topic Linked markers inconsistency !? in Documentation

Linked markers inconsistency !?

Mats_Knutsson — Tue, 30 May 2023 07:57:38 GMT

3 of our power users have the same experience regarding linked markers (detail, section, elevation, interior elevation) in our exported pdf. It's working ...sometimes...most often not and we can't figure out the reason. Detail markers seem very stable in this regard and for me they work all the time but he others...Anyone knows?

/Mats

Re: Linked markers inconsistency !?

Daniel Kovacs — Wed, 19 Jun 2019 08:26:12 GMT

Hi,

We have recently fixed a related bug in an update (AC22 5009), maybe you are facing that? Are you on AC22? Have you installed the latest update?

The best would be if you could contact your local support team about this. If you can't do that for some reason, I can take a look at where the problem might be, if you send me a simplified file that shows this problem (maybe a file with a few layouts, with 1-2 links that are not working between them, and the PDF).

Thanks,

Re: Linked markers inconsistency !?

Mats_Knutsson — Wed, 19 Jun 2019 10:27:46 GMT

dkovacs wrote:
Hi,

We have recently fixed a related bug in an update (AC22 5009), maybe you are facing that? Are you on AC22? Have you installed the latest update?

The best would be if you could contact your local support team about this. If you can't do that for some reason, I can take a look at where the problem might be, if you send me a simplified file that shows this problem (maybe a file with a few layouts, with 1-2 links that are not working between them, and the PDF).

Thanks,

Hi Daniel,
We're still on AC21. I'll send somethin to our local support as soon as I can get some tiem off.
/Mats