ArchiCAD 17 (5019). Can you please list specific steps that you are following to make the problem occur? Can you tell me which layers are stuck? Is it layers 2 thru 5 (as listed in the Attribute Manager) as posted above?

While GRAPHISOFT attempts to address issues brought up in the forum posts as much as possible, the best way to report a bug is to send an email to your regional support office or distributor. You may simply send in the URL of the Talk post to bring it to our attention. Contact Support

Best regards,

Re: AC 16 Bug?? - Layer won't stay hidden

jbArch — Wed, 09 Apr 2014 18:02:08 GMT

Hi,
Yes it is layer #5 that I was using when I experienced this problem. But when I opened AC this morning (same file) I did not have the same problem!

When I was experiencing this yesterday, this was my sequence:
1. With the 2D window active, turn on a hidden layer using Layer dialog.
2. Draw multistory marquee and open 3D window.
3. In 3D window, the layer is still hidden (rebuild/refresh does not help). Open layer dialog to unhide the layer.
4. Go back to 2D window, now layer is hidden again.

Thanks!

Re: AC 16 Bug?? - Layer won't stay hidden

NCornia — Tue, 15 Apr 2014 08:45:20 GMT

jbArch wrote:
But when I opened AC this morning (same file) I did not have the same problem!

Unfortunately, intermittent issues are what keep us tech support guys up at night. You mention you steps above but since there are more than one way to navigate through a project I wonder if you could be a bit more specific about how you get to each view and if the view are saved in the View Map or the Project Map. Along the same lines, is the 3D view is a saved view or a Generic Perspective/Axonometric view?

The more details I can get to reproduce the issue, the quicker we can make a fix.

Best regards,