topic Re: Published PDF files are empty in Documentation

Published PDF files are empty

Anonymous — Fri, 19 May 2023 20:12:52 GMT

Since upgrading to AC 18 the publishing to PDF function produces empty files. Anyone with a solution for this? I have attached a screenshot for ease of reference.

Re: Published PDF files are empty

Anonymous — Tue, 30 Dec 2014 00:37:26 GMT

Hi John,
I also have this problem but am still working in ArchiCAD17 (Mac Yosemite). It publishes most of my layouts to pdf but two just keep on showing up as empty when I try to open them. I'm not doing anything different with these two layouts and have tried individually etc but to no avail.

Has anyone else overcome this problem? Please share.

Sarah

Re: Published PDF files are empty

Anonymous — Tue, 30 Dec 2014 22:21:07 GMT

Same here, version 17 up to date - Mac Pro on Yosemite - I need to pass a PDF onto a client, way to go ArchiCAD. What is up with this bug?

Re: Published PDF files are empty

Anonymous — Tue, 30 Dec 2014 22:34:17 GMT

Publishing to jpegs seems to work. From there you can export to a Pdf, but it looks pretty ordinary because of all the space that is around the actual layout.

Re: Published PDF files are empty

Anonymous — Tue, 30 Dec 2014 22:41:48 GMT

edited 02/19/15

I finally figured out a solid work around, try this. Bring up Navigator, create a layout, now select and open the layout you want to print. Use the FILE/PRINT command on the main menu. Then toggle the PDF (lower left of Print window) to Mail PDF, Save PDF, whatever output option you want. This technique still won't allow you to select multiple layouts to reside within a single PDF file. If you try that you will get a zero file. As long as I can generate single PDF files I am back in business without caving in and buying the upgrade just so that I can output a PDF file.

Re: Published PDF files are empty

David Maudlin — Wed, 31 Dec 2014 13:49:55 GMT

Burginger wrote:
Found that selecting the layouts in Navigator and printing from there, selecting the PDF option. It worked great to give me a single file, 15 sheet pdf. However, as far as I know there is no way when you do that to select the sheet size and retain the proper output scale. In other words it scaled it to fit on a 8.5" x 11" -- good enough for my clients laptop but not sure how the repro house can correctly print the 30" x42" sheets.

Before Print... command, go to Page Setup..., set Format For: Any Printer, Paper Size: Manage Custom Sizes and create a page size to match your output. Set the Non-Printable Area: User Defined, and all the margins to zero.

You should add a Signature to your Profile (click the Profile button near the top of this page) with your ArchiCAD version and operating system (see mine for an example) for more accurate help in this forum.

David

Re: Published PDF files are empty

Anonymous — Wed, 18 Feb 2015 23:10:37 GMT

Hi All, it's still not working for me even though I thought I had it figured out on a previous project. Did the exact same thing, didn't work and just tried your instructions Burginger, still didn't work.

Also I agree with the techno talk! Graphisoft give us some screenshots and instructions rather than phrases we have to try to google to find out what you are talking about. And even when you google it the phrases, it comes back with your 'help' post as the top result.

This is such a basic function that it really warrants instructions on how to resolve it quickly and asap.

Also, asked to be notified when a reply is posted on this topic and it didn't let me know...

Re: Published PDF files are empty

Anonymous — Thu, 19 Feb 2015 15:00:35 GMT

I finally figured out a solid work around, try this. Bring up Navigator, create a layout, now select and open the layout you want to print. Use the FILE/PRINT command on the main menu. Then toggle the PDF (lower left of Print window) to Mail PDF, Save PDF, whatever output option you want. This technique still won't allow you to select multiple layouts to reside within a single PDF file. If you try that you will get a zero file. As long as I can generate single PDF files I am back in business without caving in and buying the upgrade just so that I can output a PDF file. I will edit and post this in the original post so that anyone will quickly find it.

Re: Published PDF files are empty

Anonymous — Sat, 21 Feb 2015 03:00:58 GMT

Yes that works Burginger!

Re: Published PDF files are empty

Anonymous — Mon, 02 Mar 2015 15:00:18 GMT

We have the exact same problem with AC 17 (hotfix 8000) and OS X 10.10.2. Graphisoft mentions it here:
http://helpcenter.graphisoft.com/technotes/operating-systems/mac-os-x-10-10-yosemite/#Publishing_or_Saving_PDF_in_AC_17_from_Yosemite_client_to_SMB_mounted_Yosemite_server_results_in_0_KB_PDF_file

.. but the workarounds do not work (we use an AFP connection already).

I personally find this totally unacceptable - essentially a data corruption bug (I don't know how else you would call a function that results in corrupt files) with no working solution and no fix in sight.

Re: Published PDF files are empty

Anonymous — Thu, 18 Jun 2015 06:10:08 GMT

Did anyone ever get to the bottom of this problem?

Printing files as PDFs one by one is not a great work around - I have found that publishing to a local drive rather than a network will work, but still is an inconvenience.

Cheers,

Nick

Re: Published PDF files are empty

Anonymous — Thu, 13 Aug 2015 18:46:03 GMT

Maybe related: Depending on the font being used, special symbols (diameter, degree, etc.) can cause all text to drop out of the published PDF doc. Finding and changing the offending character to a more standard font (Arial for example) rectifies the problem. Not exactly a blank document so not sure this is related.

Re: Published PDF files are empty

Anonymous — Thu, 06 Jul 2017 22:39:09 GMT

I am having exactly the same issue with AC19 maybe due to the image fills in the site plan. I tried to generate the file with NitroPDF and Foxit PDF but the document is still blank. I don't know how to fix this.

Re: Published PDF files are empty

Katalin Borszeki — Mon, 31 Jul 2017 12:55:43 GMT

Hi All,
We have had some issues connected to printing from Mac, some have already been fixed in ARCHICAD 19 updates and ARCHICAD 20.
The latest bug we have registered is about issues during printing schedules.
Let us know if that is the problem you are facing. (The workaround could be to save the Schedule in Excel format. MS Excel also has an option to save files in PDF format.) Also, please check if you are all on the latest updates! Best, k